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Napleton Westmont Porsche

Westmont, IL

4.8
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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201 E Ogden Ave

Westmont, IL

60559

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Showing 617 reviews

February 03, 2021

What an EXCELLENT experience ! I drove brian and Blake absolutely crazy testing out vehicles and their Porshe knowledge. We finally settled on one ! Brian helped set up the vehicle to my liking ! Thank yo More

by crazyluce
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Napleton Westmont Porsche responded

Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 30, 2021

I recently purchases two 2021 Macans from Napleton. Adam Stratton and the entire Napleton team were fantastic. Outstanding door-to-door service. Will be a repeat customer and the best Porsche buying exper More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Napleton Westmont Porsche responded

Hi John, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 29, 2021

Gorgeous vehicle!!! We are so proud of our new Panamera 4. The instruction we received on the car features with Adam was thorough and meticulous. I love the ongoing emails with tips. We want to utilize More

by Kthieneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stratton, Cody Coha
Feb 02, 2021 -

Napleton Westmont Porsche responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 28, 2021

My sales person, Shiraz, was FANTASTIC!!! I really appreciate the time he spent with me in both the purchase of my new Spyder and the trade-in of my Boxster GTS. I HIGHLY RECOMMEND Shiraz to anyone l More

by Spyder Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shiraz Panjwani - Five Stars, Scott Lamb, Kevin Anderson
Jan 31, 2021 -

Napleton Westmont Porsche responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Shiraz and our team. Have a great day!

January 27, 2021

This is the second time I bought a Porsche from Napleton Westmont Porsche and with dealing with Erika it has been a pleasure.love my new Turbo Macan More

by b.w1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Rocco
Jan 28, 2021 -

Napleton Westmont Porsche responded

We are so happy to read such a great review about Napleton Porsche! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2021

Very professional organization. Brian was very accommodating when I asked for a limited contact delivery because of the COVID pandemic; as were the other staff members I met. Certainly a five-sta More

by cervonej0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Coha
Jan 28, 2021 -

Napleton Westmont Porsche responded

We appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

Everything about my experience there was and is first class. Dennis Joynt is one of the best sales people I have worked with - this was my first Porsche, and he knows and loves the brand, and educated me More

by Blair T
Recommend Dealer
Yes
Employees Worked With
Dennis. Joynt
Jan 27, 2021 -

Napleton Westmont Porsche responded

Blair, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

January 23, 2021

Car was like new, cleaned and detailed, and as described. Higher resolution photos online would have helped speed up the process. Would have been nice if transport from the airport was provided More

by J C
Recommend Dealer
Yes
Employees Worked With
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Napleton Westmont Porsche responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

January 23, 2021

Dennis was great and I liked the customer buying experience. This was my first time buying a Porsche. Dennis was patient, answered all my questions and never once did I feel pressured. I appreciated More

by Tnhill2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Joynt
Jan 27, 2021 -

Napleton Westmont Porsche responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

January 21, 2021

Not a frequent flier at this price point and was fairly anxious about the amount of money I was spending on a car. To the point where I canceled my order for a personally-configured Boxster. Reflecti More

by Randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stratton
Jan 25, 2021 -

Napleton Westmont Porsche responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Randall. Thank you for choosing Napleton Porsche and we hope to see you again!

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