Napleton Aston Martin Maserati - Service Center

HORRIBLE! !!!!!!!!!!!!! BOUGHT A $220K CAR AND TOOK IT IN FOR ITS FIRST SERVICE. THEY WANTED $1700 FOR AN OIL CHANGE AND FLUIDS... PLUS, THE PASSENGER FRONT !!!!!!!!!!!!! BOUGHT A $220K CAR AND TOOK IT IN FOR ITS FIRST SERVICE. THEY WANTED $1700 FOR AN OIL CHANGE AND FLUIDS... PLUS, THE PASSENGER FRONT SEAT WINDOW HAD A SMALL CRACK THAT WE MISSED WHEN WE BOUGHT THE CAR. THEY WANTED $4,000 TO FIX.. I CALLED GLENVIEW ASTON MARTIN AND THE SAME SERVICE IS $400!! GO SOMEWHERE ELSE AS THEY JUST ARE A RIP OFF AND SHOULD HAVE TOLD ME THE COSTS GOING IN, ESPECIALLY THE OIL CHANGE. More

rich in parts is my favorite. I love his service 😍😍😍😍. I love rich. Oh rich. I love his service 😍😍😍😍. I love rich. Oh rich. More

2017 Maserati GranTurismo 4 yr maintenance & repair corrupted wiring harness caused by ground squirrels nesting under the hood. Quite expensive to repair. Without having to cry & beg too much, Ed Gra corrupted wiring harness caused by ground squirrels nesting under the hood. Quite expensive to repair. Without having to cry & beg too much, Ed Graff the service manager went to bat for me in a big way. Ed appreciated my situation & very generous in giving me a discount I could live with. The work was done in a timely & professional manner. More

Not often in today's world do you find a group that works together under the premise of "YES". In other words, my experiences from the Napleton Aston team have always been positive and willing to go the dist together under the premise of "YES". In other words, my experiences from the Napleton Aston team have always been positive and willing to go the distance to create a winning experience for all of us. My contact has been most with Rich Weaver in the Parts department... ALWAYS.... goes above and beyond to fulfill our needs to help us. He honestly has become part of our team because he's always up for our questions and challenges no matter how big or small. Ed as well in Service has been a great help. This is our dealer and Aston connection!! More

My Son brought his 2014 Jeep Cherokee, in for a check engine light.Justin from the service department was Great. He had the oil changed , which turned the light out. He also had the cooling system chec engine light.Justin from the service department was Great. He had the oil changed , which turned the light out. He also had the cooling system checked, which ended up having a crack in the water pump.He was able to get it covered under the extended warranty. He kept us informed on what was going on. And What should be done now & what could wait. His customer service is Excellent.Aston Maserati should be proud to have someone like Justin working for them. More

They helped get me into a nice and reliable vehicle quickly and with care. Margaret and Glenn are awesome! quickly and with care. Margaret and Glenn are awesome! More

Perry was incredibly professional and knowledgeable. I appreciate the hard work into getting me the best deal possible. Thank you again I appreciate the hard work into getting me the best deal possible. Thank you again More

We had a very great experience with our purchase. Our dealer was very understanding and welcoming, and the car had no issues with either function or being transitioned into our hands. They were very deta dealer was very understanding and welcoming, and the car had no issues with either function or being transitioned into our hands. They were very detailed on what we should be looking out for with our purchase. Very highly recommend. More

Very disappointing service experience. Rebecca Hillyard service advisor was condescending, insincere, and very cavalier attitude when the estimate she provided was over $1000 below actual price.. Maybe $ service advisor was condescending, insincere, and very cavalier attitude when the estimate she provided was over $1000 below actual price.. Maybe $1000 isn’t a lot to her but is unacceptable to me. We will be servicing our car elsewhere in the future. Please be aware and double check the info from the service department More

Margaret was Awesome! The whole experience start to finish was done with excellence. They met my price spot on and had the car ready to go when I arrived. I Would not hesitate to buy with her or Naplet finish was done with excellence. They met my price spot on and had the car ready to go when I arrived. I Would not hesitate to buy with her or Napleton Aston Martin again! Thanks for everything and for making this experience a great one. More