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Napleton Westmont Porsche
Westmont, IL
618 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 618 reviews
January 21, 2021
Not a frequent flier at this price point and was fairly anxious about the amount of money I was spending on a car. To the point where I canceled my order for a personally-configured Boxster. Reflecti anxious about the amount of money I was spending on a car. To the point where I canceled my order for a personally-configured Boxster. Reflection convinced me I had made the right choice, and I was (thankfully) able to reinstate my order. To his credit, Adam S. hung in with me all the way and worked to ensure I was making the best decision. The guy does not lack tenacity. Beyond that, he's highly-knowlegable, a complete car nut and has loads of enthusiasm for his brand. Car salesmen get a bad rap, but working with Adam S. on this once-in-a-lifetime purchase was as much fun as it should have been. More
by Randall
Employees Worked With
Adam Stratton
January 19, 2021
We had a great experience at porshe Naperville. Everyone was pleasant and professional! They went out of their way to make sure the kids were comfortable during the buying process. Brian was exceptional! No was pleasant and professional! They went out of their way to make sure the kids were comfortable during the buying process. Brian was exceptional! Non-pushy, knowledgeable, professional and pleasant to work with. We are very pleased with the purchase and our experience overall! Highly recommend. More
by Funmi
Employees Worked With
January 19, 2021
Worked with Dennis on the purchase of a 2020 Cayenne Turbo E-hybrid. He was great start to finish. Knowledgable, professional and easy going. Outstanding. Turbo E-hybrid. He was great start to finish. Knowledgable, professional and easy going. Outstanding. More
by djmcarlson
Employees Worked With
Nebi Denic
January 16, 2021
After some research I stopped into Napleton to view the Macan. I was assisted by Erika Rocco and was on a test drive within 20 minutes. In the next hour I committed to purchase a 2021 Macan GTS. The attent Macan. I was assisted by Erika Rocco and was on a test drive within 20 minutes. In the next hour I committed to purchase a 2021 Macan GTS. The attention and service from the entire staff was exceptional. More
by D T
Employees Worked With
Erika Rocco
January 16, 2021
Awesome experience from start to finish! Erika and Blake were very knowledgeable and got me into my new Macan quickly and made me feel comfortable the entire process. Great service! were very knowledgeable and got me into my new Macan quickly and made me feel comfortable the entire process. Great service! More
by Nag
January 14, 2021
Brian was great from the beginning of the process until the end. Pleasure working with him and highly recommend. If you are looking to get a new car, Brian is the guy to see! the end. Pleasure working with him and highly recommend. If you are looking to get a new car, Brian is the guy to see! More
by jody1882
Employees Worked With
January 14, 2021
My experience and the customer service that I received from Mr. Brian Collins, while buying my Mercedes-Benz E350 from your dealership was indeed exceptional. from Mr. Brian Collins, while buying my Mercedes-Benz E350 from your dealership was indeed exceptional. More
by joseph_akede
Employees Worked With
January 11, 2021
Erika was fantastic she found the car I wanted and worked the deal till it was approved and I was happy. Come see her if you are in the market for a new car. the deal till it was approved and I was happy. Come see her if you are in the market for a new car. More
by Ceo Transports
Employees Worked With
Erika Rocco
January 09, 2021
Fantastic experience at Porsche with ErikaRocco love my car thank you so much. If ever looking for a great salesperson see Erika. Will be back. car thank you so much. If ever looking for a great salesperson see Erika. Will be back. More
by monique.etter
