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Napleton's Auto Park of Urbana
Urbana, IL
2,555 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,555 reviews
October 09, 2019
Good man Bruce is s really nice guy. Easy to talk too, and funny. Its always nice to meet a guy that can get to the point and still hold a good conversation Bruce is s really nice guy. Easy to talk too, and funny. Its always nice to meet a guy that can get to the point and still hold a good conversation. More
by j7wilcox
October 08, 2019
Knowledgable salesmen. Quick and efficient service. Salesmen were knowledgeable. Service was quick and efficient. Price was in my budget. It was a great experience working with the men at toyota! Thank Salesmen were knowledgeable. Service was quick and efficient. Price was in my budget. It was a great experience working with the men at toyota! Thank you! More
by Lindsey
October 08, 2019
Happy customer I'm very excited bout my new vehicle. It was a pleasure working with Idris, I thank him so much for selling me my new Tiguan Volkswagen!!! I'm very excited bout my new vehicle. It was a pleasure working with Idris, I thank him so much for selling me my new Tiguan Volkswagen!!! More
by ktyler27.kt
October 05, 2019
Exceptional Customer Service Bruce Andrew greeted us immediately upon arrival and provided us with his undivided attention and exceptional customer service. We traveled from Chica Bruce Andrew greeted us immediately upon arrival and provided us with his undivided attention and exceptional customer service. We traveled from Chicago to purchase a vehicle and was well worth the trip. Completely satisfied with the whole process from beginning to end. Would definitely recommend to others. More
by arohan83
October 05, 2019
Sam Samet did an excellent job during my negotiations Purchasing my 2019 Toyota HIGHLANDER HYBRID from Napleton was a positive experience. Sam & Darren were excellent to work with during the negotiations. Purchasing my 2019 Toyota HIGHLANDER HYBRID from Napleton was a positive experience. Sam & Darren were excellent to work with during the negotiations. Sam was very thorough in going through the operations of the vehicle. More
by Toyota
October 04, 2019
Patty is the best in the business!! Always very helpful, honest, & knowledgeable! Takes time to go over every thing with you. I would recommend her & Napleton’s Toyota of Urbana to everyone with a Toyota honest, & knowledgeable! Takes time to go over every thing with you. I would recommend her & Napleton’s Toyota of Urbana to everyone with a Toyota More
by kduckett
Employees Worked With
Pat Barnes
October 04, 2019
I test drove a Veloster N with Woody and had a great experience. I really enjoyed the test drive and had a much more relaxed experience than I have had with other salesmen in the past. The car was was g experience. I really enjoyed the test drive and had a much more relaxed experience than I have had with other salesmen in the past. The car was was great and if I decide to move forward with purchasing it, I will definitely be calling Woody back and making the deal through Napleton's. More
by Robbie
Employees Worked With
Woody
October 03, 2019
Personal, prompt, no surprises I brought my Mazda6 in for oil change and tire rotation. Service advisor Sabreena Ekstrom was efficient, personable, prompt and accurate as usual. No I brought my Mazda6 in for oil change and tire rotation. Service advisor Sabreena Ekstrom was efficient, personable, prompt and accurate as usual. No surprises. I like that. More
by JustBob1
Employees Worked With
Sabreena Ekstrom
October 02, 2019
Great Service- Would highly recommend! Idris was awesome to work with! Extremely knowledgeable about VW, friendly, funny and professional. He took good care of us and we didn’t feel press Idris was awesome to work with! Extremely knowledgeable about VW, friendly, funny and professional. He took good care of us and we didn’t feel pressured to buy! More
by Danielle T.
October 02, 2019
My new Tiguan! I just leased a 2019 Tiguan. Derrick & idris helped me with deciding which one worked best for me. They were not so helpful, but especially Idris pati I just leased a 2019 Tiguan. Derrick & idris helped me with deciding which one worked best for me. They were not so helpful, but especially Idris patiently explaining how to work all of the new features. I traded in my 2010 Tiguan which I loved. Thanks for all your help! More
by jeanderson131
