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Napleton's Auto Park of Urbana
Urbana, IL
2,555 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,555 reviews
October 15, 2019
Purchasing new car Came in to look at a new car, Bruce Andree was the salesman my husband and I dealt with. He was absolutely great. Him and Darrin Hightower (sales ma Came in to look at a new car, Bruce Andree was the salesman my husband and I dealt with. He was absolutely great. Him and Darrin Hightower (sales manager) Got us a great deal on a 2019 Toyota Highlander. Definitely recommend you go see Bruce and Darrin if you're looking to get into a new car. More
by nomickeyredd13
October 14, 2019
A great experience at Napleton VW I bought my first new car from Idris and it was a great experience. The environment was friendly, professional, and low-pressure. Both Derrick and Idr I bought my first new car from Idris and it was a great experience. The environment was friendly, professional, and low-pressure. Both Derrick and Idris were welcoming and helpful. Paperwork was handled efficiently and I was out the door in a few hours after we made a deal. I never felt like I was just waiting around. More
by Evan L.
October 14, 2019
Very knowledgeable and friendly staff My experience with Napleton was fantastic. I already knew what I wanted and what I was wanting to pay for it, and they made it happen. Sam, our salesm My experience with Napleton was fantastic. I already knew what I wanted and what I was wanting to pay for it, and they made it happen. Sam, our salesman, was very knowledgeable about the car and was very thorough with explaining all of its functions. Definitely would go back to see him. More
by Shelbey M
October 14, 2019
Great to work with As a teacher I don’t expect much help in car buying because of my budget. Bruce paid attention to my budgeting constraints and gave me a good deal on As a teacher I don’t expect much help in car buying because of my budget. Bruce paid attention to my budgeting constraints and gave me a good deal on a reliable car without applying pressure. Highly recommended. More
by UrbanaTeacher
October 12, 2019
Great experience! 5-Star Care and Service I would recommend working with Bruce Andree and his team to anyone who is looking to buy a car. He was amazingly attentive to our needs and wants as a I would recommend working with Bruce Andree and his team to anyone who is looking to buy a car. He was amazingly attentive to our needs and wants as a family. We came in needing a car and were slightly in a bind. He took great care of us from start to finish. 5-Stars all the way around!! More
by mseludwick
October 11, 2019
Spoiled Bruce, very good salesman always lives up to his deal. Had a car I was gonna originally purchased but he got me in something I've always wanted. Thank Bruce, very good salesman always lives up to his deal. Had a car I was gonna originally purchased but he got me in something I've always wanted. Thank you Bruce More
by aarongardner93.ag
October 09, 2019
Jim Clarkson is the man to see about a car. Jim Clarkson listened to my interests and concerns and helped me to find the car that I wanted. He is friendly and knowledgeable. From the test driv Jim Clarkson listened to my interests and concerns and helped me to find the car that I wanted. He is friendly and knowledgeable. From the test drive to signing the final papers, he was very helpful in all phases of my search. He is easy to work with, and I strongly recommend him. More
by Art
Employees Worked With
Jim Clarkson
October 09, 2019
Sam Samet Sam was very knowledgeable of the 2019 Avalon. He was very efficient and through. It was a great experience to work with Sam. The price was good. Sam was very knowledgeable of the 2019 Avalon. He was very efficient and through. It was a great experience to work with Sam. The price was good. More
by jmccall2
Employees Worked With
Mr. Palmer
October 09, 2019
Bruce is very helpful Bruce took the time to listen to what I was looking for and helped me find a car that fit my needs. Thanks for being so nice Bruce! Bruce took the time to listen to what I was looking for and helped me find a car that fit my needs. Thanks for being so nice Bruce! More
by shesolvesit
