Napleton Westmont Porsche

Wasn't even thinking of buying but bought So I wasn't even thinking of purchasing a car. Wasn't even in the market, however my salesperson Matthew reached out to me. Excellent experience! Per So I wasn't even thinking of purchasing a car. Wasn't even in the market, however my salesperson Matthew reached out to me. Excellent experience! Per usual made it a lot of fun. Traded my 2014 Audi S5 for a brand new Porsche Cayman S. I thought the Audi was a great car but the Porsche is the ultimate echelon. Thanks again, Matthew. Nobody does it better!! More

My First Porsche I just purchased my first Porsche (Boxster). I could not of had a better experience. Everyone at Napleton Porsche is professional and they really make I just purchased my first Porsche (Boxster). I could not of had a better experience. Everyone at Napleton Porsche is professional and they really make you feel like you are the most important thing going on. I would recommend them to everyone looking for a car. More

Great Experience Bought a Mercedes GL450 in great shape for an awesome price. Salesman Connor and Sales Manager Dora made the process painless. I would definitely pu Bought a Mercedes GL450 in great shape for an awesome price. Salesman Connor and Sales Manager Dora made the process painless. I would definitely purchase from this or any Napelton dealer in the future. More

New Cayenne I have been looking around to get my first Porsche and was hesitant because of the level of the car and the name, PORSCHE. Everyone wants a Porsche. I have been looking around to get my first Porsche and was hesitant because of the level of the car and the name, PORSCHE. Everyone wants a Porsche. And I did too. So, I went into the dealership to see a Cayenne that I saw online. I had talked with the salesperson, Eric, before making my trip to see the car. On the phone, I could tell that I was dealing with a very professional and knowledgable sales guy. I also did not feel pressured at all. When I got to the dealership, I met with Eric, we took a test drive, and ended up purchasing my first Porsche. I have to say that Eric was a great guy, and I couldn't have asked for a better sales person. He explained everything about the car, answered all of my questions and was just extremely nice. I had the best experience and I love my car! More

Great Experience I bought Macan S from Napleton Porsche about 2 weeks ago. I was very impressed by their service, and presentation! In a matter of fact I was planning I bought Macan S from Napleton Porsche about 2 weeks ago. I was very impressed by their service, and presentation! In a matter of fact I was planning to buy a Range Rover, and I just stopped by those guy for curousing:). In minutes after my arrival I was on the car for a test drive, Larry is the sales man I dealt with, and he is a great guy. Man they convinced me to buy the car, and I did, I am so happy with it, and hoping to be a member of the Porsche club in the future. Thanks Napleton Porsche for introducing me to the world of the luxury cars! More

Arrogant Thieves Napleton Porsche in Westmont tarnished my 38-year dream. I finally purchased the car that I’d been dreaming of since I was 13, a 2008 Porsche 911 4S. Napleton Porsche in Westmont tarnished my 38-year dream. I finally purchased the car that I’d been dreaming of since I was 13, a 2008 Porsche 911 4S. The dealer I bought the car from, Ultimo Motors in Warrenville, was outstanding every step of the way. They had just gotten the car into their inventory and knew the clutch was bad and took it to Napleton Porsche to have the car checked thoroughly. They had Napleton replace the clutch and the fly wheel without deviating from the agreed upon price. When I took delivery of the car from Ultimo, they were concerned a tire sensor was showing a warning light and insisted on having me return the car so they could have all four sensors replaced at another garage (they were concerned with being overcharged at Napleton). The car was everything I’d hoped for and more, and the entire car buying experience was exceptional. Until I went to have the oil changed at Napleton Porsche, my local Porsche dealer. Since I didn’t have any record of an oil change, I decided to be proactive and start fresh. I had already stopped by and introduced myself to the Napleton Porsche service crew and had the car details input into their system. I told them they had checked the car within the last two weeks and then called to schedule a routine oil change. The trouble started when I pulled up. Four guys just stood their staring at me. I announced I had an appointment. No reaction. I announced I was there for a scheduled oil change. No reaction. I gave my name and the reason for the visit. No reaction. One last attempt and they finally moved. Since I’m no supermodel I can only assume that no one got the memo that, yes, 51 year old women do buy powerful sports cars, with a manual transmission, and do drive them. Well. I should have walked out then, but I’d had an incredibly busy week in an incredibly busy month. I did not want to risk running the car for any length of time without a routine oil change, they were the closest Porsche dealer, and I had a packed schedule that I was trying to fit the service into. An hour later the service guy tells me there is an oil leak, the rotors are grooved, the brakes are on their last legs, and the tires are at the replacement point of the tread. The brakes and the tires I could understand, the car had 35,000 miles, I’d consider that wear and tear. Not at the dangerous level, but justifying replacements. But the rotors? An oil leak? Seems that should have been found during their check two weeks earlier. My big mistake, and I take full responsibility for not listening to my instincts, I gave the approval to move forward on all the repairs. Then comes the phone call, the sensors on the tire are near their replacement date and should be replaced. I told them the sensors had just been replaced (which Ultimo did confirm), but they insisted they were old and it would cost me significantly more to have it done later, it was cheaper to have it done now when the tires were being done. By this time I was really frustrated, but gave the OK. My mistake on that one, should have said no, should have picked the car up. When I picked up the car the service guy made a point of telling me that the four tires they’d originally put on the car wouldn’t balance correctly, so they’d had to get different tires. To which I was thinking, why would you even tell me that? Shouldn’t I expect four high quality tires perfectly balanced? I had purchased an extended warranty and first asked Napleton if they could help me. No, because it was after the car was repaired. I checked with the car-afficionados about what I was charged by Napleton and the agreement was, absolutely ripped off. Tires at three times the price. Sensors simply should not have been installed. Napleton must have just sensed the ‘this woman drives her kids in this car and will do anything and everything to make sure the car is as safe and road ready as it can be’ and started laughing all the way to the bank. My car aficionado guy friends have found me two independent mechanics that specialize in Porsche. (thanks guys, nice to know chivalry is alive and well, as is ethics, fairness, and decency). Bottom line. I screwed up by not asking around for the best place to take my Porsche. I also screwed up by not listening to my instincts and driven out the door three minutes after I drove in, or at least after they suggested such a huge range of work. I’ve owned 8 different brands of cars (all manual transmission, several in the luxury class ) over the last 30 years and have always gone to a dealer and been treated respectfully and fairly. It simply didn’t occur to me that a prestigious brand like Porsche would tolerate such behavior. Consider this buyer bewared. Never again Napleton Porsche. More

Great Buying Experience From Start to Finish I had an excellent buying experience dealing with Eric Kozuh at Napleton Porsche. I found the Porsche 911 C4S online and Eric was fantastic to deal wi I had an excellent buying experience dealing with Eric Kozuh at Napleton Porsche. I found the Porsche 911 C4S online and Eric was fantastic to deal with and made the buying experience simple in light of the fact that I was over 8 hours away. We were able to talk over the phone and negotiate a great deal for both the Porsche and my trade in. Eric was very knowledgable about the Porsche and was professional and quite responsive to all my requests. I would highly recommend Eric and Napleton Porsche to anyone that wants to be treated like a customer that has purchased 10 Porsches from Napleton Porsche. More

Lifetime dream comes true thanks to Napleton! Thirty years is a long time to want a dream car so, when the moon and stars align to finally make it real; it sure is a special one. I wanted a Porsc Thirty years is a long time to want a dream car so, when the moon and stars align to finally make it real; it sure is a special one. I wanted a Porsche 911 - always! Never anything else no matter how glamorous, colorful, powerful or, exotic. I was sold on German design, engineering and build quality. Napleton came through as the perfect dealer to match this mindset and while perfection is always something to strive for, the people in and behind the scenes delivered 100%! I found the car I wanted on the Dupont Registry and even though Napleton missed upping their price on that site, they honored it at their expense. I received a courtesy call during my 280 mile drive to see the car informing me the car was prepped and ready - it was and exactly as pictured and described. The test drive went perfectly, I bought it and, Dora Recendiz made sure the financial transaction went smoothly. My wife and I were picked up at the airport later that week by my salesman Larry Gjojdeshi for the victorious drive home though due to a delay in an option installation, was graciously given a loaner 911 and accommodated for lunch. I'm not so sure how finicky other buyers can be but, having had a business for over 20 years myself; I couldn't have asked to be treated any more graciously. Top dealer for a top car in my book! More

Terrible used car sales tactics! Barry and Eric Kozuh wouldn't lower their high retail price even a few hundred dollars. They hid problems including SAFETY ones..I had to find out dur Barry and Eric Kozuh wouldn't lower their high retail price even a few hundred dollars. They hid problems including SAFETY ones..I had to find out during the test drive. More

It was a true pleasure. It was a great experience with Eric Kozuh. He tried his best to make sure we had an exciting and fun experience with our purchase. I would definitely It was a great experience with Eric Kozuh. He tried his best to make sure we had an exciting and fun experience with our purchase. I would definitely recommend him to anyone who is interested in Porsche. More