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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
April 03, 2019
Comfortable experience It was time to get a new car after driving my old car >180,000 miles. I had been researching new cars online for several months. I went to Napleton to It was time to get a new car after driving my old car >180,000 miles. I had been researching new cars online for several months. I went to Napleton to test drive a Toyota Avalon. Brandon was very helpful and put me at ease with his friendly manner. He answered all my questions and made my car-buying experience comfortable and stress-free. More
by jmom
Employees Worked With
Brandon Taylor
April 03, 2019
Great service Came all the way from Ottawa to buy a car from Bruce Andree at Napleton’s. He took the time to listen to my needs and now I’m in a new Camry Came all the way from Ottawa to buy a car from Bruce Andree at Napleton’s. He took the time to listen to my needs and now I’m in a new Camry More
by Bruce is the best
April 03, 2019
Great Experience Matt and Darrin were great to work with! Both were flexible and available when needed. The process was very quick and we cannot be more pleased with o Matt and Darrin were great to work with! Both were flexible and available when needed. The process was very quick and we cannot be more pleased with our new 4 Runner! More
by Megan
April 02, 2019
Excelent! I needed a second car for my household (first is a Toyota RAV4 from same dealer). Both of my experiences with Napleton have been excellent. I’ve had e I needed a second car for my household (first is a Toyota RAV4 from same dealer). Both of my experiences with Napleton have been excellent. I’ve had excellent luck with their service center as well! More
by RobB
April 02, 2019
New Tacoma Bradley McElroy was excellent. We have bought 3 vehicles from him so far and will be back in the future. I would recommend him to anyone! Bradley McElroy was excellent. We have bought 3 vehicles from him so far and will be back in the future. I would recommend him to anyone! More
by Phillip tacoma
Employees Worked With
Bradley McElroy
April 02, 2019
New RAV4 Matt Shanks and the sales department was very good to work with. It was a low-stress experience. However, the process from starting the purchase neg Matt Shanks and the sales department was very good to work with. It was a low-stress experience. However, the process from starting the purchase negotiation to when we finally walked out the door with the new car took over three hours. Also, there was a little mixup that I didn't recognize until it was too late - we had requested 60 month financing but someone messed up and gave us 72 month financing instead. More
by jzeman2
April 02, 2019
Good experience at Napleton's We had a completely satisfactory experience purchasing a new vehicle from Napeleton's Toyota. Matthew Shanks, our capable salesperson, provided a rel We had a completely satisfactory experience purchasing a new vehicle from Napeleton's Toyota. Matthew Shanks, our capable salesperson, provided a relaxed and comfortable environment for selecting our preferred options, arranged for delivery, and worked patiently through the purchase process. Outstanding. More
by john56
April 02, 2019
Napleton's is the BEST! I bought a new Sienna from Napleton's and the experience was great! I worked with Matt Shanks and he was great. I have bought previous vehicles from M I bought a new Sienna from Napleton's and the experience was great! I worked with Matt Shanks and he was great. I have bought previous vehicles from Matt and I will be back for my future needs. You can't beat the service you get at this place! More
by The Handy Man
April 02, 2019
So good!!! This was our first experience with Toyota. Knowing that we wanted a hybrid, we sought out the top rated brands for hybrids. Our salesman Sam Samet is This was our first experience with Toyota. Knowing that we wanted a hybrid, we sought out the top rated brands for hybrids. Our salesman Sam Samet is top-notch! He took the time to answer ALL of our questions! We are so excited be driving a great car and looking forward to enjoying every mile in our Avalon! More
by Marsha
