Napleton's Auto Park of Urbana

My new Tiguan! I just leased a 2019 Tiguan. Derrick & idris helped me with deciding which one worked best for me. They were not so helpful, but especially Idris pati I just leased a 2019 Tiguan. Derrick & idris helped me with deciding which one worked best for me. They were not so helpful, but especially Idris patiently explaining how to work all of the new features. I traded in my 2010 Tiguan which I loved. Thanks for all your help! More

Very friendly The dealer was very friendly and had a sales consultant named Sam who really made the process a lot less stressful than it could have been. I was able The dealer was very friendly and had a sales consultant named Sam who really made the process a lot less stressful than it could have been. I was able to leave and comeback to finish my purchase when it was less busy so I didnt waste my time. Would buy another car there again in the future More

Bruce es muy bueno Bruce es un buen representante de Napleton’s muy amigable y siempre te busca la mejor oferta, recomiendo que cuando compren un carro nuevo pregunten Bruce es un buen representante de Napleton’s muy amigable y siempre te busca la mejor oferta, recomiendo que cuando compren un carro nuevo pregunten por Bruce Andree. More

Love our car! We were needing a bigger car and right away knew who to go to, we have worked with Sam in the past and he has always been a pleasure to work with. Ex We were needing a bigger car and right away knew who to go to, we have worked with Sam in the past and he has always been a pleasure to work with. Explains the features of the car, is knowledgeable, and does not pressure you. More

3 kids With 3 kids we needed to get a bigger vehicle and I’m too young for a mini van. Bruce suggested the Avalon and I was sold. He knew exactly what I wa With 3 kids we needed to get a bigger vehicle and I’m too young for a mini van. Bruce suggested the Avalon and I was sold. He knew exactly what I wanted More

Great car, great service I met our sales rep, Sam, while walking our dogs. He gave his card, and said, “If you ever need anything— even for your current cars (both of which ca I met our sales rep, Sam, while walking our dogs. He gave his card, and said, “If you ever need anything— even for your current cars (both of which came from Napleton’s), let me know.” We weren’t in the market for a new car then, but a few months later we were, so we asked for Sam. No high-pressure salesmanship, and he wanted to make sure he found just the right car for us. He did, and we bought it! Love my new car, and am grateful to have met and worked out the sale with Sam! More

Professional and knowledgeable Sales Lady I was looking for a affordable reliable car. Bianca showed me different options. I'm pleased with the Kia Sedona. She was pleasant. She knew about the I was looking for a affordable reliable car. Bianca showed me different options. I'm pleased with the Kia Sedona. She was pleasant. She knew about the vehicles. I didnt feel rushed. Some dealerships have sales persons that make me feel ignorant. I was comfortable with asking her questions. I was very happy with my choice and I have been telling people to go to Napletons and ask for Bianca. Thank you Bianca!! More

Accommodating, professional Accommodating car test rides, good explanation for model selection, very knowledgeable car salesmen. Fair multiple quotes for multiple model selectio Accommodating car test rides, good explanation for model selection, very knowledgeable car salesmen. Fair multiple quotes for multiple model selections. No pressure follow up, good buying experience. More

Kentucky Saw Bruce Andrees reviews and thought i would give him a shot. I drove 6 hours from Kentucky and i don’t regret or one bit. Saw Bruce Andrees reviews and thought i would give him a shot. I drove 6 hours from Kentucky and i don’t regret or one bit. More

Excellent service I feel that Pat Dunn is the best service writer i have delt with, she explained everything very clearly , and very plesent to talk to, I feel that Pat Dunn is the best service writer i have delt with, she explained everything very clearly , and very plesent to talk to, More