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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
April 02, 2019
Buying a used car Needed to upgrade my car and had a really easy experience. Got my car for a reasonable price and had enjoyed talking with the friendly and helpful sta Needed to upgrade my car and had a really easy experience. Got my car for a reasonable price and had enjoyed talking with the friendly and helpful staff. More
by Mikefowle
Employees Worked With
Ben Stark
April 02, 2019
Overall best car shopping experience. Mathew was our dealer and he was excellent. He was very knowledgeable about the cars as well as the overall process. He and Darren were very patient a Mathew was our dealer and he was excellent. He was very knowledgeable about the cars as well as the overall process. He and Darren were very patient and worked with me a lot. More
by mercerlexi95
Employees Worked With
Darren Hightower
April 01, 2019
New car The salesman was very pleasant & helpful. I would recommend him to my friends. I did have to wait while he was helping another customer during o The salesman was very pleasant & helpful. I would recommend him to my friends. I did have to wait while he was helping another customer during one of my visits. It would have been nice if another salesman could have taken over so I didn’t have to wait. More
by Lynn52
Employees Worked With
Donald Skeels
April 01, 2019
OUTSTANDING!!! Take a few minutes, come and see (IDRIS MCPHERSON) he made buying a car very easy, and he knew all about product he was selling!! Were 100 persent Take a few minutes, come and see (IDRIS MCPHERSON) he made buying a car very easy, and he knew all about product he was selling!! Were 100 persent satisfied. Tell him Mark & Wanda Pate sent ya!!! More
by Pate, wanda
April 01, 2019
Above and beyond I came in for a repair and it turned out to be much more than I expected. This dealership helped me weigh all my options and figure out what is best f I came in for a repair and it turned out to be much more than I expected. This dealership helped me weigh all my options and figure out what is best for me. One of the options was looking into buying a new car. I made it very clear that I was not making any decisions today but Kevin Abrams still spent hours working with me and helping me make a decision. Kevin went above and beyond, even though he will not personally be selling me a car he still gave me all his time and energy. I have been coming to this dealership for a long time now and they always suprise me in how hard they work for the customer. I would highly recommend Kevin Abrams for any needs you have. More
by RichBDean
March 31, 2019
Problem with my van Idris McPherson is absolutely amazing. Anytime I have any issues he is always ready and willing to assist in any way. I could not ask for a better sal Idris McPherson is absolutely amazing. Anytime I have any issues he is always ready and willing to assist in any way. I could not ask for a better sales representative. As many time I call, I feel like we are family!!! More
by Msmoej
March 31, 2019
Customer first service Anthony was low-key and pressure-free when working with us. He was patient as we asked to see multiple vehicles. Great guy! Highly recommend!! Anthony was low-key and pressure-free when working with us. He was patient as we asked to see multiple vehicles. Great guy! Highly recommend!! More
by DrPSticks
March 31, 2019
Great Experience Had a great time buying a 2019 Hyundai Elentra. The car is awesome, fun to drive, great tech safety features, looks great. Finally, Napelton gave me a Had a great time buying a 2019 Hyundai Elentra. The car is awesome, fun to drive, great tech safety features, looks great. Finally, Napelton gave me a GREAT price on the vehicel THANKS !!!! More
by cbendsen
March 31, 2019
Great Stress-Free experience!! Went in just to browse for a future purchase and had a great experience! Brandon was super helpful and knowledgeable. Request him when you walk in and Went in just to browse for a future purchase and had a great experience! Brandon was super helpful and knowledgeable. Request him when you walk in and you won’t regret it! More
by Kiagal
Employees Worked With
Brandon Taylor
March 31, 2019
Super friendly I was looking to trade in my vehicle so I went to check out Napletons. Kevin was super friendly and helpful. And the trade in value for my Suv was def I was looking to trade in my vehicle so I went to check out Napletons. Kevin was super friendly and helpful. And the trade in value for my Suv was def fair. More
by Mcj1227
