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Napleton's Auto Park of Urbana
Urbana, IL
2,555 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,555 reviews
October 30, 2019
Honesty Went to another dealership to look at a used car. It was nice but what they didnt tell me is that it was a salvaged flood car that came from. Texas. I Went to another dealership to look at a used car. It was nice but what they didnt tell me is that it was a salvaged flood car that came from. Texas. I heard about Bruce Andree. I went and saw himHe was honest, integral and set me up with a Corolla. There's still good people in the car game and Bruce is one of them. More
by zachary.alexandria
October 29, 2019
Fast and efficient I feel secure in the knowledge that they take care of my car. They spot issues in advance and let me know what needs to be fixed. I have never felt th I feel secure in the knowledge that they take care of my car. They spot issues in advance and let me know what needs to be fixed. I have never felt that they tried to trick or cheat me in any way -- that is important. More
by RC Berg
Employees Worked With
Doug Vandenburgh
October 27, 2019
Great car buying experience This is the second car I have bought using Sam Samet. Without a doubt the best car salesman I’ve ever worked with. Top notch guy. This is the second car I have bought using Sam Samet. Without a doubt the best car salesman I’ve ever worked with. Top notch guy. More
by New KIA owner
October 27, 2019
Great buying experience. Traded in our CX5 today for a CX9. Our salesman , Angel Peddycoart , was a pleasure to work with during the entire process. His professionalism , pro Traded in our CX5 today for a CX9. Our salesman , Angel Peddycoart , was a pleasure to work with during the entire process. His professionalism , product knowledge, patience and great sense of humor made our entire experience awesome. This young man is a credit to your dealership.. Highly recommended !!! More
by Canuck
Employees Worked With
Angel Peddycoart. Brad the manager and George the finance guru.
October 25, 2019
A great experience every time People are friendly and courteous. Clean comfortable environment. Service is excellent and timely. All repairs were explained to me and given to me in People are friendly and courteous. Clean comfortable environment. Service is excellent and timely. All repairs were explained to me and given to me in writing. I even understand what to look at for future maintenance and up keep of my vehicle. More
by Mack1359
Employees Worked With
Brian
October 24, 2019
Knowledgeable and friendly Sales and Service folks. I’ve purchased. 9 new Toyotas and even the odd pre-owned auto from Bruce Andree Including 4 after moving to Wisconsin. Great customer focus I’ve purchased. 9 new Toyotas and even the odd pre-owned auto from Bruce Andree Including 4 after moving to Wisconsin. Great customer focus More
by rob.f.brown
October 23, 2019
Good service Sales advisor SAM SAMET is excellent. Great knowledge on the cars and the options and fixtures. Highly recommended! He also helps you make a good buyi Sales advisor SAM SAMET is excellent. Great knowledge on the cars and the options and fixtures. Highly recommended! He also helps you make a good buying decision, not just to sell you a car... More
by Antonio Castro
October 23, 2019
Great service I appreciated Bruce's honesty and he was very thorough going over the details of my newly purchased vehicle. We worked very quickly on a price we co I appreciated Bruce's honesty and he was very thorough going over the details of my newly purchased vehicle. We worked very quickly on a price we could both agree on and there was no hassling at all. Tremendous customer service from beginning to end More
by l2idrlhj
October 22, 2019
Car buying made easy This is the 4th Volkswagen I’ve purchased with Derrick helm and second one with Idris McPherson. They have an easy going, professional, and courteous This is the 4th Volkswagen I’ve purchased with Derrick helm and second one with Idris McPherson. They have an easy going, professional, and courteous manner that my husband and I greatly appreciate. They are very knowledgeable about the cars and answered all our questions. I would certainly recommend them as well as return if our need for another vehicle would arise. More
by Bev
October 22, 2019
Great Service Toyota Service Dept was great! Friendly staff- comfortable waiting area. Andrew Curtis is the best. Very helpful. I would recommend bringing your car Toyota Service Dept was great! Friendly staff- comfortable waiting area. Andrew Curtis is the best. Very helpful. I would recommend bringing your car here for an excellent experience. More
by Lkhirst1
Employees Worked With
Andrew Curtis
