Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,556 reviews
March 30, 2019
Best employee! Brandon will help you have a great experience at Napletons. He is very helpful with fitting your needs and is also very friendly! I would recommended Brandon will help you have a great experience at Napletons. He is very helpful with fitting your needs and is also very friendly! I would recommended not only going to Napletons but also going to Brandon! More
by Morgan
Employees Worked With
Brandon Taylor
March 30, 2019
Friendly service and help! I knew what I was coming in for a new car but was wary to all the possibilites that buying one entails. Once there, I worked with Brandon who was extr I knew what I was coming in for a new car but was wary to all the possibilites that buying one entails. Once there, I worked with Brandon who was extremely friendly and open, he listened to my requests and helped me find the right car and accessories I wanted to fit my lifestyle! Thank you so much for all the help, I highly recommend coming in to Napleton if you want kind and insightful service to help you buy the right car for you. More
by KSXTurbo15
Employees Worked With
Brandon Taylor
March 30, 2019
Brandon Taylor- Great Service I was looking at used cars - and Brandon was a pretty great help. He knew a lot about different models and helped me pick out something that worked fo I was looking at used cars - and Brandon was a pretty great help. He knew a lot about different models and helped me pick out something that worked for me. More
by connor
Employees Worked With
Brandon Taylor
March 30, 2019
Kevin was great to work with Very knowledgeable about the VW Atlas. We were given a fair trade for our old SUV. We hope we find this a good dealership to deal with in the future Very knowledgeable about the VW Atlas. We were given a fair trade for our old SUV. We hope we find this a good dealership to deal with in the future for service. More
by Ianjoe1452@
March 30, 2019
great sales staff Great friendly sales staff, Brad particularly, will to make a deal every time. Brad seems to really care about making his customers happy and that’s w Great friendly sales staff, Brad particularly, will to make a deal every time. Brad seems to really care about making his customers happy and that’s what keeps us coming back More
by Edncheryl
March 30, 2019
Great sales and customer service This is the 6th car we have purchased from sales rep Brad Geegan. All this due in part to the great care and customer service we get from Brad. Brad This is the 6th car we have purchased from sales rep Brad Geegan. All this due in part to the great care and customer service we get from Brad. Brad is professionable, knowledgable, kind , and honest! All qualities we greatly value! He is trustworthy and always available for our questions and concerns! Even made a house visit once to help set up our garage door opener! We will continue to choose Brad for our auto needs! More
by Mjderry
March 30, 2019
Amazing and honest Don is a great and honest salesman. He makes sure that you get the car you want/need for you. He's honest in his recommendations on what can fit your Don is a great and honest salesman. He makes sure that you get the car you want/need for you. He's honest in his recommendations on what can fit your budget and life style! He was awesome at helping my family find what we needed! More
by Cmcbride
Employees Worked With
Don Skeels
March 30, 2019
Very knowledgeable and helpful We were looking into getting a car, but weren’t sure if we could afford it. Kevin helped us out in every way he could to try and get us out on new whe We were looking into getting a car, but weren’t sure if we could afford it. Kevin helped us out in every way he could to try and get us out on new wheels. Wasn’t able to get a new vehicle then, but will definitely be going back to Kevin when we are ready. Nothing beats the clean welcoming environment at Napeltons! More
by BigPurp13
March 30, 2019
Excellent experience! A very friendly and inviting atmosphere! Thorough description of vehicle and features. Transparent and honest! This is my first purchase of a new vehi A very friendly and inviting atmosphere! Thorough description of vehicle and features. Transparent and honest! This is my first purchase of a new vehicle and they made the experience as comfortable as possible. More
by Tiffysmyles
March 30, 2019
Comfortable low pressure sale Our experience was pleasant. This is my second purchase at Napeltons VW and I would definitely come back to purchase another vehicle. The sales team Our experience was pleasant. This is my second purchase at Napeltons VW and I would definitely come back to purchase another vehicle. The sales team was very helpful and we test drove multiple vehicles before we made our decision. Very little negations were needed as their price was in the right spot before we worked on price. More
by ClintG
