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Napleton St. Louis Nissan

St. Louis, MO

Overview
Employees
Reviews
Vehicles
3.8
430 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 430 reviews

December 11, 2021

Wrestling Ric took great care of us! We came in to buy a Rogue for my husband's mother. Clean and very friendly dealership from the sales department to the service department. More

by etwillingham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wrestling Ric-sales
Report | Print
Dec 13, 2021 -

Napleton St. Louis Nissan responded

Hello, we're glad to hear our Staff took such great care of you! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

December 09, 2021

Beautiful clean work place with wonderful people. Always has smiles and greets you as you walk in the building. I want to give thanks to Finn and Mark with the great experience and time that we've spent the More

by cmoiceman
Recommend Dealer
Yes
Employees Worked With
Dan Loggins, Kerry Brown
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Dec 10, 2021 -

Napleton St. Louis Nissan responded

Thank you so much for sharing your recent experience with us, Cmoiceman! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 01, 2021

Just sloppy. Instead of loner card they call you a Lyft, but when they put in the wrong address, there’s nothing you can do. I needed new tires, and the ones they said I needed were so cheap I couldn’t find More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Williams
Report | Print
Dec 02, 2021 -

Napleton St. Louis Nissan responded

Hello, My name is Dan Loggins and I am the General Manager for Napleton Saint Louis Nissan. I'm sorry to hear about your recent experience did not satisfy your expectations and would like to gather some more information from you. Can you please call me at (847)208-0218? Thank you.

December 01, 2021

Wanting to sell my 2011 Toyota Avalon, I listed it on the internet. I got responses from 3 dealers in the St.Louis area. First stop was Bomorito Toyota where I was completely disappointed and put out. Nex More

by llkruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Vanlandingham, Shermaine Jewell
Report | Print
Dec 02, 2021 -

Napleton St. Louis Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 30, 2021

Richard and Ronnie made the car buying experience painless. They were knowledgeable and professional and got me the right vehicle for my requirements. I would go to Napleton again! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Price
Report | Print
Dec 02, 2021 -

Napleton St. Louis Nissan responded

Hi Mike, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2021

Very unwilling to use/accept outside financing, very unwilling to negotiate pricing. Found the car we wanted, refused to sell it. More

by Tina Benton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan Winters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one, Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
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Nov 23, 2021 -

Tina Benton responded

Found the car we wanted, sales manager unwilling to negotiate, had a loan approved, from an outside lender, they refused to use. Didn’t find out for almost a week that they were not taking/using an outside lender.

Nov 25, 2021 -

Napleton St. Louis Nissan responded

Hello Tina Benton, we regret that this situation has not been resolved to your satisfaction. Please give us a call at 314-743-3239.

November 15, 2021

Bought a 2022 frontier pro4x and was a fast and easy experience thanks to ryan More

by Twallis2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan pennington
Report | Print
Nov 17, 2021 -

Napleton St. Louis Nissan responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

November 15, 2021

Easy experience. Customer service was nice and friendly. No complaints over all. Happy with the rogue More

by Zsimpher53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimi
Report | Print
Nov 17, 2021 -

Napleton St. Louis Nissan responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 30, 2021

Ryan was really patient and understanding since this was my first experience buying a car. More

by hannah.pendino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pennington
Report | Print
Nov 01, 2021 -

Napleton St. Louis Nissan responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2021

Yeimi is great!! Super helpful, friendly, knowledgeable, accommodating, and very laid back. Ask for Yeimi, you won’t be disappointed! More

by Sjl646s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimi
Report | Print
Nov 01, 2021 -

Napleton St. Louis Nissan responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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