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Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
February 15, 2019
Phenomenal experience purchasing my first GT3! The team at Napleton was friendly and easy to work with. They helped make this experience fun and exciting. They took a unique trade to make the deal The team at Napleton was friendly and easy to work with. They helped make this experience fun and exciting. They took a unique trade to make the deal happen and worked to align pricing and all the ‘extras’ I was looking for. They shared in the excitement of my first Porsche purchase! I highly recommend working with Kerry and the rest of the Napleton team! No pressure, no stress car purchase experience! More
by DMatGT3
Employees Worked With
Other Employees :
Jessica in finance, Kerry Terlep, Nebi Denic
February 12, 2019
Thank you, Philip. I have looked over 10 month for a used Porsche 911 and found a great car at Napleton Porsche. My experience with Napleton was perfect. My sales perso I have looked over 10 month for a used Porsche 911 and found a great car at Napleton Porsche. My experience with Napleton was perfect. My sales person - Philip Asiedu - was awesome and answered all my questions, organized a test drive and helped me with the delivery to Metro Detroit. Philip stayed two hours after his work day to make sure the pick up works out well. The car is in a great shape at a fair price. I am very happy that I choose Napleton Porsche. Thank you Philip and Napleton team for the great service. More
by Steffen B.
Employees Worked With
Philip Asiedu
February 09, 2019
Satisfied Customer I have dealt with all the Porsche dealerships in the Chicagoland are and this one by far is the best. Read the reviews people, that’s what they’re for I have dealt with all the Porsche dealerships in the Chicagoland are and this one by far is the best. Read the reviews people, that’s what they’re for! If there aren’t positive reviews for a brand such as Porsche stay away from that dealership. I won’t mention any names. Brian Collins was my salesman and he went above and beyond to not only meet, but exceed my expectations. His level of expertise, courteousness, and promptness were all top notch. An experienced professional that doesn’t play games, nor does he attempt any annoying sales tactics....just straight business. I highly recommend Napleton Westmont Porsche and plan on buying all my future Porsche’s there. Aside from the service the actual dealership itself is outstanding. Some really cool cars to see while you shop. More
by Porsche-ing
Employees Worked With
February 06, 2019
3 for 1 We had a great experience working with Brian. He was thorough, informative and pleasant, and made the process go smoothly. I would highly recommend Br We had a great experience working with Brian. He was thorough, informative and pleasant, and made the process go smoothly. I would highly recommend Brian to friends. More
by 3 for 1
February 05, 2019
Personalized Touch I’ve worked with Nebi before and have always found him to be responsive, approachable, and informative- never the hard sell but always willing to help I’ve worked with Nebi before and have always found him to be responsive, approachable, and informative- never the hard sell but always willing to help and get me info on other cars if I want that I just end up working with him. Found that to be tru this time as well! More
by Pkbchicago
Employees Worked With
Nebi Denic
February 03, 2019
One of our best car buying experiences We purchase many high end and exotic cars and we feel the buying process and high level of service we received from Rachel was the best bar none. We w We purchase many high end and exotic cars and we feel the buying process and high level of service we received from Rachel was the best bar none. We would purchase from her again and probably will. More
by Dina123
Employees Worked With
Rachel Mason
February 02, 2019
Great experience but couldn’t leave with car I bought 2 hour process and detailer left early so couldn’t take car home - dealer provided loaner............................Could have been handled better bu 2 hour process and detailer left early so couldn’t take car home - dealer provided loaner............................Could have been handled better but not end of world but disappointing More
by Mbroedlow
January 29, 2019
Smooth I didn't give the dealership any notice about coming in late on a Saturday afternoon to look at a car that was off the main lot, covered in snow, but I didn't give the dealership any notice about coming in late on a Saturday afternoon to look at a car that was off the main lot, covered in snow, but I was met with a warm smile and Rachel got them to track it down and defrost it. After my inspection & test drive, we bargained just a little and came to a deal I think we were both happy with. I did have to wait a while to finish the paperwork, but that was just because they were making someone else's day. More
by Paul
Employees Worked With
Rachel Mason
January 28, 2019
Porsche Executive I recently purchased a Porsche Panamera 4S executive. I have visited several Porsche locations within the last 6 months searching for the right autom I recently purchased a Porsche Panamera 4S executive. I have visited several Porsche locations within the last 6 months searching for the right automobile. Brian's customer service and responsiveness was a big factor in my purchase. In addition, Jessica answered finance questions that made me comfortable with the process. Nicely done! I will return in the future. More
by Porsche Exec
January 27, 2019
Great Experience! It was a seamless transaction; just the way I hoped for! Scott and his colleagues actually made what I typically would consider a poor experience a go It was a seamless transaction; just the way I hoped for! Scott and his colleagues actually made what I typically would consider a poor experience a good one. I was pleasantly surprised that I was able to get in, select the car I desired and get out fairly quickly! Time is money and I appreciate the ease of purchase. Thank you Napelton! More
by Sandys epic auto
Employees Worked With
Scott Hall, Nebi Denic
