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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
February 16, 2020
Bruce Andree (Sales) Steve Palmer (F&I) Bruce was a joy to work with. He made the car buying experience enjoyable with his comedic and friendly personality. I would highly recommended Bruce Bruce was a joy to work with. He made the car buying experience enjoyable with his comedic and friendly personality. I would highly recommended Bruce Andree to anyone in the market to buy a vehicle. Steve Palmer was great as well. I appreciate his ability to convey information in a straight forward fashion. This made signing documents and conversing about insurance easy. More
by qpryor1
Employees Worked With
Steve Palmer, Bruce Andree
February 16, 2020
I had the best experience trading in my Volkswagen. Idris and his general manager took the time to meet all my needs, which included buying a suv for my family within my price range and monthly payments. The and his general manager took the time to meet all my needs, which included buying a suv for my family within my price range and monthly payments. They worked extremely hard getting me all my best deals and trade in value! I came in with a high interest and left with my interest being cut nearly in half! They went above and beyond and I will continue to go to VW of Napleton’s for future cars and services. Now I’m happy to say I am an owner of a brand new 2020 Volkswagen Tiguan. i would highly recommend going to see them and I will continue to tell others about my experience. More
by Jamie
February 14, 2020
Bruce Andree is good, accommodating and persuasive person. He have that positive vibes that clients are looking for. He is helpful too and he wants to know what the clients want. He s a good asset person. He have that positive vibes that clients are looking for. He is helpful too and he wants to know what the clients want. He s a good asset in your company. More
by gen6155
February 12, 2020
Sam was kind, courteous, and knowledgeable of all the vehicles he showed me and answered all my questions to my satisfaction, made me feel more at ease about buying a new car. vehicles he showed me and answered all my questions to my satisfaction, made me feel more at ease about buying a new car. More
by daltonwilson16
February 12, 2020
This is not my first time shopping for a new vehicle there and every time I do the experience is quick and efficient. Idris went above and beyond his duties to provide me with the best deal and experien there and every time I do the experience is quick and efficient. Idris went above and beyond his duties to provide me with the best deal and experience. Thank you More
by Elisa
February 12, 2020
Great experience buying my 2019 Highlander I very much enjoy dealing with Bruce Andree! He is very knowledgeable, personable and worked hard on my behalf. I've bought three Highlanders from h I very much enjoy dealing with Bruce Andree! He is very knowledgeable, personable and worked hard on my behalf. I've bought three Highlanders from him because he treats me well. More
by jjordan20
February 11, 2020
I read the reviews, theyre all right. Bruce Andree found the perfect camry for me according to what I wanted. Ive bought a lot cars and never met anybody quite like him the perfect camry for me according to what I wanted. Ive bought a lot cars and never met anybody quite like him More
by kurteshi_87
February 08, 2020
Tim Bridges -Salesman Extraordinaire We were looking for my son's first vehicle. We went to a couple of different places but were not impressed. Napletons was the third on the list. I We were looking for my son's first vehicle. We went to a couple of different places but were not impressed. Napletons was the third on the list. I was a bit nervous because the place is huge. I was fully prepared to be hustled. Before we pulled up, a salesperson was waiting at the door. This made me even more nervous. However, as soon as we entered the place, my nerves were calmed. It was a blustery day so I just chalked the greeting up as an effort to get us quickly out of the cold. Tim offered us hot beverages or water. He sat us down took a moment for us to get our bearings and we just went from there. Tim alleviated ALL of my nerves. I knew immediately there would be no hustle. We showed Tim the vehicle we wanted to see and took it for a test drive. The vehicle was in great shape. It had all the bells and whistles my son wanted. The operational aspect of the vehicle had all the requirements I had. It was a win-win. My next concern was the "finance guy," George Stevens. Everybody knows "that's where they getcha." Nope! George understood this was a first vehicle. He didn't try to "pad the bill." He calmly walked my son through the process. It was an all-around great experience. More
by tkgbjenn2
Employees Worked With
Tim Bridges and George Stevens
