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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
March 28, 2019
It was a great and easy to buy a new vehicle I would recommend Napleton to everyone and I would recommend Brandon as the man to go to. He was great to work with and knew what he was talking abo I would recommend Napleton to everyone and I would recommend Brandon as the man to go to. He was great to work with and knew what he was talking about. More
by Cop7777
Employees Worked With
Brandon Taylor
March 28, 2019
New car purchase My experience and time was GREAT during the search and location of my vehicle. Kevin was awesome with giving me abundance of knowledge and tips about My experience and time was GREAT during the search and location of my vehicle. Kevin was awesome with giving me abundance of knowledge and tips about my vehicle before and after purchase and delivery of the vehicle. I was really appreciative Kevin and the staff made sure with my little daughter and I was comfortable at all times while we were at the dealership. Very pleased with the timely buying process. More
by Walt2018
March 28, 2019
A pleasure to work with I have bought many cars in my life and Bruce made the experience fantastic. Bruce went above and beyond to make sure we were happy. I have never wo I have bought many cars in my life and Bruce made the experience fantastic. Bruce went above and beyond to make sure we were happy. I have never worked with a more conscientious salesperson. You truly have a great person representing your business. More
by Bruce
March 28, 2019
great experience helped me a lot, discount is great,being nice every time I visit them. would reconmend to my friends. best service of the dealership I've experienced helped me a lot, discount is great,being nice every time I visit them. would reconmend to my friends. best service of the dealership I've experienced before More
by Peter
March 28, 2019
Great Customer Service I went to look at cars and met with Kevin. He was very nice and we talked about the kind of car I was looking for and we took one for a test drive. I I went to look at cars and met with Kevin. He was very nice and we talked about the kind of car I was looking for and we took one for a test drive. I will be going back to buy in the future. More
by CW
March 28, 2019
2019 Tiguan purchase for growing family Kevin and Derrick were excellent to work with in our purchase of a family vehicle! They were very attentive to what we said we were looking for and ad Kevin and Derrick were excellent to work with in our purchase of a family vehicle! They were very attentive to what we said we were looking for and adjusted their availability to accommodate our hectic work schedules. Very timely communication, too. This was my second vehicle purchase from VW Napletons, and I’ve had a superb experience every time I’ve walked in. Thank you!! More
by Eraelight
March 28, 2019
Great experience My associate Kevin work the best he could to get me the deal I wanted. Derek was also very helpful and willing to think outside the box to get me i My associate Kevin work the best he could to get me the deal I wanted. Derek was also very helpful and willing to think outside the box to get me into the ride I wanted More
by Cainadc
March 27, 2019
Exceptional Service Idris McPherson was unlike any other salesman I’ve encountered,I chose to work with him because I visited Napleton’s website and his employee profile Idris McPherson was unlike any other salesman I’ve encountered,I chose to work with him because I visited Napleton’s website and his employee profile had great reviews. He listened to my needs, my budget, and delivered on every promise he made. My experience was truly exceptional. I will refer all my family and friends to him. More
by Carmine M.
March 27, 2019
Thank you! Thank you so much for staying late to help finish my deal. They kept me in my budget and didn't try to push it higher - such a relief! Thank you so much for staying late to help finish my deal. They kept me in my budget and didn't try to push it higher - such a relief! More
by CentalIL14
Employees Worked With
Paul Hewitt
