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Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
December 30, 2016
Thank you Scott Hall Truly a pleasure doing business at Napleton Porsche. Purchased new 911 from sales associate Scott Hall who was very professional, knowledgeable, and Truly a pleasure doing business at Napleton Porsche. Purchased new 911 from sales associate Scott Hall who was very professional, knowledgeable, and accommodating. Highly recommend Scott Hall at Napleton Porsche, and will continue to do business with Scott in the future. More
by tcaleel2
Employees Worked With
Scott Hall
December 30, 2016
Panamera Wanted to Sincerely thank Paul Ksiezyc for my new Panamera 4. I love the vehicle. Thank you again Paul! Have a GREAT 2017. Best Customer Service! Wanted to Sincerely thank Paul Ksiezyc for my new Panamera 4. I love the vehicle. Thank you again Paul! Have a GREAT 2017. Best Customer Service! More
by Wenc54
Employees Worked With
December 29, 2016
Purchase of Porsche Panamera GTS This was the best experience I have ever had buying a car. Joe Caputo was efficient and thorough. He was very knowledgeable and applied that knowledge This was the best experience I have ever had buying a car. Joe Caputo was efficient and thorough. He was very knowledgeable and applied that knowledge to my particular needs. More
by Mariya&Val
Employees Worked With
Joe Caputo -salesman
December 28, 2016
Superb Porsche representative. Kerry Terlep really knows the Porsche brand. He goes above and beyond when talking about Porsche's. He is the one to see if you are interested in a Po Kerry Terlep really knows the Porsche brand. He goes above and beyond when talking about Porsche's. He is the one to see if you are interested in a Porsche. More
by Mike W
Employees Worked With
Kerry Terlep
December 27, 2016
purchase of new car joe caputo was very helpful in getting to a purchase price that I was ok with. He knew his product and made the process smooth. joe caputo was very helpful in getting to a purchase price that I was ok with. He knew his product and made the process smooth. More
by berwyn
Employees Worked With
joe caputo
December 26, 2016
911 Turbo buying experience Napleton Porsche and brand Ambassador Eric Kozuh have been exceptional in my first Porsche experience. Eric did a great job on my behalf to get me in Napleton Porsche and brand Ambassador Eric Kozuh have been exceptional in my first Porsche experience. Eric did a great job on my behalf to get me into my dream car. Got a fair price on my trade and a great price on my 911 Turbo. Highly recommend Napleton Porsche and definitely ask for Eric Kozuh to handle your buying experience. More
by lambertrc
Employees Worked With
Eric Kozuh
December 25, 2016
Thank you! Another great experience with Paul. Are family is buying cars from Paul for many years and it look like we stay with this guy for long time. Another great experience with Paul. Are family is buying cars from Paul for many years and it look like we stay with this guy for long time. More
by Mr.K
Employees Worked With
December 24, 2016
Great Customer Experience Picked up my Macan GTS today! Car and overall experience was excellent... Courteous and ahead of schedule. Thanks to Eric Kozuh for making it all happ Picked up my Macan GTS today! Car and overall experience was excellent... Courteous and ahead of schedule. Thanks to Eric Kozuh for making it all happen... Cheers! More
by Anson
Employees Worked With
Eric Kozuh
December 23, 2016
Terrific experience! Bought a pre-owned Audi RS4 from Scott as was thrilled with the service I had from him and the dealership. They did everything I could expect and mor Bought a pre-owned Audi RS4 from Scott as was thrilled with the service I had from him and the dealership. They did everything I could expect and more, they were easy to deal with, very responsive, and helpful in digging up some of the history on the car which I asked for in the sales process (the prior owner was a repeat customer of theirs). As a specific example, my car was not fitted with an OEM front license plate mount, which we only noticed after completing the sale. Rather than just taking the easy way out by drilling a couple holes in the bumper and putting a cheap plastic mount on, they took the time to call an Audi dealership, order the OEM part, have it delivered, install it, and of course offer a wash and detail after installed, all free of charge. This kind of commitment to doing things right, even for a pre-owned car that wasn't their own brand, made this the best car buying experience I've had, hands down. Will definitely come back to Scott when it's time for my next vehicle. More
by Chiinfiniti
Employees Worked With
Scott Hall
December 22, 2016
Great Porsche and great saleman Kerry Terlep has consistently provided product knowledge and professional sales service to me and my wife. The purchase of a new Boxster was a smooth Kerry Terlep has consistently provided product knowledge and professional sales service to me and my wife. The purchase of a new Boxster was a smooth and exciting experience. The demo and guidance through financing was hassle free. After the purchase he was always available for in-person explanation of the features of the Porsche. More
by pyanahan
Employees Worked With
Kerry Terlep
