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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
May 16, 2020
Napleton Auto Park ‘s is awesome to deal with. Our sales person Matt, the manager Darren and the finance manager Randy made the entire buying process very easy and quick. Their price was very fair I highly person Matt, the manager Darren and the finance manager Randy made the entire buying process very easy and quick. Their price was very fair I highly recommend buying from Napleton auto. More
by rogerhawkins2926
Employees Worked With
Matt
May 16, 2020
Bruce Andree was amazing! He helped me find a great deal for a car I love! He went above and beyond even bringing the car to my home to accommodate my work schedule and limit the trips I would have to make for a car I love! He went above and beyond even bringing the car to my home to accommodate my work schedule and limit the trips I would have to make to the dealership. Thank you Bruce! More
by sandraseberg123
May 13, 2020
Sam listened to our list of items that we wanted on a car, made suggestions, and arranged test drives for as many of them as we wanted. We found a car that we are very happy with. Thanks Sam! car, made suggestions, and arranged test drives for as many of them as we wanted. We found a car that we are very happy with. Thanks Sam! More
by Sue Kim
May 12, 2020
Sam is extremely knowledgeable about all the vehicles he showed and made me feel really comfortable. He was so easy to work with and went above and beyond to get me what I wanted. showed and made me feel really comfortable. He was so easy to work with and went above and beyond to get me what I wanted. More
by nafisaibrahim96
May 10, 2020
Buying a new car is not usually fun, however Sam made the experience enjoyable. Sam was Honest, straight forward, and respectful. If you are in the market, go to Napleton and Sam, they will earn your busines experience enjoyable. Sam was Honest, straight forward, and respectful. If you are in the market, go to Napleton and Sam, they will earn your business. More
by Ryan
May 08, 2020
Great Purchase Experience We worked with Ben Starks and George Stevens on the purchase of a Kia Soul for our company. Both were great to work with. Fast and efficient! Highl We worked with Ben Starks and George Stevens on the purchase of a Kia Soul for our company. Both were great to work with. Fast and efficient! Highly Recommend! More
by Amanda H.
Employees Worked With
Ben Starks, George Stevens
May 05, 2020
We have purchased several vehicles from this Toyota dealership location . What keeps us coming back , is the service after the sale . Bruce Andree always gives us personal attention . As an example dealership location . What keeps us coming back , is the service after the sale . Bruce Andree always gives us personal attention . As an example , with today’s appointment , I texted Bruce Sunday about a Tuesday appointment for service , new tires and a warranty frame inspection . He arranged it with Ron , and the service , again superb . Bruce has gone far beyond the sale for years for us . Thank you , Tom & Sonna Iorio More
by tgiorio63
Employees Worked With
Ron in Toyota service - outstanding also
May 03, 2020
I mainly dealt with Jess Collins and Matthew Shanks to get a 2020 Tundra. My overall experience was fantastic! I typically hate dealerships and I know I’m a hard person to please. These guys were great to get a 2020 Tundra. My overall experience was fantastic! I typically hate dealerships and I know I’m a hard person to please. These guys were great to work with and communication and attention to detail in getting me exactly what I wanted was on point! Nice work guys! More
by tparsons8908
