Napleton's Auto Park of Urbana

Excelent! I needed a second car for my household (first is a Toyota RAV4 from same dealer). Both of my experiences with Napleton have been excellent. I’ve had e I needed a second car for my household (first is a Toyota RAV4 from same dealer). Both of my experiences with Napleton have been excellent. I’ve had excellent luck with their service center as well! More

New Tacoma Bradley McElroy was excellent. We have bought 3 vehicles from him so far and will be back in the future. I would recommend him to anyone! Bradley McElroy was excellent. We have bought 3 vehicles from him so far and will be back in the future. I would recommend him to anyone! More

New RAV4 Matt Shanks and the sales department was very good to work with. It was a low-stress experience. However, the process from starting the purchase neg Matt Shanks and the sales department was very good to work with. It was a low-stress experience. However, the process from starting the purchase negotiation to when we finally walked out the door with the new car took over three hours. Also, there was a little mixup that I didn't recognize until it was too late - we had requested 60 month financing but someone messed up and gave us 72 month financing instead. More

Good experience at Napleton's We had a completely satisfactory experience purchasing a new vehicle from Napeleton's Toyota. Matthew Shanks, our capable salesperson, provided a rel We had a completely satisfactory experience purchasing a new vehicle from Napeleton's Toyota. Matthew Shanks, our capable salesperson, provided a relaxed and comfortable environment for selecting our preferred options, arranged for delivery, and worked patiently through the purchase process. Outstanding. More

Napleton's is the BEST! I bought a new Sienna from Napleton's and the experience was great! I worked with Matt Shanks and he was great. I have bought previous vehicles from M I bought a new Sienna from Napleton's and the experience was great! I worked with Matt Shanks and he was great. I have bought previous vehicles from Matt and I will be back for my future needs. You can't beat the service you get at this place! More

So good!!! This was our first experience with Toyota. Knowing that we wanted a hybrid, we sought out the top rated brands for hybrids. Our salesman Sam Samet is This was our first experience with Toyota. Knowing that we wanted a hybrid, we sought out the top rated brands for hybrids. Our salesman Sam Samet is top-notch! He took the time to answer ALL of our questions! We are so excited be driving a great car and looking forward to enjoying every mile in our Avalon! More

Overall best car shopping experience. Mathew was our dealer and he was excellent. He was very knowledgeable about the cars as well as the overall process. He and Darren were very patient a Mathew was our dealer and he was excellent. He was very knowledgeable about the cars as well as the overall process. He and Darren were very patient and worked with me a lot. More

New car The salesman was very pleasant & helpful. I would recommend him to my friends. I did have to wait while he was helping another customer during o The salesman was very pleasant & helpful. I would recommend him to my friends. I did have to wait while he was helping another customer during one of my visits. It would have been nice if another salesman could have taken over so I didn’t have to wait. More