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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
March 30, 2019
Kevin Abrams Kevin seems to be more of a partner than a salesman. he listens and truly works hard to provide the best customer service and vehicle possible. His ab Kevin seems to be more of a partner than a salesman. he listens and truly works hard to provide the best customer service and vehicle possible. His ability to relate to his customers and not try to oversell or pressure us has earned him the title of "our family car guy," for life. I would and have recommended Kevin to anyone looking to make a vehicle purchase. He's truly a 5* partner in what can normally be a stressful transaction. Making it enjoyable, friendly and exciting. More
by Michael123
March 30, 2019
Brandon was the best! I recently purchased a Hyundai with the help of Brandon. He was incredible! He was patient with me as well as accommodating to all of my needs. Defini I recently purchased a Hyundai with the help of Brandon. He was incredible! He was patient with me as well as accommodating to all of my needs. Definitely recommend asking for Brandon when purchasing from here! More
by Annie
Employees Worked With
Brandon Taylor
March 30, 2019
2019 Hyundai Bianca Bester was great to work with took her time with me and she was just great. Thank you so much for all your help I love her 😍 Bianca Bester was great to work with took her time with me and she was just great. Thank you so much for all your help I love her 😍 More
by brittaniturner1290
Employees Worked With
Bianca bester
March 30, 2019
Knowledgeable and excellent The Toyota department was knowledgeable and was able to answer all of the questions. They were excellent at showing a selection of cars that met my f The Toyota department was knowledgeable and was able to answer all of the questions. They were excellent at showing a selection of cars that met my family’s needs. In addition they made sure to show all the features of the different vehicles. More
by Jennifer4
March 30, 2019
Best employee! Brandon will help you have a great experience at Napletons. He is very helpful with fitting your needs and is also very friendly! I would recommended Brandon will help you have a great experience at Napletons. He is very helpful with fitting your needs and is also very friendly! I would recommended not only going to Napletons but also going to Brandon! More
by Morgan
Employees Worked With
Brandon Taylor
March 30, 2019
Friendly service and help! I knew what I was coming in for a new car but was wary to all the possibilites that buying one entails. Once there, I worked with Brandon who was extr I knew what I was coming in for a new car but was wary to all the possibilites that buying one entails. Once there, I worked with Brandon who was extremely friendly and open, he listened to my requests and helped me find the right car and accessories I wanted to fit my lifestyle! Thank you so much for all the help, I highly recommend coming in to Napleton if you want kind and insightful service to help you buy the right car for you. More
by KSXTurbo15
Employees Worked With
Brandon Taylor
March 30, 2019
Brandon Taylor- Great Service I was looking at used cars - and Brandon was a pretty great help. He knew a lot about different models and helped me pick out something that worked fo I was looking at used cars - and Brandon was a pretty great help. He knew a lot about different models and helped me pick out something that worked for me. More
by connor
Employees Worked With
Brandon Taylor
March 30, 2019
Kevin was great to work with Very knowledgeable about the VW Atlas. We were given a fair trade for our old SUV. We hope we find this a good dealership to deal with in the future Very knowledgeable about the VW Atlas. We were given a fair trade for our old SUV. We hope we find this a good dealership to deal with in the future for service. More
by Ianjoe1452@
March 30, 2019
great sales staff Great friendly sales staff, Brad particularly, will to make a deal every time. Brad seems to really care about making his customers happy and that’s w Great friendly sales staff, Brad particularly, will to make a deal every time. Brad seems to really care about making his customers happy and that’s what keeps us coming back More
by Edncheryl
March 30, 2019
Great sales and customer service This is the 6th car we have purchased from sales rep Brad Geegan. All this due in part to the great care and customer service we get from Brad. Brad This is the 6th car we have purchased from sales rep Brad Geegan. All this due in part to the great care and customer service we get from Brad. Brad is professionable, knowledgable, kind , and honest! All qualities we greatly value! He is trustworthy and always available for our questions and concerns! Even made a house visit once to help set up our garage door opener! We will continue to choose Brad for our auto needs! More
by Mjderry
