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Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
January 12, 2019
Napleton Porsche Blown Away....2019 GT3 RS Just purchased a 2019 Lizard Green GT3 RS from Napleton Porchse and the service was amazing..! Why? The team..! Kerry, Jessica, Nebi, Jeff, Scott, E Just purchased a 2019 Lizard Green GT3 RS from Napleton Porchse and the service was amazing..! Why? The team..! Kerry, Jessica, Nebi, Jeff, Scott, Eric, the receptionists and Mason. They seemed just as excited as me that I purchased a Porsche and the customer experiance was top notch. Never rushed and all details covered. A special Thanx to Kerry, Mike M. and Nebi for going to bat for me on the deal structure. An even bigger “Thanx” to Jeff W. for blessing everything. I have purchased several Porsche’s over the years, but never in my backyard for one specific reason. Now that reason is just a thing of the past. Thanx again to the above Napleton Porsche team. From a Wednesday January 9th impromptu dealer pop in at 6pm cst to driving home on Thursday January 10th at 7:58pm cst in my new/bad xxx Porsche. Paul M. More
by Paul M. LG GT3 RS
Employees Worked With
Other Employees :
Scott and Mason, Kerry Terlep, Danielle Lee, Nebi Denic
January 06, 2019
Amazing Experience My experience with Kerry Terlep and Eric Hargrove was noting short of brilliant. They had the vehicle that I wanted and worked with me to make sure th My experience with Kerry Terlep and Eric Hargrove was noting short of brilliant. They had the vehicle that I wanted and worked with me to make sure that I knew everything there was to know about the Macan S. Having leased BMW's for the last 12 years, I was skeptical to to try something different. My experience with Kerry and Eric quickly and their passion for the Porsche brand quickly quelled any uncertainty. They even went to great lengths to help facilitate my vehicle turn in to BMW from connecting to paint-less dent removal vendors to having the porters drop off the BMW to the BMW dealership. Needless to say, I look forward to being a Porsche customer for many years to come. More
by ALdojr5
January 01, 2019
Partnership Having bought quite a few cars on company leases from various manufacturers, my experience with Don and Eric has been absolutely one of the best. Thes Having bought quite a few cars on company leases from various manufacturers, my experience with Don and Eric has been absolutely one of the best. These guys do everything in their power to make you feel like you’re in it together and it a partnership. Will absolutely be purchasing additional vehicles from Napelton Porsche. More
by JK19
December 18, 2018
Service does matter We bought the vehicle because of Eric! He made the experience simple, factual, and entertaining. His zero pressure approach was not only appreciated We bought the vehicle because of Eric! He made the experience simple, factual, and entertaining. His zero pressure approach was not only appreciated but unique. More
by Bill B
Employees Worked With
Eric Kozuh
December 12, 2018
Best customer experience Breana and Nebi were really helpful from beginning to end. Highly recommend napleton for your auto buying needs. Perfect customer experience. Will be Breana and Nebi were really helpful from beginning to end. Highly recommend napleton for your auto buying needs. Perfect customer experience. Will be back for my new 911 More
by AF2323
Employees Worked With
Nebi Denic, Breana Lindwall
December 11, 2018
Philip is great! Philip is fantastic to work with! He is incredibly calming and relaxing - and for me that's gold because I find buying a car can be stressful. He ha Philip is fantastic to work with! He is incredibly calming and relaxing - and for me that's gold because I find buying a car can be stressful. He has years of experience, and he doesn't try to rush anything. I would recommend Philip to anyone. More
by HSM
Employees Worked With
Philip Asiedu
December 10, 2018
Excellent Service! Paul was amazing to work with. Paul was super friendly and did a quick turn around for us. The dealership was amazing. Very clean and a great at Paul was amazing to work with. Paul was super friendly and did a quick turn around for us. The dealership was amazing. Very clean and a great atmosphere. We will be back when we look for another car More
by Jason cars.
Employees Worked With
December 08, 2018
Amazing Service The sales staff, especially Kerry Terlep, were all extremely attentive. Kerry took a great deal of time to answer all of my questions and to go over The sales staff, especially Kerry Terlep, were all extremely attentive. Kerry took a great deal of time to answer all of my questions and to go over options for the new Cayenne. Overall, the most positive car buying experience I have ever had. More
by DG34
Employees Worked With
Kerry Terlep
December 08, 2018
911 GT3 Delivery Paul and the Napleton team were fantastic. Got allocation. Ordered car. Perfect delivery. Swapped to snow tires. Outstanding service every step of the Paul and the Napleton team were fantastic. Got allocation. Ordered car. Perfect delivery. Swapped to snow tires. Outstanding service every step of the way. Outstanding work to clear coat the car and protect it. Team communicated with me regularly during build and ship process. Super happy. 3rd purchase for Napleton. Won’t ever go anywhere else. More
by 2018GT3
December 08, 2018
Paul was outstanding! Paul was very professional. It was a pleasure to work with him. I would definitely recommend any of my friends or family to work with Paul at Napleton Paul was very professional. It was a pleasure to work with him. I would definitely recommend any of my friends or family to work with Paul at Napleton Westmont. More
by rlchapman
Employees Worked With
