Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,556 reviews
September 22, 2019
Our experience was excellent! Everyone we interacted with was patient, friendly, and knowledgeable. Carlos in particulate was terrific: friendly and helpful. The choice of cars wa Everyone we interacted with was patient, friendly, and knowledgeable. Carlos in particulate was terrific: friendly and helpful. The choice of cars was great, and we are very happy with our purchase. More
by Stephen Cooper
September 21, 2019
Nice and smooth Anthony worked with me to accommodate my schedule and I am very happy with the new car. Friendly, was up front, and was able to test drive in the morn Anthony worked with me to accommodate my schedule and I am very happy with the new car. Friendly, was up front, and was able to test drive in the morning and come back to finish in the afternoon. Finance process was very quick as well with Randy. More
by CU_Buyer
Employees Worked With
Anthony Fitzgerald
September 21, 2019
A satisfied customer I must say you have a great team there. I went to enquire about cars and prices and met with Derrick and later with Idris but with their help I end u I must say you have a great team there. I went to enquire about cars and prices and met with Derrick and later with Idris but with their help I end up buying a car. They were both very polite and helpful and made the process easy and smooth as this is my first time buying a car. They walked me through everything on the vehicle and made it easy and fun experience. I am satisfied with everyone I came into contact with. Great team!!!! More
by F. Jallow
September 21, 2019
No lengthy negotiation! Love Napleton Toyota. We met with Bruce and had a done deal within 30 minutes which includes drive time! This is our first time working with Napletons Love Napleton Toyota. We met with Bruce and had a done deal within 30 minutes which includes drive time! This is our first time working with Napletons, Bruce was waiting for us as we pulled in. Everyone was very friendly. We did not feel pressured at all! Highly recommend Napleton and Bruce Andree More
by preichert4
September 20, 2019
Great Family has bought numerous vehicles from Bruce Andree and we have never been Been disappointed.. I call him up, the car is waiting for me and we re d Family has bought numerous vehicles from Bruce Andree and we have never been Been disappointed.. I call him up, the car is waiting for me and we re done. He knows exactly what what I want. He is the best.. More
by bbbbb
September 20, 2019
Idris made sure my new car purchase was the best deal. With all the new technology(e.g., music, phone, directions, etc.) installed in new vehicles, Idris is truly a "people person" and an excellent Sales M With all the new technology(e.g., music, phone, directions, etc.) installed in new vehicles, Idris is truly a "people person" and an excellent Sales Manager. More
by lenoirp2
September 19, 2019
What a great team to deal with As you walk into the show room, you automatically feel welcome. Bruce would show us any car that we asked about. Did not care how long he it would t As you walk into the show room, you automatically feel welcome. Bruce would show us any car that we asked about. Did not care how long he it would take as long as we were happy. Very knowledgeable about each car we drove and when asking what all we want on the car, knew which style we needed to see. More
by julia.lard71
Employees Worked With
J Aton, Finance (sorry if I misspelled her name)
September 19, 2019
Fantastic All service advisors are great to work with. The service manager will go above and beyond to help if needed along with all service employees. All service advisors are great to work with. The service manager will go above and beyond to help if needed along with all service employees. More
by Sabreenae
Employees Worked With
Josh Berbaun
September 19, 2019
Cameron Ford Very helpful young man - addressed all of my questions regarding the 40K mile check on our Highlander. Car was ready as promised. Knows and performs h Very helpful young man - addressed all of my questions regarding the 40K mile check on our Highlander. Car was ready as promised. Knows and performs his job very well More
by Captrags80
Employees Worked With
Cameron Ford
September 19, 2019
Favorite Car Dealership Toyota makes a great vehicle, and Bruce Andree at Napleton’s is my favorite salesperson. He is knowledgeable, very friendly, and efficient. He and his Toyota makes a great vehicle, and Bruce Andree at Napleton’s is my favorite salesperson. He is knowledgeable, very friendly, and efficient. He and his coworkers make the car buying process really fun. I got a great price on my new vehicle and I absolutely love my new Toyota Highlander. More
by amybane
