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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

April 16, 2020

I had a really good experience with Bruce and Napleton. They were very helpful and friendly, and were nothing but helpful with getting me the best deal possible. More

by cbreitenfeldt98
Recommend Dealer
Yes
Apr 19, 2020 -

Napleton's Auto Park of Urbana responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Bruce was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2020

I had a good experience purchasing my car at Napleton's. Bruce in sales was great to work with. He worked very hard on every detail to make sure that I was happy with the vehicle and the process of the purc More

by Robbie
Recommend Dealer
Yes
Apr 19, 2020 -

Napleton's Auto Park of Urbana responded

Robbie, thank you for your positive review. We're glad to hear that you found Bruce and our team here at Napleton Toyota of Urbana so helpful in the purchase of your new vehicle. If you're ever in need of more help, please let us know!

April 16, 2020

Great Experience With Bruce Andree Awesome experience. Bruce in sales was very experienced, professional and knowledgeable. Since buying my first car with Bruce, I've bought several mor More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2020 -

Napleton's Auto Park of Urbana responded

Alice, thank you for your feedback. We're thrilled you found Bruce so knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

April 11, 2020

Sam Samet went above and beyond to help me get the perfect car. He was very knowledgeable. Planning on referring him to friends and family. More

by talk2gary
Recommend Dealer
Yes
Employees Worked With
Randy did the financing. He was great.
Apr 12, 2020 -

Napleton's Auto Park of Urbana responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

April 08, 2020

Sam was very helpful and the people inside were very respectful...Sam was even asking about my family back home during this hard period of time thank you guys so much More

by Mohand
Recommend Dealer
Yes
Apr 10, 2020 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and respectful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 07, 2020

Smooth Used Car Purchase Social distancing makes for a strange time to purchase a car, but Idris and the Napleton's team made things easy. Would highly recommend both Idris a More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2020 -

Napleton's Auto Park of Urbana responded

Hi Brent, we understand that shopping for a car can be a difficult and stressful process, so we're glad to hear our team made your car buying experience an easy one. Your recommendation means so much to us and we're happy to have earned it! Enjoy your new car!

April 04, 2020

Fantastic all around! Everyone was absolutely wonderful to work with. This was my first solo car buying experience, and they all made sure it was smooth and painless. Thank More

by ilanamg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2020 -

Napleton's Auto Park of Urbana responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

March 28, 2020

Explained options perfecting, made deal on a great car they were very accommodating to which vehicle I could afford, great customer service. they got me a great deal on a great vehicle. i'd recommend them More

by reddevilwr45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2020 -

Napleton's Auto Park of Urbana responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Toyota of Urbana! Please don't hesitate to reach out to us if there's anything more we can do!

March 28, 2020

Idris was wonderful to work with!! He was very knowledgeable about the Atlas and answered all of our questions. We will be referring people to him!! More

by Jolleysl
Recommend Dealer
Yes
Mar 29, 2020 -

Napleton's Auto Park of Urbana responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2020

This dealership was very clean, organized, professional, and everyone we talked to was extremely nice, friendly and very knowledgeable about everything we wanted to know and needed to know! Thank you all s More

by Travray70@gmail.com
Recommend Dealer
Yes
Mar 27, 2020 -

Napleton's Auto Park of Urbana responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

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