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Napleton's Auto Park of Urbana
Urbana, IL
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,520 reviews
April 09, 2019
Very satisfied customer Our salesman greeted us with a smile, he was very helpful, answered our questions, showed an interest in our needs and made our decision to purchase t Our salesman greeted us with a smile, he was very helpful, answered our questions, showed an interest in our needs and made our decision to purchase the car we wanted an easy process. We have dealt with the same salesman for other car purchases and each time we leave Napletons feeling like we were given their best service at the purchase and later on when returning for routine service. We want to give a personal thank you to Idris McPherson, he goes the extra mile to make buying a car an enjoyable experience. You made Dwight & Linda happy customers today More
by harden,LJ54
April 08, 2019
Great place to buy a vehicle! Great dealership to work with. Sam knows his product and can answer your questions. No pressure, Sam takes the time to make sure you understand every Great dealership to work with. Sam knows his product and can answer your questions. No pressure, Sam takes the time to make sure you understand every thing about your purchase. I recommend Napletons and Sam Samet to anyone wanting to buy a vehicle. More
by Happy Toyota owner
April 08, 2019
Great experience Bought a new company truck from Tim. Transaction went very smoothly and Tim was great to deal with. Will be returning to talk to him about a car. Bought a new company truck from Tim. Transaction went very smoothly and Tim was great to deal with. Will be returning to talk to him about a car. More
by ats1
Employees Worked With
Tim Bridges
April 08, 2019
Great dealership They was great help for the last three years and hope to come back for more for the great service that they giving me for the years They was great help for the last three years and hope to come back for more for the great service that they giving me for the years More
by Twhit123
April 08, 2019
Salesperson Sam Samet Sam took the time to make sure our experience in buying a new Toyota Avalon Hybrid was painless. I would highly recommend Sam the next time you need Sam took the time to make sure our experience in buying a new Toyota Avalon Hybrid was painless. I would highly recommend Sam the next time you need a car. More
by dkjohnst
Employees Worked With
Sam Samet
April 07, 2019
Another excellent experience with Jesse! Jesse gets right to the point & understands our needs. He is also good about reminding us if what we stated we were seeking so we didn't get off trac Jesse gets right to the point & understands our needs. He is also good about reminding us if what we stated we were seeking so we didn't get off track & lose focus. This is the 3rd car we have purchased through Jesse. Trade in /purchase met our needs. More
by Currey
Employees Worked With
Jesse Mannin
April 07, 2019
Brandon is Awesome I had a great experience with everyone I encountered. Brandon Taylor is the best car salesman I have ever dealt with. He listened to everything I had I had a great experience with everyone I encountered. Brandon Taylor is the best car salesman I have ever dealt with. He listened to everything I had to say and was not pushy like most salesmen. I highly recommend this dealership. More
by StacieC
Employees Worked With
Brandon Taylor, Adam, Ashley Parsons
April 07, 2019
Knowledgeable Idris has 12 years of VW experience... knowing that, there isn’t anything left unsaid or not discussed. He is easy to work with! He goes the extra m Idris has 12 years of VW experience... knowing that, there isn’t anything left unsaid or not discussed. He is easy to work with! He goes the extra mile. More
by aprilrn08
April 07, 2019
Great experience The staff is very nice and informative. Sam understood the big decision in the purchase of a new car and didn’t pressure or rush us. Great experience The staff is very nice and informative. Sam understood the big decision in the purchase of a new car and didn’t pressure or rush us. Great experience all around. we will recommend and purchase here again. More
by Swells512004
April 07, 2019
Unbelievable deal! Drove over 70 miles to return to Napleton to purchase my second brand new Toyota Highlander! I feel like I got a great deal. The process of purchasi Drove over 70 miles to return to Napleton to purchase my second brand new Toyota Highlander! I feel like I got a great deal. The process of purchasing a car was quick and all of my questions were answered. What I appreciated the most is that I dealt with the same salesman 5 years ago that I dealt with on this new Highlander. Matt Shanks was great and made very accommodating! I have recommended Matt to my friends that are car shopping. More
by Tracy
