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Napleton's Auto Park of Urbana
Urbana, IL
2,555 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,555 reviews
November 15, 2019
Great and Helpful staff This experience was due to an accident totaling my old vehicle. I was under a time line due to my insurance and rental car. Bruce and Brad and every This experience was due to an accident totaling my old vehicle. I was under a time line due to my insurance and rental car. Bruce and Brad and everyone made it as painless as possible and got me in a new vehicle for slightly less than I had been paying. More
by csweir2
Employees Worked With
Brad Geegan
November 14, 2019
The salesmanship was great i had an awesome experience with Jim, he took his ti.e with me explained everything he needed to, even ordered me a car from i Indiana. Then took me oven to Jenny who was also v with Jim, he took his ti.e with me explained everything he needed to, even ordered me a car from i Indiana. Then took me oven to Jenny who was also very polite who explained everything. I was very impressed. More
by M.LANGGUTH
Employees Worked With
Jim, jenny
November 14, 2019
Very pleased -highly recommended Bruce, Umi and Brandon were all very pleasant and made the car-buying experience a breeze. My father recommended Bruce and I highly recommend Naplet Bruce, Umi and Brandon were all very pleasant and made the car-buying experience a breeze. My father recommended Bruce and I highly recommend Napletons Toyota. More
by deannacannon2
November 14, 2019
VW Service, and Napleton's Service Department as a whole, has great service, and great Techs. I recommend them for your service needs! Thank you! has great service, and great Techs. I recommend them for your service needs! Thank you! More
by Napleton'sRating2019
Employees Worked With
Matt Acketman
November 13, 2019
Great experience The staff was very knowledgeable. Very courteous and professional. Made great deals at competitive prices. Other dealerships have staff which seem uni The staff was very knowledgeable. Very courteous and professional. Made great deals at competitive prices. Other dealerships have staff which seem uninterested in helping find the right car for you. This place goes above and beyond to get the best deal possible. More
by wlavelle
November 13, 2019
Buying 4Runner from Bruce Rod and I enjoyed buying from Bruce. His enthusiasm and attitude plus entertainment was amazing. Would definitely work with Bruce again very easy to Rod and I enjoyed buying from Bruce. His enthusiasm and attitude plus entertainment was amazing. Would definitely work with Bruce again very easy to work with !! More
by meierRN1
November 12, 2019
Amazing Customer Service! They were able to find me the color of beetle convertible I was wanting. When I came to pick it up, Idris walked me through every function the car had They were able to find me the color of beetle convertible I was wanting. When I came to pick it up, Idris walked me through every function the car had to offer. It was very much appreciated! Thank you so much! More
by 19stephanie85september7
November 10, 2019
Very pleasant It was a 2 hour drive but we'll worth the trip. Each and everyone we interacted with was wonder, professional and kind. D.Samet was our salesperson It was a 2 hour drive but we'll worth the trip. Each and everyone we interacted with was wonder, professional and kind. D.Samet was our salesperson and is very knowledgeable, as we're all staff there. More
by Kat
Employees Worked With
Financial person, JA? She was a fun and friendly person, with a lot of experience and knowledge
November 09, 2019
Great experience Thank you Napletons for and easy and informative car shopping experience. We were able to find the vehicle the best fit our needs. Sam was very helpfu Thank you Napletons for and easy and informative car shopping experience. We were able to find the vehicle the best fit our needs. Sam was very helpful and answered all our questions. We would recommend Napleton’s far and above any dealership in the area. More
by Janey308
November 09, 2019
I bought another car from Anthony Fitzgerald after just buying a car from him 3 weeks ago! Excellent customer service and very helpful! Thank you! buying a car from him 3 weeks ago! Excellent customer service and very helpful! Thank you! More
by Stephanie Wilkerson
Employees Worked With
Anthony Fitzgerald , Alison Bogdan
