Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Westmont Porsche
Westmont, IL
616 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 616 reviews
October 22, 2021
My Sales Rep, Rob Johnson was very knowledgeable about the brand. His client follow up is outstanding so you’re never feeling you have unanswered questions . Always there to help with literally anything. the brand. His client follow up is outstanding so you’re never feeling you have unanswered questions . Always there to help with literally anything. Thanks Rob! More
by mustangshar
Employees Worked With
Rob Johnson
October 21, 2021
Brian helped me through the buying and dealing process by respecting my time and especially my wants. Thanks Brian!! Would 100%buy from Brian and Dealership was great respecting my time and especially my wants. Thanks Brian!! Would 100%buy from Brian and Dealership was great More
by Texsunhomes
October 19, 2021
My wife and I were in a couple times “ just looking” and the entire sales team, especially Dennis, was very nice and helpful. That brought us back and we wound up buying a new Cayenne with the help of Rob J the entire sales team, especially Dennis, was very nice and helpful. That brought us back and we wound up buying a new Cayenne with the help of Rob Johnson. He was great, the team stayed well past closing time as we completed everything and clearly appreciated our business. Rob’s professionalism and great attitude made us glad we chose this dealership. Pete and Kim More
by Pete
Employees Worked With
Rob Johnson
September 29, 2021
Brian was fantastic! Understood my needs as a buyer, great attention to details at delivery. great attention to details at delivery. More
by Porsche4life
September 18, 2021
We had a great experience and would highly recommend this dealership. Our sales associate Lloyd was very attentive, answered all of our questions, and he was great to work with. dealership. Our sales associate Lloyd was very attentive, answered all of our questions, and he was great to work with. More
by Newcar2018
September 12, 2021
I purchased a pre-owned Lexus ES350 at Napleton Porsche in Westmont. Rob Johnson was the assigned dealer and he did a great job! I was introduced to the car details, what to expect and how to approach the in Westmont. Rob Johnson was the assigned dealer and he did a great job! I was introduced to the car details, what to expect and how to approach the final decision. Everything went perfectly well. I felt very comfortable and the customer service level shown by Rob was amazing! I had a great experience! Definitely recommended! More
by sokol123
Employees Worked With
Rob Johnson
September 03, 2021
Brian and Napleton Westmont Porsche go above and beyond when it comes to customer service and complete satisfaction. This is my second car I have purchased from them and I live over 1200 miles away. Thank when it comes to customer service and complete satisfaction. This is my second car I have purchased from them and I live over 1200 miles away. Thanks Brian Collins and Napleton Westmont Porsche More
by dom263
August 22, 2021
Brian Collins was a pleasure to work with while buying my Cayenne. Prices of new car and trade-in were fair. Positive car buying experience for sure. Cayenne. Prices of new car and trade-in were fair. Positive car buying experience for sure. More
by rlyagoda
Employees Worked With
