Napleton's Auto Park of Urbana

Bruce Andree and Matt Shanks have done an amazing job of giving great deals and excellent follow up over many years. I strongly recommend Napletons for a trusted dealership giving great deals and excellent follow up over many years. I strongly recommend Napletons for a trusted dealership More

COME TO NAPLETON’S AUTO PARK OF URBANA! Bobby and Bianca got me done when nobody else could! I drove 2 hours for my 2025 Hyundai Elantra and I’d do it again! 10/10 Bobby and Bianca got me done when nobody else could! I drove 2 hours for my 2025 Hyundai Elantra and I’d do it again! 10/10 More

When Sam sat down with me he worked hard to find the car that was best for me and my boys. He was wonderful and answered all my questions, made me feel comfortable and I actually enjoyed the experience. that was best for me and my boys. He was wonderful and answered all my questions, made me feel comfortable and I actually enjoyed the experience. More

We love it there been going here for the last 20 years or more. Sam was wonderful met all our expectations. more. Sam was wonderful met all our expectations. More

We have had he worst experience at Napleton's. They have had my husband's Hyundai for over 3 months. They are supposed to install a new engine, but ordered the wrong one and we are still waiting. They have had my husband's Hyundai for over 3 months. They are supposed to install a new engine, but ordered the wrong one and we are still waiting. I have taken my Hyundai to two scheduled appointments to fix an oil leak (taken 3 days off work, one for diagnostic and two for servcie appointments). Car wasn't fixed at either appointment. Started this process at the diagnostic appt. on 12/30/24. Today 1/31/25 was told sorry, we couldn't get to your vehicle again. Very unorganized, extremely poor communication, inept company all around. 8 general manager's in 4 years, two female employees fired this week for cussing and screaming at each other in the customer waiting area. Would not recommend Napleton's to anyone. There is so much staff turnover I can't even rate the staff who I actually worked with as they are not updated on this site. The only redeeming quality for Napleton's is the driver of the shuttle who dropped me off this morning. He would get an A+ More

Sales person over talked about the wrong things. I’ve never in my life have had a sales person ride with me on a test drive. The money situation was a mess. Just seemed like everything was a surpris I’ve never in my life have had a sales person ride with me on a test drive. The money situation was a mess. Just seemed like everything was a surprise. I was there to buy a car, the salesman was just the middle man that was slowing down the process. Not to impressed. I’ve never sat in a dealership for 4 hours. The only reason I was there was the price of the vehicle. More

Sam Samet went above and beyond with my new vehicle purchase at Napleton's. Sam took his time in guiding me through the new car buying process and was very knowledgeable and helpful. Thank you, Sam! purchase at Napleton's. Sam took his time in guiding me through the new car buying process and was very knowledgeable and helpful. Thank you, Sam! More

Napleton's was the only dealership that received the RAV4 Prime that we wanted. Sam Samet kept a lookout for us and found just what we wanted. We have purchased 3 new cars from him and appreciate his servic Prime that we wanted. Sam Samet kept a lookout for us and found just what we wanted. We have purchased 3 new cars from him and appreciate his service. More

Sam Samet was great! This is our third car from him and we are quite pleased with his service. This is our third car from him and we are quite pleased with his service. More

Just want to say a big thank you to Sam Samet for helping me with the process of purchasing my first car!! If you’re looking to buy a car I highly recommend going here and asking for Sam Samet!! me with the process of purchasing my first car!! If you’re looking to buy a car I highly recommend going here and asking for Sam Samet!! More