Napleton St. Louis Nissan

On Wednesday, 7/11, we were in the Nissan dealership to look at a Honda Civic listed on yahoo auto. We were told the vehicle was at the "detail shop" and was not available that evening. On Saturday, 7/14 look at a Honda Civic listed on yahoo auto. We were told the vehicle was at the "detail shop" and was not available that evening. On Saturday, 7/14, we called (and got no answer) so drove by to see if the vehicle was still available. It was, we test drove it and were interested in purchasing. We were then told the sale price was $5900, not the $4900 listed on yahoo auto. The sales manager told us the price on yahoo was an error and it was not Fusz' fault that they showed an incorrect price. He then said that he changed the price on the websites (both Fusz and yahoo) and the increase was due to the work that had to be done on the car. He said they did an oil change, new tires and had to replace the master cylinder. He was not very willing to deal on the price and so we left. While looking for other cars during the week of 7/16 and specifically on 7/21 (Saturday), we again saw the add on yahoo auto, still showing a price of $4900. I called the dealership and inquired about the car. I spoke with a woman named Maria who gave me information about the vehicle and said that they "mounted and balanced 2 tires, adjusted the rear breaks, and did an oil change". When I asked her the price, she said it was $5900. When I questioned the price, she then said it was $5500 on their website. I told her it was on yahoo auto for $4900. She agreed to check with the sales manager to see if they would honor that price. Bill, the sales manager, then called me back and said the price on yahoo auto was incorrect. It was originally listed at $4900, but due to the work that needed to be done -- "new tires, oil change, brakes and a rear tie bar" the price had increased. First, is this a "bait and switch" tactic? Why after a week to 10 days was the price not corrected? Second, why can't anyone get the story straight as to what work was needed and completed on the car? Third, does Lou Fusz really think I'm going to pay full asking price for a car? I know you ask more that what you've invested! Is business that good that you won't deal? More

I am so happy I chose to get my new Nissan Rogue from Lou Fusz Nissan! Bill Kurrus did an excellent job helping me find exactly what I wanted and made it fit into my budget without pressuring me into getting Fusz Nissan! Bill Kurrus did an excellent job helping me find exactly what I wanted and made it fit into my budget without pressuring me into getting something I did not need. I was expecting a stressful and overwhelming process but he made it the complete opposite! By far the best car purchasing experience I have had thus far. Thank you to the whole team at Lou Fusz Nissan! More

My wife and I were shopping for the best price on a lease. We had been to 2 other dealerships and had print outs of what they could do. I simply asked if they could beat the price. Bill went to his co lease. We had been to 2 other dealerships and had print outs of what they could do. I simply asked if they could beat the price. Bill went to his computer, not talking us through anything or giving us any information. He came back saying if we would sign tonight he could beat the price by $10 or $15 a month. We asked if we could get something in writing since we weren't ready to make a final decision right then. He said he could not do that and we won't get a better price anywhere else. He was very pushy. We also talked to the sales manager whose name i can't remember. He was just as pushy, all he could tell us was that he could beat the price of the other dealership. The sales manager also checked his computer for what he could do. I was very specific with which vehicle and what options i wanted. He ended up typing in a vehicle of the wrong color and fewer options, saying he could make it all work out. We'd rather pay an extra $10 to $15 a month and go to the dealership who was respectful, explained everything to us, wasn't pushy, and put everything in writing for us. Lou Fusz Nissan met every stereotype you've ever heard about car salesmen. We will take our business elsewhere, thanks.! More

Summary of my experience with my 2004 Murano: took the Summary of my experience with my 2004 Murano: took the car to Lou Fusz because of a rythmic road noise. Julie immediately diagnosed the problem as Summary of my experience with my 2004 Murano: took the car to Lou Fusz because of a rythmic road noise. Julie immediately diagnosed the problem as tires with uneven wear because of misalignment. spent $100 realigning the vehicle. noticed not much changed in before and after alignment report. left dealership with noise still present. called them and they said that once the tires are worn, there is nothing that can be done to fix the noise. it might go away with time or it might actually get worse. so I waited. after a few months, with the sound getting worse, i returned to the Lou Fusz. again, I was told it was the tires. nothing they could do except replace the tires. after a few more months I finally broke down and replaced the tires. leaving the tireshop, I noticed the noise was NOT GONE! took the car to an independant shop and within minutes they correctly diagnosed a bad wheel bearing. it was replaced and the problem was solved. I lived with this problem for months and bought new tires thanks to Lou Fusz' incompentence. More

Jimmie is awesome would recomend anyone looking for a car and want to be treated with respect and A1 service to give him a call he will not lead you wrong. and want to be treated with respect and A1 service to give him a call he will not lead you wrong. More

I just want to thank Jimmie Rines for all the time, and effort he put in getting my boyfriend a car. We came in Feb. 11th looking to buy an Xterra. He was friendly, thorough, and he got him within the pr effort he put in getting my boyfriend a car. We came in Feb. 11th looking to buy an Xterra. He was friendly, thorough, and he got him within the price range that we were looking for. He was sincere, honest and very pleasant to deal with. Thanks again, Mandy H. More

i take my car for all maintenance work and always receive friendly and excellant service at my nissan dealer on north lindberg blvd. they inform me of any future services i might need. friendly and excellant service at my nissan dealer on north lindberg blvd. they inform me of any future services i might need. More