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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
December 30, 2019
Great experience Sam Samet is great to work with. He is very knowledgeable and responsive. He knows his vehicle well and does a good job explaining all features Sam Samet is great to work with. He is very knowledgeable and responsive. He knows his vehicle well and does a good job explaining all features More
by Dirtnerd
December 29, 2019
Great Experience Just bought a 2020 4Runner from Sam at Napleton’s. He was awesome to work with and made it a great experience. Sam and his team were friendly and re Just bought a 2020 4Runner from Sam at Napleton’s. He was awesome to work with and made it a great experience. Sam and his team were friendly and really worked with me to get a great deal. I would definitely recommend Sam and Napleton’s if you are shopping for a new or used vehicle. I will shop here again. More
by Ralph C
December 28, 2019
Lance was awesome during my experience at Napleton he is a great person super knowledgeable and professional, made my visit simple and easy, absolutely will go back with him. a great person super knowledgeable and professional, made my visit simple and easy, absolutely will go back with him. More
by Carlos
December 27, 2019
unplanned trade An unusual electronic? failure on my leased Corolla caused me to request a new lease on a new car. Mr. Shanks was very accommodating in arranging for An unusual electronic? failure on my leased Corolla caused me to request a new lease on a new car. Mr. Shanks was very accommodating in arranging for the new lease on a 2020 Corolla. Steve Palmer was also most helpful in getting my credit released to complete the deal. More
by xraynorton
Employees Worked With
Steve Palmer
December 23, 2019
Excellent experience This dealership and my salesman, Sam Samet, worked diligently to find the exact car I wanted and gave me an excellent deal. Sam was great to work with This dealership and my salesman, Sam Samet, worked diligently to find the exact car I wanted and gave me an excellent deal. Sam was great to work with and understood the time constraints I had to make this purchase and get back on the road for work. Sam worked with me via texts, which was a time saver for me. I love my new car and look forward to working with this dealership for my service and next purchase. More
by Ragdol9
Employees Worked With
Sam Samet
December 22, 2019
It was soooooo GREAT I love this place. I traded in my car and got a new one it’s a 2020 me and kids are blessed. Sam Samet helped me out a lot and he’s really good at wha I love this place. I traded in my car and got a new one it’s a 2020 me and kids are blessed. Sam Samet helped me out a lot and he’s really good at what he do. Come see him ASAP!! More
by Jakararewer
Employees Worked With
Darren
December 22, 2019
The staffs are very cooperative and knowledgeable. We talked to Jim Clarkson (Sales consultant) who made our buying experience at the dealership even more awesome! talked to Jim Clarkson (Sales consultant) who made our buying experience at the dealership even more awesome! More
by Mehedi
Employees Worked With
Jim Clarkson
December 20, 2019
Idris McPherson and Derrick Helm made us feel like family. It is clear why they are so successful as sales manager and general manager at Napleton’s VW. When we are in the market for another VW, they family. It is clear why they are so successful as sales manager and general manager at Napleton’s VW. When we are in the market for another VW, they will be the first persons we contact. We encourage everyone interested in a VW to stop by and let Idris, Derrick and Napleton’s guide you through your purchase. You won’t regret it More
by Karl
