Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,555 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,555 reviews
November 21, 2019
Happy Bruce has been very informative, professional, and easy to work with. He put me at ease at what, for me, was a potentially stressful time. I recommend Bruce has been very informative, professional, and easy to work with. He put me at ease at what, for me, was a potentially stressful time. I recommend him as a salesman for future buyers. More
by pamzhl
November 21, 2019
The best car buying experience I ever had! I knew what I wanted, just had to make numbers work. Lance was great to work with. No pressure! He made my car buying experience easy! wanted, just had to make numbers work. Lance was great to work with. No pressure! He made my car buying experience easy! More
by chutchinson55
November 21, 2019
Found my dream truck Great service from salesman Sam Samet and financial officer Mr. Palmer. Thank you for fulfilling my dreams. I got treated fairly on my trade in which Great service from salesman Sam Samet and financial officer Mr. Palmer. Thank you for fulfilling my dreams. I got treated fairly on my trade in which made me feel good about letting it go. I never plan on getting anyother vehicle this truck is amazing. Thank you so much I highly recommend Napletons. More
by Rachel852069
Employees Worked With
Mr Palmer financial advisor
November 20, 2019
Wonderful experience from start to finish!! Derrick and Idris took time to listen and understand my needs rather than trying to make a quick sale. I truly appreciate their thoughtful approach! Derrick and Idris took time to listen and understand my needs rather than trying to make a quick sale. I truly appreciate their thoughtful approach! More
by Bryan S
November 19, 2019
Very nice service and very nice price Just so happy to get my brand new RAV4 with such good price. It is really a enjoyable shopping experience. Good job and thank you Lance for your profe Just so happy to get my brand new RAV4 with such good price. It is really a enjoyable shopping experience. Good job and thank you Lance for your professional instructions and kind help! Will recommend Napleton Toyota to my friends! More
by goodmanwzp
November 18, 2019
First time with this dealer and was a great experience. Treated fairly and the buying process was efficiently handled. Absolutely recommend using Napletons. Enjoyed working with Jim. . Treated fairly and the buying process was efficiently handled. Absolutely recommend using Napletons. Enjoyed working with Jim. . More
by dmock21
Employees Worked With
Jim Clarkson
November 17, 2019
I purchased a Hyundai Tuscon. Anthony Fitzgerald was very helpful during the car buying process. I would recommend him any time. It was a great experience. helpful during the car buying process. I would recommend him any time. It was a great experience. More
by patty
Employees Worked With
Anthony Fitzgerald
November 15, 2019
Bianca at Napleton in Urbana is by far the greatest saleswoman of all time. Very knowledgeable and honest and guided us in the right direction to purchase a brand new Kia. She made us feel very comfor saleswoman of all time. Very knowledgeable and honest and guided us in the right direction to purchase a brand new Kia. She made us feel very comfortable and really took the edge off of a major purchase with her lovely personality as well as her wit and humor. If I could buy cars for fun everyday, I would want Bianca selling them to me as well. More
by Bryan Truttling
Employees Worked With
Bianca Bester
November 15, 2019
Painless experience Bruce made our experience fun and painless. He worked hard to find exactly what we wanted and with a price that was hard to beat. We look forward to c Bruce made our experience fun and painless. He worked hard to find exactly what we wanted and with a price that was hard to beat. We look forward to coming to work with Bruce and the team at Napletons in the future. More
by jess.m.fisher
