Napleton St. Louis Nissan

Jared, Jack, and Ali were all great to work with. They were very up front with me and did not pressure me into anything. They educated me on all the available options and made sure my experience was posi were very up front with me and did not pressure me into anything. They educated me on all the available options and made sure my experience was positive and hassle free. I visited a few other dealerships where I was put in high pressure situations and intimidated by 3 or 4 sales staff members. That was not the case here and I would recommend this be the starting and ending place of any car shopping. More

I purchased a Used Nissan Maxima in January of 2013. Love the car, as I am on the 3rd Nissan from Lou Fusz. Katy Webb was my sales person. She did a great job in finding me the car I was interested in Love the car, as I am on the 3rd Nissan from Lou Fusz. Katy Webb was my sales person. She did a great job in finding me the car I was interested in The pricing was right on including my trade. I was unhappy about one part of the sale which did not get resolved. I wrote a letter to Mr Fusz about the problem and it was promptly attended to within a week. I cannot say enough about the great customer service and great attitude of the people I have encountered at the dealership. I highly recommend the Lou Fusz Nissan dealership for sales and service. Sincerely Marilyn Keimon More

My husband and I purchased a 2013 Nissan Altima in December 2012. Our sales staff member, Jack Christeson, was friendly, comfortable, and he made the pricing negotiation an easy process. The financi December 2012. Our sales staff member, Jack Christeson, was friendly, comfortable, and he made the pricing negotiation an easy process. The financing team was just as cooperative. My husband and I chose this dealership based on all the positive reviews we read, and we read a lot! I am happy to say we are now contributing to those reviews. More

I made multiple trips to Lou Fusz Nissan shopping for a 2013 Altima. On my first visit I was able to take extensive test drives of multiple vehicles and Kurt was very knowledgeable about the vehicles. I r 2013 Altima. On my first visit I was able to take extensive test drives of multiple vehicles and Kurt was very knowledgeable about the vehicles. I returned the next week to purchase a vehicle, unfortunately they didn't have any that met my needs. To make matters worse, Nissan's website was acting up and they couldn't search for vehicles at other dealerships. They told me that they were going to loan me a vehicle to use while they worked to locate one since I didn't have a trade in (first vehicle after 5 years with a company car). While we were working on that the manager (I think he was the head manager) and my salesman said that a carrier with the car I wanted had just driven by. They got into a car and headed off after the car carrier! They flagged it down and figured out that the driver was lost and guided him back to the dealership. Then it was just a matter of putting it into their system, cleaning it, and selling it to me. Financing was smooth and I paid a fair price. I leased a 2013 Altima 2.5 SL for 36 months and I will happily do business with Lou Fusz Nissan when this lease ends. More

I purchased a 2012 Nissan Quest in October of 2012 from Lou Fusz Nissan and had a great experience. The salesperson we worked with was Jack Christeson. He is a genuine nice person and was fair and honest Lou Fusz Nissan and had a great experience. The salesperson we worked with was Jack Christeson. He is a genuine nice person and was fair and honest. After a visit to the dealership which included a test drive, we finalized the deal over the phone a few days later. The next day I arrived at the dealership to do paperwork and take the new car home; everythnig was exactly as we discussed on the phone. The service department at Lou Fusz Nissan is also excellent. I previously owned a 1998 Nissan Pathfinder and when it did need work (which was not very often) the people in service did a great job. May not be the fanciest dealership in town, but the excel at the things that really matter in buying and owning a car. Ron Branstetter More

On Wednesday, 7/11, we were in the Nissan dealership to look at a Honda Civic listed on yahoo auto. We were told the vehicle was at the "detail shop" and was not available that evening. On Saturday, 7/14 look at a Honda Civic listed on yahoo auto. We were told the vehicle was at the "detail shop" and was not available that evening. On Saturday, 7/14, we called (and got no answer) so drove by to see if the vehicle was still available. It was, we test drove it and were interested in purchasing. We were then told the sale price was $5900, not the $4900 listed on yahoo auto. The sales manager told us the price on yahoo was an error and it was not Fusz' fault that they showed an incorrect price. He then said that he changed the price on the websites (both Fusz and yahoo) and the increase was due to the work that had to be done on the car. He said they did an oil change, new tires and had to replace the master cylinder. He was not very willing to deal on the price and so we left. While looking for other cars during the week of 7/16 and specifically on 7/21 (Saturday), we again saw the add on yahoo auto, still showing a price of $4900. I called the dealership and inquired about the car. I spoke with a woman named Maria who gave me information about the vehicle and said that they "mounted and balanced 2 tires, adjusted the rear breaks, and did an oil change". When I asked her the price, she said it was $5900. When I questioned the price, she then said it was $5500 on their website. I told her it was on yahoo auto for $4900. She agreed to check with the sales manager to see if they would honor that price. Bill, the sales manager, then called me back and said the price on yahoo auto was incorrect. It was originally listed at $4900, but due to the work that needed to be done -- "new tires, oil change, brakes and a rear tie bar" the price had increased. First, is this a "bait and switch" tactic? Why after a week to 10 days was the price not corrected? Second, why can't anyone get the story straight as to what work was needed and completed on the car? Third, does Lou Fusz really think I'm going to pay full asking price for a car? I know you ask more that what you've invested! Is business that good that you won't deal? More

I am so happy I chose to get my new Nissan Rogue from Lou Fusz Nissan! Bill Kurrus did an excellent job helping me find exactly what I wanted and made it fit into my budget without pressuring me into getting Fusz Nissan! Bill Kurrus did an excellent job helping me find exactly what I wanted and made it fit into my budget without pressuring me into getting something I did not need. I was expecting a stressful and overwhelming process but he made it the complete opposite! By far the best car purchasing experience I have had thus far. Thank you to the whole team at Lou Fusz Nissan! More

My wife and I were shopping for the best price on a lease. We had been to 2 other dealerships and had print outs of what they could do. I simply asked if they could beat the price. Bill went to his co lease. We had been to 2 other dealerships and had print outs of what they could do. I simply asked if they could beat the price. Bill went to his computer, not talking us through anything or giving us any information. He came back saying if we would sign tonight he could beat the price by $10 or $15 a month. We asked if we could get something in writing since we weren't ready to make a final decision right then. He said he could not do that and we won't get a better price anywhere else. He was very pushy. We also talked to the sales manager whose name i can't remember. He was just as pushy, all he could tell us was that he could beat the price of the other dealership. The sales manager also checked his computer for what he could do. I was very specific with which vehicle and what options i wanted. He ended up typing in a vehicle of the wrong color and fewer options, saying he could make it all work out. We'd rather pay an extra $10 to $15 a month and go to the dealership who was respectful, explained everything to us, wasn't pushy, and put everything in writing for us. Lou Fusz Nissan met every stereotype you've ever heard about car salesmen. We will take our business elsewhere, thanks.! More

Summary of my experience with my 2004 Murano: took the Summary of my experience with my 2004 Murano: took the car to Lou Fusz because of a rythmic road noise. Julie immediately diagnosed the problem as Summary of my experience with my 2004 Murano: took the car to Lou Fusz because of a rythmic road noise. Julie immediately diagnosed the problem as tires with uneven wear because of misalignment. spent $100 realigning the vehicle. noticed not much changed in before and after alignment report. left dealership with noise still present. called them and they said that once the tires are worn, there is nothing that can be done to fix the noise. it might go away with time or it might actually get worse. so I waited. after a few months, with the sound getting worse, i returned to the Lou Fusz. again, I was told it was the tires. nothing they could do except replace the tires. after a few more months I finally broke down and replaced the tires. leaving the tireshop, I noticed the noise was NOT GONE! took the car to an independant shop and within minutes they correctly diagnosed a bad wheel bearing. it was replaced and the problem was solved. I lived with this problem for months and bought new tires thanks to Lou Fusz' incompentence. More

Jimmie is awesome would recomend anyone looking for a car and want to be treated with respect and A1 service to give him a call he will not lead you wrong. and want to be treated with respect and A1 service to give him a call he will not lead you wrong. More