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Napleton Westmont Porsche

Westmont, IL

4.8
616 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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201 E Ogden Ave

Westmont, IL

60559

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Showing 616 reviews

January 11, 2022

This dealership sold the car out from under me even though a deposit slip was filled out. Be ware they claim they are just wanting to make the customer happy but they really aren’t. They try and maximi More

by Becca
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Witham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Giannini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
January 05, 2022

I recently purchased a certified used 2019 Cayenne. The brakes squeal horribly. I previously owned a Cayenne and did not have this problem. I was told by the service department that there was nothing that More

by Dwight Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Busuego
December 01, 2021

Kathy Moon was extremely helpful. She went above and beyond to answer my inquiries regarding Porsche vehicles. She followed through and got back to me with the information I was in need of. I was very i More

by mgolden6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Moon
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2021

Great people and great service usually buying a car can be a grueling long experience car but they made it a worthwhile experience More

by Vstark2224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Roin
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2021

Fantastic service by Napleton Porsche—-we had met with Adam Stratton on multiple occasions and Adam was terrific. Adam is knowledgeable, patient and a true professional. We had an excellent experience d More

by Jeffbowen2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stratton
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi Jeff, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2021

Brian Collins was amazing, made sure every part of my experience was fantastic. You have to place a lot of trust into someone to buy a pre-owned car sight unseen, and luckily for me, Brian executed every More

by BrendanC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2021

I purchased a Jaguar F-Type from Napleton Porsche. The process was smooth from start to finish. Nicole S. contacted me to schedule my test drive. She kept in contact with me letting me know she was availa More

by MsTonyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Slager
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2021

New 2021 Panamera GTS....Recently spotted a new Panamera on Napleton website. It's a tough year to find exactly the car you have in mind this year, but there it was. On Sunday I contacted the dealership t More

by Paul Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Roin
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

November 11, 2021

Great to do business with and very transparent and easy to work with every step of the way. More

by rao60565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Roin
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 10, 2021

Brian Collins at Napleton Westmont Porsche was Awesome, Amazing, Nice, fun, very Helpful, Understanding & a BIG BLESSING!! Trust me, they will make sure you are a valued customer. The experience was so Ble More

by The Poole Family.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Napleton Westmont Porsche responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

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