Back

Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Contact Dealership

1111 Napleton Way

Urbana, IL

61801

Directions

By Type

Showing 2,556 reviews

August 30, 2019

Easy to work with, friendly, responsive I flew in from STL because this dealer is so wonderful. Had a great experience... I'll be a repeat customer! Really loved working with Bruce, wh More

by dsbogard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019 -

Napleton's Auto Park of Urbana responded

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 29, 2019

Pleasure work with Carlos Martinez Carlos was a pleasure to work with on my purchase. Did fine job of demonstrating the vehicle and working on the deal. Laid back and not pushy which I More

by New to Toyota
Friendliness
Recommend Dealer
Yes
Aug 30, 2019 -

Napleton's Auto Park of Urbana responded

We're glad to hear Carlos took such great care of you! We hope we can continue to be of service to you down the road! Take care!

August 28, 2019

Above and Beyond Service I had an excellent experience at Napleton's Auto Park of Urbana! As soon as I walked in staff were friendly and helpful. Brian Wingert helped me se More

by Amanda S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wingert
August 28, 2019

Sabreena and Josh are the most amazing people. Love taking my vehicles there. It is always a great day when I get to see both of them. They always take care of our vehi More

by amanda_nall13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabreena Ekstrom, Josh Berbaum , Angie Fiala
August 26, 2019

Great experience We have given a 5 star rating because these guys brad and angel were very helpful and very informative. They made this experience of buying a new car More

by Rplummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 28, 2019 -

Napleton's Auto Park of Urbana responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

August 23, 2019

2008 Toyota Camry Hybrid I had a great experience at Napleton's Auto Park and Sam introduced the features and the situation of this car very carefully to me and help me a lot More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019 -

Napleton's Auto Park of Urbana responded

Jason, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you again in the future! Take care!

August 23, 2019

Purchase of used auto Sam was very patient showing us multiple autos at all the dealerships at Napleton's to try to meet our needs. Later we returned to see if an older mod More

by rwk3213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019 -

Napleton's Auto Park of Urbana responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Toyota of Urbana!

August 22, 2019

2019 Tacoma purchase I had a great experience and they really worked hard to get the payment down where I could afford to buy it. I purchased a 2019 Tacoma truck. More

by Doc Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019 -

Napleton's Auto Park of Urbana responded

Hello, we appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you. We hope to see you again soon!

August 20, 2019

RAV4 Hybrid purchase Sam Samet and all the team at Napleton Toyota were extremely helpful in locating my Toyota RAV4 Hybrid. The vehicles are so popular that they were sel More

by time3109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2019 -

Napleton's Auto Park of Urbana responded

Thank you so much for your positive comments about Napleton Toyota of Urbana! If you have any further questions, please don't hesitate to reach out!

August 20, 2019

Leased a Rav-4 Sam was wonderful to work with. Did the entire deal on the phone, from Boston, before arriving in Urbana. All incredibly positive. Will return to s More

by dfergenbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2019 -

Napleton's Auto Park of Urbana responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

...
151
...