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Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
December 08, 2019
Not good overcharged and given the run around Overcharged for the car service gives the run around like one is stupid Not good ladies Had issues still with car never fixed Tbey make many e Overcharged for the car service gives the run around like one is stupid Not good ladies Had issues still with car never fixed Tbey make many excuses blame you as to why car is not working properly More
by pamkba
December 07, 2019
During my recent visit with your store, my purchase experience was outstanding! Paul Bucek was absolutely delightful and made the entire experience unforgettable! We worked with Paul over the past few experience was outstanding! Paul Bucek was absolutely delightful and made the entire experience unforgettable! We worked with Paul over the past few months and he was the ultimate reason we purchased the Porsche! His expertise and honesty was appreciated and he couldn’t have been more helpful. A true gem to the company! Jessica Rivera was also delightful. She made the purchasing effortless and was also extremely helpful. We are so excited about our new car and look forward to dealing with Paul and Porsche in the future! Eric & Demi Clamp More
by Demi
November 23, 2019
Thank you very nice to work with her, she is professional. Definitely recommend her to my friend. She really loves her job, it’s more pleasant to work with Kat very nice to work with her, she is professional. Definitely recommend her to my friend. She really loves her job, it’s more pleasant to work with Kathy Moon More
by almato382
Employees Worked With
Kathy Moon
November 15, 2019
Excellent Service! We had a wonderful experience working with Blake Thompson. He was so helpful along every step of the way. I couldn’t give a higher recommendation to B We had a wonderful experience working with Blake Thompson. He was so helpful along every step of the way. I couldn’t give a higher recommendation to Blake or this dealership. We will definitely buy from them again. More
by sallen
November 12, 2019
Enjoyable, fast and friendly!! Love this dealer. Everyone is so friendly and knowledgeable! Second car we have bought through this dealership. Kathy moon was so helpful and amazi Love this dealer. Everyone is so friendly and knowledgeable! Second car we have bought through this dealership. Kathy moon was so helpful and amazing! The sale process was quick and efficient. More
by Dawn Roeder
Employees Worked With
Kathy Moon
November 11, 2019
Kevin Anderson got me squared away on a replacement key for my 911. The crew at westmont got me in and out of there early. I’ve always had good experiences when buying parts for my other cars. Now I add se for my 911. The crew at westmont got me in and out of there early. I’ve always had good experiences when buying parts for my other cars. Now I add service to the list of pluses at Westmont Porsche. More
by AdamMKern
Employees Worked With
Kevin Anderson
November 07, 2019
Outstanding Brian is one of the best ever. I personally picked him online based on his picture, and he exceeded my expectations. From the moment I called until Brian is one of the best ever. I personally picked him online based on his picture, and he exceeded my expectations. From the moment I called until the moment I left, I was treated with the upmost respect. Brian was very charismatic and knew a great deal about the car and pretty much every vehicle known to man. I highly recommend this dealership, but most of all I recommend Brian. More
by Lisa Johnson
Employees Worked With
November 04, 2019
Bought A Nice Jag Ftype R - Love These Guys I initially talked with Kathy n Peter and made the deal with them. They were very fair n try to work with you in a very professional way which I loved I initially talked with Kathy n Peter and made the deal with them. They were very fair n try to work with you in a very professional way which I loved. Then Kathy reached out to me she was very nice n charming n helpful n went out of her way to work with me on her off day. I was sleepy n sick n tired/lousy. Kathy stayed with me whole time to help me out with paperwork. Their finance person she was also nice n helpful. All the ppl there are very nice n have great Patience, hospitality, and manners. Next time, I am gonna buy Porsche Cayenne from these guys. I liked the experience. Great Staff. Great Dealership. 5 stars ! More
by Mr.Reddy
November 04, 2019
Great Porsche dealership Friendliest Porsche dealership I’ve been to and I’ve been to them all! I received first class, low pressure, sales and service on my purchase. Very sa Friendliest Porsche dealership I’ve been to and I’ve been to them all! I received first class, low pressure, sales and service on my purchase. Very satisfied in all respects. More
by Tom S
October 31, 2019
Great experience Had such a wonderful experience here today. Scott helped me get a really great car and went above and beyond to make sure I got the best deal. I can’t Had such a wonderful experience here today. Scott helped me get a really great car and went above and beyond to make sure I got the best deal. I can’t thank Scott and the team enough. I look forward to doing business with you again. More
by Michael
Employees Worked With
Scott Hall
