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Napleton Westmont Porsche
Westmont, IL
617 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
August 22, 2021
Brian Collins was a pleasure to work with while buying my Cayenne. Prices of new car and trade-in were fair. Positive car buying experience for sure. Cayenne. Prices of new car and trade-in were fair. Positive car buying experience for sure. More
by rlyagoda
Employees Worked With
August 21, 2021
Wonderful salesman and employees!! Great experience!! Felt comfortable walking into the dealership when Mr. Collins approached us in a way were we understood that the hospitality here at Westmont Porsche Felt comfortable walking into the dealership when Mr. Collins approached us in a way were we understood that the hospitality here at Westmont Porsche was absolutely wonderful. More
by pennynomikos
August 13, 2021
They were responsive to my requests, easy to deal with, and accommodating. I would gladly work with them again. and accommodating. I would gladly work with them again. More
by MeanMINI
August 10, 2021
Everything about our experience was seamless. Lloyd and Jonathan were wonderful to work with. We are super excited and grateful to have come across this team and for our new car. Highly recommend this Deal Jonathan were wonderful to work with. We are super excited and grateful to have come across this team and for our new car. Highly recommend this Dealership and their stellar service. Thank you! More
by DK
Employees Worked With
Lloyd and Jonathan
July 30, 2021
After a brief discussion about the Porsche Macan with Adam Stratton, I knew I was going to make a purchase. He was personable and knowledgeable and made the transaction smooth. Adam Stratton, I knew I was going to make a purchase. He was personable and knowledgeable and made the transaction smooth. More
by Mark Heidecke
Employees Worked With
Adam Stratton
July 21, 2021
Brian Collins is very nice and helpful. The purchasing experience was wonderful. I would give 10 stars to him. Highly recommend Brian. 10 out 10 experience was wonderful. I would give 10 stars to him. Highly recommend Brian. 10 out 10 More
by tangelo liang
Employees Worked With
July 16, 2021
No one seems to return calls no matter how urgent. Having issues with my car they sold me (get your car inspected privately!) and can't seem to get in touch with any of the managers or GM. They ke Having issues with my car they sold me (get your car inspected privately!) and can't seem to get in touch with any of the managers or GM. They keep saying they'll call back but it never happens. This has been going on for over two weeks, it's insane. More
by celadon94
July 16, 2021
Waste of time. Called about a vehicle and was told it was on the lot. I show up less then 30 minutes after the call and the car isn't there and was informed that it was sold. on the lot. I show up less then 30 minutes after the call and the car isn't there and was informed that it was sold. More
by kuruvilla.uma
Employees Worked With
July 10, 2021
I will not get a Porsche macan at Napleton if I did not meet Lance as my sale counselor. Napleton westmont Porsche should be grateful that Lance works here. Lance is always there for me with endless patien meet Lance as my sale counselor. Napleton westmont Porsche should be grateful that Lance works here. Lance is always there for me with endless patience. Best sale counselor in Illinois award goes to Lance Johnson without any doubt. It would be a shame for Napleton westmont Porsche if Lance does not get promoted on his career. More
by haha
Employees Worked With
Lance Johnson
July 10, 2021
The absolute best experience with Brian Collins I’ve ever had buying a vehicle! From our interactions on the phone to meeting in person his professionalism, knowledge and truly caring about my experience was had buying a vehicle! From our interactions on the phone to meeting in person his professionalism, knowledge and truly caring about my experience was exemplary! From start to finish Ed Napletons Westmont Porsche staff were the best! More
by Loon56
