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Napleton's Auto Park of Urbana

Urbana, IL

4.8
2,520 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,520 reviews

April 18, 2019

Great experience, honest guy Very helpful and honest about product. Recommend Sam for any advice you need. Offered a lot of different cars but found the perfect one for me at this More

by Mattscottcut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019 -

Napleton's Auto Park of Urbana responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

April 18, 2019

As easy as car buying gets! Matt was so helpful, polite, and willing to answer all of my questions as well as to show me everything about my new car. He worked around my schedule More

by D.Sawlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019 -

Napleton's Auto Park of Urbana responded

Here at Napleton Toyota of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 18, 2019

Happy Alltrack owner I wanted a second vehicle and had a hard time deciding between Toyota and Volkswagen. I finally chose a VW Golf Alltrack and have been very happy with More

by John Hockersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Helm, Idris McPherson
Apr 24, 2019 -

Napleton's Auto Park of Urbana responded

John, we appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

April 18, 2019

Great experience I bought a VW Jetta and my experience was very positive. The staff was professional and courteous to work with. Thanks again for a great vehicle! More

by Levi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car, Levi! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

April 17, 2019

Highly suggest Sam did a fantastic job helping me with finding a vehicle. He was friendly and very helpful. He answered every question I had and never made me feel l More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019 -

Napleton's Auto Park of Urbana responded

Brit, we appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

April 17, 2019

Amazing person! He went above and beyond They took their time and made sure I didn’t leave without a car. Very friendly and good conversation and advice for me to follow More

by Uhedrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mannin, Angie Fiala
April 15, 2019

Great experience I had a great experience with every part of my car buying experience! Idris is a no hassle salesman that made sure I was completely comfortable and in More

by Treina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

April 13, 2019

Great service Woodie and Brandon were awesome! I would recommend both of them if you are searching for a vehicle! Made the experience which I dreaded one of ease. More

by nancy601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 25, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear Woody was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Kia of Urbana

April 13, 2019

Wonderful Sam was awesome! He was very patient throughout the entire process and was very knowledgeable about all of the cars I was interested in. He stayed lat More

by Kamryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Hightower. Amazing!! 5 stars!
Apr 20, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear Sam was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

April 13, 2019

Sam Samet and Darrin Hightower were amazing! After having stressful experiences at other dealerships, we went to look at 3 Toyota models at Napelton Toyota. We arrived about 30 minutes before clo More

by Jana D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car, Jana! It is great to hear Sam was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

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