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Napleton St. Louis Nissan
St. Louis, MO
426 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations.
There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 426 reviews
September 16, 2021
visited with AC issues, 160 diagnostic fee. car returned a few days later with no issues found, 160 dollar charge. drove around for 90 minutes, issues recur, returned to dealer, they took it back and had it a few days later with no issues found, 160 dollar charge. drove around for 90 minutes, issues recur, returned to dealer, they took it back and had it for 2 weeks trying to recreate the issue. eventually they recreate it and return it to me(no charge this time) 3 days later issue returns, told itll be an additional diagnostic fee. additionally service desk was difficult if not impossible to get ahold of, so bad my advisor gave me his number. even having his number getting updates were difficult. More
by fett
Employees Worked With
not naming names
September 01, 2021
So, my awesome big brother, Ric Price, just helped me get my first brand new car. The process was so easy and the rest of the staff at Napleton Nissan is amazing. my first brand new car. The process was so easy and the rest of the staff at Napleton Nissan is amazing. More
by eprice_5
Employees Worked With
Ric Price
August 17, 2021
Don Thomas is the MOST competent nicest dealership employyee I've ever done business with. He is understanding helpful and very friendly. . .super nice experience employyee I've ever done business with. He is understanding helpful and very friendly. . .super nice experience More
by Artsauto1973
Employees Worked With
Don Thomas
August 13, 2021
Very profressional and nice. They provided all the needs ans wants of my roommate. I will definitely recommend this dealer to my friends. God speed! ans wants of my roommate. I will definitely recommend this dealer to my friends. God speed! More
by cha
Employees Worked With
Darrion Johnson
August 13, 2021
Very pleasant and fast transaction. I highly recommend. Yeimi was great! She was upfront and quick, and really knew what she was talking about and covered every corner. Yeimi was great! She was upfront and quick, and really knew what she was talking about and covered every corner. More
by Scwgdavid
Employees Worked With
Yeimi, John Williams
July 29, 2021
Shopping for a new vehicle- they had amazing service and were really easy to deal with. They gave me great options and appraised my car quickly! 10/10 were really easy to deal with. They gave me great options and appraised my car quickly! 10/10 More
by hwlcx
Employees Worked With
Mark Mitchell
July 29, 2021
Great experienceShopping for a truck for our growing Great experience Shopping for a truck for our growing program. They gave me great pricing and great value die my trade in. They were wonderful to wor Great experience Shopping for a truck for our growing program. They gave me great pricing and great value die my trade in. They were wonderful to work with! More
by hwlcx
Employees Worked With
Mark mitchell
