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Napleton St. Louis Nissan

St. Louis, MO

3.8
430 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 430 reviews

September 01, 2015

awesome! We had a great experience picking out our 2015 VERSA with the very professional and friendly help of Nancy O'Connor. We will be back for sure! More

by zack&maddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Congrats on your new 2015 VERSA! We're pleased to hear you had a great experience with Nancy. Thank you for your business and we hope to see you again in the future.

August 31, 2015

Awsome Service Julie Reichert. All was great. Thanks Julie Reichert and everyone else was very pleasant to work with. I enjoyed my experience and highly recommend LouFusz to my friends and relatives. More

by madison1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Thank you for leaving a great review and recommendation! We're pleased to hear Julie and the team provided you with a pleasant experience. We appreciate your business and we'll be sure to let Julie and the team know your kind words.

August 25, 2015

Wonderful Julie As always Julie Reichert is friendly and most helpful. She clearly explains work done, and clearly explains recommendations future service. She makes More

by richards952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Oct 26, 2015 -

Napleton St. Louis Nissan responded

We're happy to hear Julie provided you with excellent customer service! We appreciate your business and we'll be sure to let her know your kind words.

August 24, 2015

Awesome Service like always Every time I have my car serviced I am greeted by Julie with a smile. I love my mechanic Patrick as he always does a great job on my car and I trust h More

by altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken,Julie Reichert
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Congrats on your new Altima! It's always a pleasure to hear a returning customer continue to receive an excellent car buying experience. We'll be sure to tell Julie, Patrick, and Jared your kind words. Thank you for your business and we look forward to seeing you again in the future.

August 23, 2015

Overall Great Experience I didn't expect to get a new car when I went in but everyone worked hard to get me a great deal that fit into my buget and not once did anyone try to More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Molloy
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Congrats on your new Nissan! We're pleased to hear you had a great experience along with a great deal that fit your budget. We appreciate your business and hope to see you again in the future.

August 14, 2015

Took good care of me and I didn't even buy my car there My wife recently gave birth to our daughter. I own a Nissan Leaf and was too far away to make it back to the hospital without charging up. It was a lo More

by Nick F
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I'm not sure who I talked to, to be honest, but everyone I talked to was super nice!
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Thank you for sharing your wonderful experience! Our team loves to give a helping hand in anyway possible and we're very happy to hear they made your stay comfortable and accommodating. We'll be sure to let the team know your kind words. Please let us know if there is anything we can do for you in the future and we hope to see you again in the future.

August 05, 2015

No Regrets Chuck Molloy and the entire crew at Lou Fusz did a wonderful job with helping me out with all of the needs I was looking for in a car. They all exceed More

by lgenoramosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Molloy
Oct 26, 2015 -

Napleton St. Louis Nissan responded

Thank you for taking the time to leave a wonderful review! We're thrilled to hear that Chuck and the team exceeded you expectations and provided you with an excellent experience! We appreciate your business and hope to see you again in the future.

July 02, 2015

uncomfortable I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept More

by cummines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Jul 16, 2015 -

Napleton St. Louis Nissan responded

Hello, First and foremost, I want to thank you for your patronage at our store. It is unfortunate to hear you left the dealership feeling uncomfortable after your purchase with us. My goal is to have all clients feel they are being treated with superior customer service so I would like to follow up with you regarding your feedback and experience. It would be much appreciated if you could reach out to me at your earliest convenience. My contact information is below my signature. I look forward to hearing from you, John Molloy, Sales Manager, Jmolloy@fusz.com, 314-983-4625

May 28, 2015

Bad experience with Lou Fusz Nissan Parts department I have got my money back. Thanks to Lou Fusz Nissan. On 15th of May 2015, I bought a spark plug wire set from Lou Fusz Nissan Parts Department (92 More

by Muhammad Ilyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ripper
Jul 16, 2015 -

Napleton St. Louis Nissan responded

We're happy to hear that a resolution was met. Thank you for bringing your concerns to our attention. Have a great day - the Lou Fusz Team

March 30, 2015

Worst Nissan Dealer in St Louis Area I bought preowned Nissan Altima on 16-April-2015 from Lou fouz Nissan and on 24-Aprill-2015 I found that even a new car will cost me almost the same p More

by Brajesh
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy O Connor
Mar 30, 2015 -

Napleton St. Louis Nissan responded

Brajesh, I'm disappointed to hear your recent experience has not met your expectations. However, we looked into this matter and saw that the sales tax on your first purchase had not been paid. This is why we were unable to make a deal when you returned. Customer service is my number one priority, and I'd like to continue to work through this situation with you. Would you mind reaching out to me at your earliest convenience? Looking forward to hearing from you, John Molloy, Sales Manager, Jmolloy@fusz.com, 314-983-4625

Mar 31, 2015 -

Brajesh responded

Hi Jmolloy it is wrong that my sales tax was not paid. Also, Other dealer has 2015 Nissan altima at lowere rate than what i paid for 2014 Altima you guys gave.

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