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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
March 30, 2019
Amazing and honest Don is a great and honest salesman. He makes sure that you get the car you want/need for you. He's honest in his recommendations on what can fit your Don is a great and honest salesman. He makes sure that you get the car you want/need for you. He's honest in his recommendations on what can fit your budget and life style! He was awesome at helping my family find what we needed! More
by Cmcbride
Employees Worked With
Don Skeels
March 30, 2019
Very knowledgeable and helpful We were looking into getting a car, but weren’t sure if we could afford it. Kevin helped us out in every way he could to try and get us out on new whe We were looking into getting a car, but weren’t sure if we could afford it. Kevin helped us out in every way he could to try and get us out on new wheels. Wasn’t able to get a new vehicle then, but will definitely be going back to Kevin when we are ready. Nothing beats the clean welcoming environment at Napeltons! More
by BigPurp13
March 30, 2019
Excellent experience! A very friendly and inviting atmosphere! Thorough description of vehicle and features. Transparent and honest! This is my first purchase of a new vehi A very friendly and inviting atmosphere! Thorough description of vehicle and features. Transparent and honest! This is my first purchase of a new vehicle and they made the experience as comfortable as possible. More
by Tiffysmyles
March 30, 2019
Comfortable low pressure sale Our experience was pleasant. This is my second purchase at Napeltons VW and I would definitely come back to purchase another vehicle. The sales team Our experience was pleasant. This is my second purchase at Napeltons VW and I would definitely come back to purchase another vehicle. The sales team was very helpful and we test drove multiple vehicles before we made our decision. Very little negations were needed as their price was in the right spot before we worked on price. More
by ClintG
March 30, 2019
Smooth Highlander purchase Very patient with us, driving several cars into the delivery bay for us to look at, sit in, etc. Worked to get car we wanted from other dealership th Very patient with us, driving several cars into the delivery bay for us to look at, sit in, etc. Worked to get car we wanted from other dealership the very next day. Extremely satisfied with our experience. More
by 00stickles
March 30, 2019
Don to the rescue After speaking to several different dealerships about a Veloster I decided to stop in to Napleton and that is where I met Don Skeels. He was easy After speaking to several different dealerships about a Veloster I decided to stop in to Napleton and that is where I met Don Skeels. He was easy to work with, not pushy at all, and didn’t try to upsell me into something I didn’t need. I didn’t remotely feel rushed and enjoyed working with him. He was very knowledgeable about the car and what he didn’t know he found out for me. I highly recommend asking for Don at that dealership. More
by cc miller
Employees Worked With
Don skeela
March 30, 2019
Experience with Don I went in talk to Donald Skeels and he was super helpful with my car and the questions I had about it! 100% awesome service would definitely recommen I went in talk to Donald Skeels and he was super helpful with my car and the questions I had about it! 100% awesome service would definitely recommend him! 10/10 More
by browser
Employees Worked With
Donald Skeels
March 30, 2019
Great experience Went in today to trade in my car for a newer model and was greeted immediately by a very pleasant salesman by the name of Brandon Taylor. He was absol Went in today to trade in my car for a newer model and was greeted immediately by a very pleasant salesman by the name of Brandon Taylor. He was absolutely a pleasure to work with and did everything he could to make sure that I left in the exact vehicle I wanted on my terms. He is truly an asset to this company. I would also like to recognize the business manager whose name was also Brandon. He as well went above and beyond to make sure I was satisfied. I knew there was a reason I keep coming back to purchase my vehicles here! Keep up the great work! More
by Newermodel2019
Employees Worked With
Brandon Taylor, Business manager Brandon
March 29, 2019
Amazing services Amazing services. my salesman Brandon was wonderful very helpful and quick with the process! I would definitely recommend this company and salesman to Amazing services. my salesman Brandon was wonderful very helpful and quick with the process! I would definitely recommend this company and salesman to anyone! Such a great place! More
by Marteonh
Employees Worked With
Brandon Taylor
March 29, 2019
Great experience! We had an excellent experience at Napleton. Woody is an amazing sales person. Friendly, accommodating, and extremely helpful. Attended to everythin We had an excellent experience at Napleton. Woody is an amazing sales person. Friendly, accommodating, and extremely helpful. Attended to everything we needed and was very easy to work with. We will definitely recommend him, and Napleton to others! More
by geetarman91
