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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
January 25, 2020
I am on my third or fourth car and Bruce has sold them to me. I would never buy from anyone else but him. He is very kind and caring to me. He knows what he talking about and is great with his customer. He’s me. I would never buy from anyone else but him. He is very kind and caring to me. He knows what he talking about and is great with his customer. He’s the best and the only one I will buy from. More
by jillamcpike
January 25, 2020
My third Highlander This was my third Highlander purchased at Napleton's. You don't return if you aren't happy! Bruce and his team did a great job of taking care of us This was my third Highlander purchased at Napleton's. You don't return if you aren't happy! Bruce and his team did a great job of taking care of us and we will recommend to others. More
by lredman0
January 25, 2020
Bruce was very helpful when it came time for me to make a decision on a vehicle. He was professional and worked with me until I was comfortable with my monthly payment. I will recommend him to anyone who is decision on a vehicle. He was professional and worked with me until I was comfortable with my monthly payment. I will recommend him to anyone who is looking to get into a new vehicle. More
by Max
January 18, 2020
I caught a train from 3 1/2 hours away to come work with Anthony Fitzgerald. He did not make me feel pressured and he made sure that I got exactly what I wanted at the best price possible. He provides great Anthony Fitzgerald. He did not make me feel pressured and he made sure that I got exactly what I wanted at the best price possible. He provides great customer service it makes you feel like a friend not just a customer. I recommend him to More
by Nikki64554
Employees Worked With
Anthony Fitzgerald
January 16, 2020
Napletons service department went above and beyond in order to meet my needs and requests. My second time in with the help of Jeremy Jackson and second time leaving a happy customer! Thanks again service order to meet my needs and requests. My second time in with the help of Jeremy Jackson and second time leaving a happy customer! Thanks again service department you guys are wonderful!!! Whitney More
by WBC420
Employees Worked With
Jeremy Jackson service department
