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Napleton Westmont Porsche
Westmont, IL
616 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 616 reviews
June 10, 2022
Adam is super and very professional. He is passionate about what he does and does it so well. He provides guidance in all steps of the entire process. I highly recommend you contact Adam He is passionate about what he does and does it so well. He provides guidance in all steps of the entire process. I highly recommend you contact Adam when shopping your Porsche. I will definitely go back to Adam for my next Porsche. Thank you Adam. More
by harold89
Employees Worked With
Adam Stratton
May 02, 2022
Very excited about our new Porsche Macan. It is beautiful and wonderful...and well deserved by by wife of 43 years. The icing on the cake was the prompt and courteous after sales service fr It is beautiful and wonderful...and well deserved by by wife of 43 years. The icing on the cake was the prompt and courteous after sales service from both the sales rep, Lance, and the Porsche Pro, Cody, who actually came to our house to resolve a 'user error' regarding Home Link. Cody did an excellent job as well patiently walking us through the user interface and setting up options for us. Job well done and greatly appreciated. More
by heckerjimw
Employees Worked With
Cody
April 29, 2022
Nice to do business with. Very polite, courteous and reasonable. Excellent experience dealing with this dealership. Very polite, courteous and reasonable. Excellent experience dealing with this dealership. More
by VGUPTA1
Employees Worked With
April 08, 2022
This was the best car buying experience I have ever had. Adam was knowledgeable and great to work with. We were kept informed of the build and delivery status of the Cayenne we ordered. It came early and we Adam was knowledgeable and great to work with. We were kept informed of the build and delivery status of the Cayenne we ordered. It came early and we are thrilled with it! Such a wonderful car! They take care of you after you buy it too - making sure you know how to use all the wonderful features. Would highly recommend this car, dealership and Adam as your sales consultant. More
by Kpotts
Employees Worked With
Adam Stratton
March 31, 2022
Good provided impeccable service throughout the entire purchasing experience. Excellent follow op after the purchase as well. Will definitely consider working with Gio and Napleton for future purchases! purchasing experience. Excellent follow op after the purchase as well. Will definitely consider working with Gio and Napleton for future purchases! More
by keith gonnerman
Employees Worked With
Giovanni Dugo
March 21, 2022
Sales and Service are 1st rate. Always available for help and answer questions. Knowledgeable people. Always available for help and answer questions. Knowledgeable people. More
by Jebearly
Employees Worked With
March 11, 2022
Shout out to Rob Johnson (Porsche Brand Ambassador) and Jessica Rivera (Finance Director)! Both are personable, proficient, informative and made my purchase process at Napleton Porsche fast, easy-seamless! Jessica Rivera (Finance Director)! Both are personable, proficient, informative and made my purchase process at Napleton Porsche fast, easy-seamless! More
by Roland
February 22, 2022
Very pleased working with Rob explained my new car before I leave since this is my 1st Porsche. He is not push like any other sales that I had in the past, very knowledge. I lives in MN but nothing compared I leave since this is my 1st Porsche. He is not push like any other sales that I had in the past, very knowledge. I lives in MN but nothing compared to this dealership the way he is handled and answered questions. Thank you More
by Ternate
Employees Worked With
Rob Johnson
February 08, 2022
Had a great experience at Porsche of Westmont. Building was beautiful and clean. My salesman, Rob Johnson, was knowledgeable and honest; I really liked him. Jessica from Finance was a pleasure to work with was beautiful and clean. My salesman, Rob Johnson, was knowledgeable and honest; I really liked him. Jessica from Finance was a pleasure to work with and we appreciated all the help from Eric and Jeff in management. You can tell they really value their customers and I would definitely buy from here again. More
by Macan1
Employees Worked With
Rob Johnson
January 31, 2022
These buys are not your typical car dealers. They're incredibly knowledgeable, experienced...and honest! I worked with Adam Stratton on the delivery of my 2022 Cayenne, and he walked through the proces incredibly knowledgeable, experienced...and honest! I worked with Adam Stratton on the delivery of my 2022 Cayenne, and he walked through the process from start to finish, and once the vehicle arrived walked me through it head-to-toe so I knew how to use various features & functions...and has been available whenever I have a question. Porche makes a terrific car, and pairing up dealerships like Napleton, and guys like Adam to get into one makes the experience all the better!! More
by Mick
