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Napleton Westmont Porsche

Westmont, IL

4.8
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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201 E Ogden Ave

Westmont, IL

60559

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Showing 617 reviews

September 17, 2019

Excellent experience, great salesperson I highly recommend Napleton Porsche and their fantastic salesperson Kerry Terlep. He is one of the most knowledgable salespeople I have ever met. H More

by epriceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera, Kerry Terlep
Sep 18, 2019 -

Napleton Westmont Porsche responded

Thank you for your feedback. We're thrilled you found Kerry knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 14, 2019

Excellent! Great experience purchasing my new Porsche here with Scott Hall. The entire experience from the moment I walked in was excellent: Finance was easy and More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Sep 17, 2019 -

Napleton Westmont Porsche responded

Robert, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about Scott. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Porsche!

September 11, 2019

Professional knowledgeable awesome I had the best experience ever at this dealership . The people that I dealt with in the process of buying my car was very professional and knowled More

by Sandaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ksiezyc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Schue
Sep 15, 2019 -

Napleton Westmont Porsche responded

Sandaddy, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 09, 2019

Smooth and straighforward Brian was not "salesy" which is what I appreciated about him the most. He let us check out the car and ask questions but wasn't trying to pitch us th More

by DLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nebi Denic
Sep 11, 2019 -

Napleton Westmont Porsche responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Brian was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2019

Excellent Car Buying Experience A fabulous facility and great sales/support staff. Great selection, cars, product, and easy to manage purchasing process. Would definitely buy an More

by Bardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Sep 11, 2019 -

Napleton Westmont Porsche responded

We're glad to hear Scott took such great care of you, Bardi! We hope we can continue to be of service to you down the road! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 04, 2019

Best service I’ve ever had!!! Thank you Tony Busuego and Napleton Porsche my experience this past Saturday was truly remarkable. Tony had everything ready for me the minute I got t More

by Norika1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
Sep 10, 2019 -

Napleton Westmont Porsche responded

Hello, thank you for sharing your response to Tony's outstanding service! We sincerely value your business and look forward to your next visit! Take care!

September 04, 2019

Porsche Macan 2018 - Napleton Westmont - Great Experience I had a great experience buying my 2018 Macan from this dealership. They were super professional, polite, and friendly. Made the process smooth, fast, More

by FirasIsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ksiezyc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Witham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lee, Erika Rocco
Sep 10, 2019 -

Napleton Westmont Porsche responded

Congratulations on your new 2018 Macan! It is great to hear our Staff was so professional and friendly. We look forward to working with you again!

August 31, 2019

Very good service I was very please with the way all of my questions were answered and how much they were willing to work with me on the price. Overall very good servic More

by LG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Giannini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Napleton Westmont Porsche responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2019

Exception Service ... A+ I had an amazing experience with a recall for my Porsche Cayenne. Tony the service advisor was professional friendly just awesome customer service. To More

by WREFORD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
Aug 28, 2019 -

Napleton Westmont Porsche responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Safe travels!

August 20, 2019

Best Car Purchase Experience Thank you for a good car buying experience. No hassle or pressure. Great, professional staff from start to finish. Specifically, my salesman Blake was More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer and the manager
Aug 22, 2019 -

Napleton Westmont Porsche responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

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