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Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
July 07, 2017
2001 911 Sale person Eric Kozuh was very professional he helped me all the way through the purchase of the car. I would recommend Eric to anyone who is look t Sale person Eric Kozuh was very professional he helped me all the way through the purchase of the car. I would recommend Eric to anyone who is look to purchase a car. More
by noel1234
Employees Worked With
Eric Kozuh
June 06, 2017
2017 Macan S Delivered 5/27/17 Sales experience was direct and met my expectations on financial and on the options to build the car to my specific needs. Joe Caputo, Sales, worked Sales experience was direct and met my expectations on financial and on the options to build the car to my specific needs. Joe Caputo, Sales, worked hard to find the answers to my questions and made the delivery experience positive. Follow up from the dealership after delivery was appropriate in frequency and timely. I would highly recommend the Napleton Porche Team. More
by John
Employees Worked With
Joe Caputo
May 30, 2017
2017 Porsche Panamera Turbo My buying experience was flawless and each time I buy a car here the sales staff and GM is attentive. Joe Caputo has sold me 3 cars this year and each My buying experience was flawless and each time I buy a car here the sales staff and GM is attentive. Joe Caputo has sold me 3 cars this year and each time he is always on the ball. I definitely recommend going to this dealership before others, especially going with Joe. Thanks Joe and Napleton! More
by 312CarGuy
May 13, 2017
Outstanding service Paul was outstanding, 6 stars, I live more than four hours from the dealership so I asked if I could see real time pictures, he not only sent me pictu Paul was outstanding, 6 stars, I live more than four hours from the dealership so I asked if I could see real time pictures, he not only sent me pictures but videotaped the car for me. Outstanding customer service. Everyone see Paul when you get there. Kevin More
by Kbb
April 29, 2017
poor service follow-up Very hard time getting a routine problem addressed on a 996 911 purchased there. Not impressed, did not "exceed expectations". No new car no help. Very hard time getting a routine problem addressed on a 996 911 purchased there. Not impressed, did not "exceed expectations". No new car no help. More
by therearesubstitutes
February 17, 2017
Napleton Porsche My experience with Tim was great, he was very helpful in assisting me find the new car I was looking for! Very knowledgeable, would recommend! My experience with Tim was great, he was very helpful in assisting me find the new car I was looking for! Very knowledgeable, would recommend! More
by porscheguy10
Employees Worked With
Tim Ball
January 13, 2017
Buying a Porsche from Kerry Terlep was a great experience. I traded up to a CPO Porsche 911 Carrera S last year. Kerry and all the folks at Napleton Porsche made it a very pleasant experience. They went out I traded up to a CPO Porsche 911 Carrera S last year. Kerry and all the folks at Napleton Porsche made it a very pleasant experience. They went out of their was to make me a happy customer. Kerry is a former Porsche Certified Service Tevhnician at Napleton, so Kerry knows Porsches! I would buy another from them next time and I recommend you call Kerry. More
by Steve2
January 11, 2017
Exceeded my expectations Having purchased many vehicles both new and used, my buying experience at Napleton Porsche of Westmont has exceeded all of my expectations. This is ho Having purchased many vehicles both new and used, my buying experience at Napleton Porsche of Westmont has exceeded all of my expectations. This is how buying a car should be. Eric Kozuh made this experience an outstanding one. He not only followed up on my interest of buying a car, he answered all my questions and concerns. He definitely went above and beyond. Kudos to you Eric Kozuh and the entire staff at Napleton Porsche of Westmont. More
by Mikety911
Employees Worked With
Eric Kozuh
January 02, 2017
Great buying experience I recently bought a new Macan S from Larry at Napleton Porsche. He is a great salesperson who knows Porsche very well and makes you feel comfortable t I recently bought a new Macan S from Larry at Napleton Porsche. He is a great salesperson who knows Porsche very well and makes you feel comfortable through the entire process. I highly recommend him to all prospective customers. More
by Carmanhank
Employees Worked With
Larry Gjojdeshi
December 30, 2016
Quick and painless delivery of my vehicle Kerry Terlep did a phenomenal job delivering my Vehicle. This is the 12th Porsche I've owned over the past 30 yrs so I'm familiar with the process. Kerry Terlep did a phenomenal job delivering my Vehicle. This is the 12th Porsche I've owned over the past 30 yrs so I'm familiar with the process. I drove in from St Louis to Westmont and 1 hr 15 min later I was headed back home. The process was painless and Mr. Terlep's expertise facilitated the process. He programmed the car for me and instructed me on basic functions. There was one question I had he wasn't sure of the answer but before I left the dealership he answered my question. 5 stars from my experience. Highly recommended. More
by DrV123
Employees Worked With
Jessica Rivera, Kerry Terlep, Dora Recendiz
