Napleton's Auto Park of Urbana

Out of town We drove to napoleon auto mall from Springfield because they were one of three dealers in the area that had what we were looking for..i was surprised We drove to napoleon auto mall from Springfield because they were one of three dealers in the area that had what we were looking for..i was surprised at how easy they made tha buying experience..sam was great..he was patient and we got the truck we wanted at a great price..we got more for our trade in than i expected..thanks sam More

Purchase of new highlander Sam Samet was outstanding. He listed to my wants in a car without question. Sam explained every step . When finished he went out and described ev Sam Samet was outstanding. He listed to my wants in a car without question. Sam explained every step . When finished he went out and described every part of the car. And how it works. I’ve never had a salesperson do this for me before. He was very thorough. The next day I had to go back to the dealership to exchange paperwork from the financial person. Sam greeted me and went out to explain to my husband how to use all the apps while I talked to Steve. I’ve owned many cars and Sam Samet was the most knowledgeable and friendly than any I’ve ever worked with More

3 years and still calls me Bought a Toyota from Bruce Andree and he still calls me on a regular basis to see how I am doing. When i need my car serviced, I call him and he sets Bought a Toyota from Bruce Andree and he still calls me on a regular basis to see how I am doing. When i need my car serviced, I call him and he sets up the appointment for me. Customer service like that you don’t find anywhere else More

Professional Sales Staff - Carlos Martinez Carlos made the purchase of my 4runner smooth and stress free. Always attentive to my questions and provided concise answers. Carlos is truly a valu Carlos made the purchase of my 4runner smooth and stress free. Always attentive to my questions and provided concise answers. Carlos is truly a valued team member and Napletons is lucky to have such an outstanding young man working with them. Good Job Carlos! More

Bruce is the man I'm a musician and I needed a bigger vehicle for my gigs Bruce Andree didnt just get me into a brand new Sienna, he also helps me set up and rear dow I'm a musician and I needed a bigger vehicle for my gigs Bruce Andree didnt just get me into a brand new Sienna, he also helps me set up and rear down at some of my venues. Hes a rock and roll Toyota salesman roadie! More

Great experience! I would highly recommend Napleton Toyota. They have a nice selection and an excellent sales staff. I love my new Camry Hybrid. Carlos and Jenny were I would highly recommend Napleton Toyota. They have a nice selection and an excellent sales staff. I love my new Camry Hybrid. Carlos and Jenny were especially terrific! Thank you!! More

Great Group Sam did a great job explaining the truck and putting together a proposal and him and Darrin did a great job bringing the deal across the finish line. Sam did a great job explaining the truck and putting together a proposal and him and Darrin did a great job bringing the deal across the finish line. I appreciated their ambition and yet easy going personalities that made for a great truck shopping experience. More

Amazing service! Using Napleton VW Urbana was the best experience I have ever had leading a car. The team there was knowledgeable, responsive, and customer service wen Using Napleton VW Urbana was the best experience I have ever had leading a car. The team there was knowledgeable, responsive, and customer service went above and beyond anything you’d expect from a typical dealer. They truly go out of their way to find you the best deal possible and get you the exact car you want. Will definitely be using them again!! More