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Napleton's Auto Park of Urbana
Urbana, IL
2,555 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,555 reviews
November 09, 2019
Good experience We just purchased our first vehicle at Napleton's Toyota. Sam Samet was our salesperson. He was wonderful. He spent many visits with us explaining eve We just purchased our first vehicle at Napleton's Toyota. Sam Samet was our salesperson. He was wonderful. He spent many visits with us explaining everything about our new Highlander. We have even been back with a few questions, and he was as welcoming as ever! I would highly recommend Sam to anyone thinking about a Toyota! More
by llperalta4
November 09, 2019
Napleton Rules! These gentlemen made our adventure into buying a new car very easy. Idris walked us through the whole process as if we were his family! Thank you Na These gentlemen made our adventure into buying a new car very easy. Idris walked us through the whole process as if we were his family! Thank you Napleton! More
by Brad and Gail Ricketson
November 07, 2019
Exploring possibilities of future new Toyota Highlander purc From Paris,IL Exploring on line seen several options at this dealership and was in Urbana for visit at Carle, so we took advantage and visited Dealers From Paris,IL Exploring on line seen several options at this dealership and was in Urbana for visit at Carle, so we took advantage and visited Dealership (thinking we would just drive thru),met immediately by salesman Lance Roman with great zeal and conversation of purchase opportunities followed by a greeting from sales mgr Jess Collins which also enhanced in our wanting to pursue a deal for a new Highlander.Beautiful facility, thanks for your customer service to us this day. More
by Highlander
Employees Worked With
Steve Palmer
November 04, 2019
Lance Roman he is a hard working guy! , he is very helpful answering my questions and he has very warm personality, patient , and polite! A great assess to Toyota Dealar ! Thanks! helpful answering my questions and he has very warm personality, patient , and polite! A great assess to Toyota Dealar ! Thanks! More
by Huoina lee
Employees Worked With
George
November 04, 2019
great company to deal with, Lance was so helpful Lance was wonderful,, he took the time to explain everything, so friendly and I could tell he enjoyed his job with Napleton Toyota of Urbana. Since t Lance was wonderful,, he took the time to explain everything, so friendly and I could tell he enjoyed his job with Napleton Toyota of Urbana. Since this was my first time on my own buying a car he did not pressure me at all. Such a great guy. More
by janice priest
November 03, 2019
Lance did a great job answering all our questions about the various vehicles we test drove. He didn’t try to pressure sell us either. Would definitely recommend him to anyone who’s going to Napleton’s. the various vehicles we test drove. He didn’t try to pressure sell us either. Would definitely recommend him to anyone who’s going to Napleton’s. More
by Lisa
November 03, 2019
Very transparent in their negotiate n my deal n personal the experience in buying the vehicle was excellent... will recommend the dealership to family and friends the experience in buying the vehicle was excellent... will recommend the dealership to family and friends More
by Preacher Man
October 31, 2019
Great Dealership with great people! After shopping around several dealerships, I decided to go with Napleton Toyota of Urbana. Excellent service with honest people. Bruce and I were able After shopping around several dealerships, I decided to go with Napleton Toyota of Urbana. Excellent service with honest people. Bruce and I were able to strike and amazing deal! He’s an honest salesman who backs his product, which I have found as a first time Toyota Camry owner to be a vehicle that combines style, reliability, and value all together, that will pay you back. See Bruce, and you’ll be pleased with how he works for you. More
by AG95
October 30, 2019
購買RAV4 專員Bruce很親和，會聊天，且能提供汽車詳細資訊。信箱溝通基本上一天內都會回覆。Toyota車不太好殺價，跟其他經銷商比，價錢差不多，只貴個100~200元，考慮運輸車輛的費用應算可接受。what I'm saying is Bruce Andree was very helpful in pur 專員Bruce很親和，會聊天，且能提供汽車詳細資訊。信箱溝通基本上一天內都會回覆。Toyota車不太好殺價，跟其他經銷商比，價錢差不多，只貴個100~200元，考慮運輸車輛的費用應算可接受。what I'm saying is Bruce Andree was very helpful in purchasing my first car. He is the best. Go see him you won't be disappointed. More
by wangcs1019
