Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 617 reviews
November 10, 2022
Great dealership that really focus on the taking care of their customers, not just the sale. Kathy Moon was my contact and she was awesome. Helped me with a service issue 18 months after the sale. Who do their customers, not just the sale. Kathy Moon was my contact and she was awesome. Helped me with a service issue 18 months after the sale. Who does that? More
by johhnyp
Employees Worked With
Kathy Moon
October 31, 2022
We’re absolutely satisfied with our Genesis 2020 G80, low mileage. We asked our salesman to remove the rear window tint . Napleton removed the tint without hasitation. Our experience at Napleton Westmont Por mileage. We asked our salesman to remove the rear window tint . Napleton removed the tint without hasitation. Our experience at Napleton Westmont Porsche is 100% satisfied 👌 More
by dedeking36
Employees Worked With
Salesman Adam Stratton
October 25, 2022
Vanessa was very organized and provided a surprising list of details about our purchase. I highly recommend Napleton Westmont Porsch, their whole team was inviting, straight forward, and acommadating. of details about our purchase. I highly recommend Napleton Westmont Porsch, their whole team was inviting, straight forward, and acommadating. More
by Murraysean
Employees Worked With
Vanessa Sandoval
October 12, 2022
Adam Stratton was extremely helpful in the buying process, answering every question about the vehicle. Checking every little detail and going the extra mile to make sure I was happy with the purchase process, answering every question about the vehicle. Checking every little detail and going the extra mile to make sure I was happy with the purchase! Highly recommend this dealership and Adam Stratton! A+ rating More
by theoriginalember
Employees Worked With
Adam Stratton
October 06, 2022
In a full half century of buying cars, I've never experienced such a swindling, lying & deceitful group ("Team") of absolute crooks! They grossly misrepresented the condition of a very expensive clas experienced such a swindling, lying & deceitful group ("Team") of absolute crooks! They grossly misrepresented the condition of a very expensive classic Porsche and blatantly denied doing so. I paid about $50K more than the car is actually worth! The dealership totally refused to fairly negotiate a reasonable settlement and resolve the matter. Now, I'm preparing to file a costly lawsuit. I can't believe that a prestigious automaker such as Porsche tolerates sleazy crooks like these jokers at one of their franchises! More
by erikb
Employees Worked With
David & Peter, Scott Hall
October 05, 2022
I have frequently worked with Tony Busgoue as my service consultant when I bring my car in for service. Tony goes out of his way to address my car needs and provide assistance with making sure I am comforta consultant when I bring my car in for service. Tony goes out of his way to address my car needs and provide assistance with making sure I am comfortable while I wait or ensuring I have a loaner vehicle that meets my needs. I appreciate Tony's excellent customer service and will look for him for all my car service at Napleton Westmont Porsche. More
by JR
Employees Worked With
Tony Busuego
September 11, 2022
This was our first time visiting a Porsche dealership, it was very pleasant. Napleton Porsche in Westmont, had it going on! Starting right off with communicating back and forth with Kathy Moon, who is such a was very pleasant. Napleton Porsche in Westmont, had it going on! Starting right off with communicating back and forth with Kathy Moon, who is such a beautiful person, reassuring me about Porsche's fine line of details, whether new or pre-owned with all of their vehicles, inside and out. To not being over bearing about me purchasing from them, to just listening to me personally. She actually brought me in, with her kindness, being attentive, to just being plain approachable on the phone and seeing her in person. With people like her every one's experience purchasing a vehicle should be just that smooth. Thanks to Peter and Ralph, so sorry I believe that's the finance guy name . We had the most Uplifting experience ever 🤗 keep up the Great work! GOD's Blessings More
by iapril360
Employees Worked With
Peter, Ralph, Jesus, Kathy
August 20, 2022
Excellent team at this dealership . Adam Stratton has complete knowledge of all the products and effectively helped me make my decision. Completing the deal and paperwork smooth and qu Adam Stratton has complete knowledge of all the products and effectively helped me make my decision. Completing the deal and paperwork smooth and quick More
by Jb
Employees Worked With
Adam Stratton
August 16, 2022
Paul did an outstanding job in my recent order & purchase of a 2022 Taycan GTS. He's a true professional and was very helpful when I was configuring this new car. The transaction itself went very smoothly. I of a 2022 Taycan GTS. He's a true professional and was very helpful when I was configuring this new car. The transaction itself went very smoothly. I would recommend anybody looking for a Porsche to work with him. Best, Wagdy Asaad More
by wagdy
Employees Worked With
