Napleton St. Louis Nissan

GREAT! Lou Fusz Service Center has always provided great service, The friendliness of the service staff which Julie and Kathy was immeasurable. They take the Lou Fusz Service Center has always provided great service, The friendliness of the service staff which Julie and Kathy was immeasurable. They take the time to make sure your need are met and that you are comfortable while you wait.We had 2 grandchildren with us and they made sure that they were occupied by offering the train table up front which helped us out a lot while we waited for our vehicle which wasn't long. Thanks a lot. More

Great Experience Purchasing a Used Car Found a used van online, but it was at a Lou Fusz dealership that was far away from us. Chuck offered to pick it up and drive it over to the Lou Fusz Found a used van online, but it was at a Lou Fusz dealership that was far away from us. Chuck offered to pick it up and drive it over to the Lou Fusz Nissan off of Lindbergh (which was closer for us). We also had our kids with us and Chuck was very patient with us. They were able to give us a good value on our trade in, and Mike was able to get us a better rate on our loan. All around great experience, thanks Chuck! More

Routine Service with a smile Our last four vehicles were purchased at Lou Fusz and the latest two purchased at and exclusively serviced by Lou Fusz Nissan which speaks for itself. Our last four vehicles were purchased at Lou Fusz and the latest two purchased at and exclusively serviced by Lou Fusz Nissan which speaks for itself. The quality of service has always been first rate and the latest visit was no exception. Service advisor Katy Webb greeted me with her sweet smile and treated me like a friend she was happy to see. More

New Car Purchase This was the best car buying experience ever (55years). Steve Bedell (sales) and John Malloy (finance) are very welcoming and enthusiastic professio This was the best car buying experience ever (55years). Steve Bedell (sales) and John Malloy (finance) are very welcoming and enthusiastic professionals. They and the dealership have our future business. Bob More

Professional and Respectful Experience. Mr. Chuck Malloy was a great help during our purchase of our new Nissan Rogue. He was Friendly, polite, respectful and professional while educating u Mr. Chuck Malloy was a great help during our purchase of our new Nissan Rogue. He was Friendly, polite, respectful and professional while educating us on the vehicle and our options. After the sale he provided us with an excellent operations review. Everything was very straight forward, from beginning to end. Thank you. More

Service Advisors took care of my car August 8 Saturday I went in for my oil change. Few minutes after I checked in, service advisor Ron Crum came in to the waiting room to show me my car August 8 Saturday I went in for my oil change. Few minutes after I checked in, service advisor Ron Crum came in to the waiting room to show me my car engine air filter. He said it is very dirty and asked me can they go ahead to change the new one for me. I appreciate he took the trouble to ask me first before doing any extra thing on my car. When all the maintain was done, he came and asked me can they wash my car. That day is short of stuffs on a Saturday close to noon time but yet he did his best for the customer. August 27 Thursday my car was towed in due to a dead battery. The service advisor was Dale Robbins. He said they will try to re-charge my battery first and see if it holds. After waited for a while, Dale Robbins came in and talked to me. He said after charging, they ran a test and the battery was not holding the charge so he said they will give me a new battery. Luckily my car is under manufacture warranty so new battery is free so as labor. I waited a bit, again Dale came in asked me do I have time to wait for another 10 mins as they can wash my car. I had a crazy morning tried to re-charge dead battery myself before calling the tow truck to Lou Fusz. I lost half day of my work due to dead battery so the free car wash and new battery made my day. Thank you Lou Fusz Nissan and Ron and Dale. More

Great experience. We were in Nissan Lou Fuz with of proposite to see if have a change to trade my Van ,It was inclieble how you help us to go through the process , sp We were in Nissan Lou Fuz with of proposite to see if have a change to trade my Van ,It was inclieble how you help us to go through the process , special Thanks to West for be part of the process to trade and have new 2015 Nissan Rogue . More

awesome! We had a great experience picking out our 2015 VERSA with the very professional and friendly help of Nancy O'Connor. We will be back for sure! We had a great experience picking out our 2015 VERSA with the very professional and friendly help of Nancy O'Connor. We will be back for sure! More

Awsome Service Julie Reichert. All was great. Thanks Julie Reichert and everyone else was very pleasant to work with. I enjoyed my experience and highly recommend LouFusz to my friends and relatives. Julie Reichert and everyone else was very pleasant to work with. I enjoyed my experience and highly recommend LouFusz to my friends and relatives. Thanks More

Wonderful Julie As always Julie Reichert is friendly and most helpful. She clearly explains work done, and clearly explains recommendations future service. She makes As always Julie Reichert is friendly and most helpful. She clearly explains work done, and clearly explains recommendations future service. She makes the visit enjoyable. More