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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
March 03, 2020
Love youse guys After the winter my 10 yr old car had accumulated stuff--low tires, funny little squeaks, smeary wipers, and so on, so I took it in for a check. coo After the winter my 10 yr old car had accumulated stuff--low tires, funny little squeaks, smeary wipers, and so on, so I took it in for a check. cool. Squeaky clean premises, nice folks, work done right and when they said. what's not to like? More
by caminara
Employees Worked With
Don't know the names, sorry
March 03, 2020
I was very pleased with my experience. Sam was very patient with me. I looked for a long time before making up my mind. He listened to me and tried to find exactly I wanted. Never felt he pressured me. patient with me. I looked for a long time before making up my mind. He listened to me and tried to find exactly I wanted. Never felt he pressured me. More
by CAD
February 28, 2020
Values their customers. Good attention to detail. Willing to work good deals. Owned up to a previous mistake and made things right. Would return for future vehicles. to work good deals. Owned up to a previous mistake and made things right. Would return for future vehicles. More
by tyler.a.schmidt
February 24, 2020
Great buying experience Bruce made this buying experience fun and easy. I am not an easy sell and his endurance and patience with me and my decision making process was more t Bruce made this buying experience fun and easy. I am not an easy sell and his endurance and patience with me and my decision making process was more than most salesmen would've endured! (LOL) He went to all lengths to find me the right car at the best price. More
by pfister663
February 21, 2020
Bruce made buying the car an easy and enjoyable experience. I have always had good experiences with Napleton. Bruce is personable and patient. He worked hard to me a good deal. Thanks! experience. I have always had good experiences with Napleton. Bruce is personable and patient. He worked hard to me a good deal. Thanks! More
by lindaculton
February 19, 2020
Sam is a great salesman! He was very friendly. He was also very knowledgeable about the different features the car had. He made the whole car buying process very smooth! also very knowledgeable about the different features the car had. He made the whole car buying process very smooth! More
by Fran45676
