Napleton's Auto Park of Urbana

Happy Buyer Very happy with the whole process. Bruce explained all the new safety features. This is my forth Prius and best buying experience. Thank you Bruce Very happy with the whole process. Bruce explained all the new safety features. This is my forth Prius and best buying experience. Thank you Bruce More

Kia Service Jeremy Jackson is wonderful I trust Jeremy with all of my Kia Service needs. I think Jeremy Jackson is a perfect representative for your Company. Jeremy Jackson is wonderful I trust Jeremy with all of my Kia Service needs. I think Jeremy Jackson is a perfect representative for your Company. More

Good car buying experience. The salesman "Sam" Samet was wonderful--very knowledgeable, personable, and convincing. He discussed with me carefully all the options of ordering a The salesman "Sam" Samet was wonderful--very knowledgeable, personable, and convincing. He discussed with me carefully all the options of ordering a car (2019 Rav4 Hybrid) compared with buying one car "on the floor" which was close to what I wanted. I bought the one on the floor. After taking possession of the car Sam went out of his way, and still is, in explaining to me how all the systems on the car work. You should be proud of having Sam on your staff! More

Great Customer Service! I have been working with Pat for a few years now and she is always very professional and knowledgeable! She is so sweet and always looks out for her c I have been working with Pat for a few years now and she is always very professional and knowledgeable! She is so sweet and always looks out for her customers. She always makes sure I am comfortable when I am waiting for my car to be serviced or if I need to leave to run an errand she makes sure I have a shuttle ride. She never makes me feel like she is in a hurry and she is always focused on me and my vehicle when I go in. She is truly an asset to Napleton! More

Vehicle purchase Bruce did an amazing job making my truck buying experience go smoothly. This was my first time buying a vehicle alone and Bruce made sure that I was t Bruce did an amazing job making my truck buying experience go smoothly. This was my first time buying a vehicle alone and Bruce made sure that I was taken care and answered all of my questions. Would highly recommend stopping into Napletons seeing Bruce for any of your Toyota needs or questions. More

Derrick! Bianca! Idris! We experienced exemplary care when buying our next new car-2019 VW Atlas! Bianca, Derrick and Idris were outstanding in their knowledge, time manageme We experienced exemplary care when buying our next new car-2019 VW Atlas! Bianca, Derrick and Idris were outstanding in their knowledge, time management, and attention to detail! We are delighted with our purchase and made new friends...such a bonus! Thank you, to the team that made car shopping such a pleasure! More

Pat Barnes Service extraordinarie I’ve been receiving such excellent customer service from Pat for more than 5 years now and today was no different. Pat always explains the service com I’ve been receiving such excellent customer service from Pat for more than 5 years now and today was no different. Pat always explains the service completed and any recommendations. Thank you Pat! More

Great Sales Experience! Everyone was very helpful and made the buying process painless. Bruce was very knowledgeable and explained all the great features of our new Highland Everyone was very helpful and made the buying process painless. Bruce was very knowledgeable and explained all the great features of our new Highlander. They beat the price of our local dealer and made it worth the drive. Would definitely recommend to anyone in the market for a new vehicle!! More

The Bomb Been working with Bruce Andre for many years, and he always matches me up to the perfect car to fit my needs. He goes beyond 5 stars Been working with Bruce Andre for many years, and he always matches me up to the perfect car to fit my needs. He goes beyond 5 stars More