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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

November 27, 2020

We drove 2 hours to come look at a used truck. Jim Johnson was impressive with his up-front knowledge and help. We appreciate this approach as we are self-employed and time is very important to us. More

by becky.meece
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson, Jim
Nov 30, 2020 -

Napleton's Auto Park of Urbana responded

We appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2020

Sam was an excellent salesman during my experience! He was very friendly and answered all of my questions. I would highly recommend Sam to anyone looking for a new vehicle. More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2020 -

Napleton's Auto Park of Urbana responded

Rachel, we are so pleased you enjoyed your visit with Sam and the team at Napleton Toyota of Urbana! We are always more than happy to assist you if anything else comes up. Thanks again for the recommendation, and have an amazing day!

November 24, 2020

Thanks again Matthew! Another great deal at a great value. See you in another three years. Have a great Thanksgiving and Christmas. God bless you and your family. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020 -

Napleton's Auto Park of Urbana responded

Hi Peter, thank you for taking the time to leave a review for us at Napleton Toyota of Urbana. We're happy Matthew and the team could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2020

I love this dealership, nice salesmen and finance dept. It’s nice to have my own dealership to keep going back too. Thank you for great service! More

by Dianjry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020 -

Napleton's Auto Park of Urbana responded

Hi there, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 23, 2020

Sam Samet from Napleton Toyota was absolutely amazing to work with. He was patient while I made my decision and I ended up landing a beautiful Sienna that the whole family loves! I would HIGHLY recommend Sa More

by mommaof6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 22, 2020

6/5!! Jamal Berry was a huge help in me purchase my new dream car. Got a brand new 2021 Hyundai Sonata and was able to make it work with the help of Jamal and Kyle. More

by Bri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal & Kyle
Nov 23, 2020 -

Napleton's Auto Park of Urbana responded

Bri, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2020

I have worked with Bruce Andree since he had a full head of hair, since then I have purchased numerous cars from him and have also recommended him to my friends and family. Bruce is always friendly and wil More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction, Teddy! Please let us know if there is ever anything else we can assist you with. Thank you so much for choosing Napleton Toyota of Urbana as your first choice for service!

November 19, 2020

Charles was a great sales rep and so helpful. I gave this 4 instead of 5 stars because of Lance in the Finance department. Horribly pushy and disrespectful in an old-school “car salesman” way. He pushed and More

by Dr. Angela Glaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Davison
Nov 23, 2020 -

Napleton's Auto Park of Urbana responded

We appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2020

Just got my custom Telluride last week. Angel was awesome to work with. He helped us pick the right car for our family. He was patient and super easy to work with. I’m pretty picky and had a lot of expectati More

by Stacylueth87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel , Scott Brown
Nov 19, 2020 -

Napleton's Auto Park of Urbana responded

Hello! We're happy you found Angel and our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. Congrats on the Telluride! Have a fantastic day!

November 16, 2020

Charles Davison offered us a great service. He was patient and knowledgeable. He listened to our needs and helped us found the perfect car. He really went above and beyond. Definitely, we recommend Ch More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Davison
Nov 18, 2020 -

Napleton's Auto Park of Urbana responded

Ricardo, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Auto Park of Urbana so helpful in the purchase of your new vehicle. Safe travels! Our team is available should you require any extra help.

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