Napleton St. Louis Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Took good care of me and I didn't even buy my car there My wife recently gave birth to our daughter. I own a Nissan Leaf and was too far away to make it back to the hospital without charging up. It was a lo My wife recently gave birth to our daughter. I own a Nissan Leaf and was too far away to make it back to the hospital without charging up. It was a long delivery and my brain wasn't really processing information all that well. The Leaf has a great range, especially for the price. I used the in car navigation system to find the closest EV charger. It was at Lou Fusz Nissan. I pulled my car up to the charger and went inside to plead my case. They were super nice and understanding. They allowed me to charge up my car, phone, and wait in a nice leather chair. The showroom was bright and clean. I just wanted to thank them for being so nice and accommodating when I was in a bit of a pickle. I love my Nissan Leaf and would highly recommend taking one out for a test drive from Lou Fusz.. More
No Regrets Chuck Molloy and the entire crew at Lou Fusz did a wonderful job with helping me out with all of the needs I was looking for in a car. They all exceed Chuck Molloy and the entire crew at Lou Fusz did a wonderful job with helping me out with all of the needs I was looking for in a car. They all exceeded my expectations and I am happily satisfied. Thank you all.... More
uncomfortable I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept changing the agreed too price. and warranty. After we agreed to a price and I wrote the check. Had to tear up the first check and rewrite for and additional $500. plus lost engine forever warranty. than I had to threaten to void that check if they did not get me an additional key. More
Bad experience with Lou Fusz Nissan Parts department I have got my money back. Thanks to Lou Fusz Nissan. On 15th of May 2015, I bought a spark plug wire set from Lou Fusz Nissan Parts Department (92 I have got my money back. Thanks to Lou Fusz Nissan. On 15th of May 2015, I bought a spark plug wire set from Lou Fusz Nissan Parts Department (925 North Lindbergh St. Louis MO 63146) for my car Nissan Altima. More
Worst Nissan Dealer in St Louis Area I bought preowned Nissan Altima on 16-April-2015 from Lou fouz Nissan and on 24-Aprill-2015 I found that even a new car will cost me almost the same p I bought preowned Nissan Altima on 16-April-2015 from Lou fouz Nissan and on 24-Aprill-2015 I found that even a new car will cost me almost the same price from same store. I went to se store for the exchange of car and they refused to exchange and told me that they may do trade in same car with 3000 less then what I paid. I was surprised to see such behavior because Lou Fouz do have 30 days exchange program. When you buy from lou fouz guys they talk in different way but once u r done with the deal they will treat as if they have upper hand. It's my personnel experience thrice.i would suggest never buy anything from lou Fouz nissan they are very mean kind of seller only behind your money.they are cheaters and big liers never go there More
Didn't Know Where To Start A few days ago I contacted Lou Fusz Nissan, at Olive and Lindberg, and Danielle Schellenger answered the phone. I asked her many questions about a fe A few days ago I contacted Lou Fusz Nissan, at Olive and Lindberg, and Danielle Schellenger answered the phone. I asked her many questions about a few cars I saw online. My review here is specifically about her, she maintained a professional demeanor throughout our conversations, answering many questions and pointing me in the right direction. She was friendly, courteous, and patient all at the same time, as I was nervous about the process. Even though the car I ended up buying was not at her store, she left a great first impression! I ended up going to Lou Fusz Mitsubishi and the sales person I did business with was Chris Williams, a gentleman and price negotiations went without a hitch. Danielle Thurston was the Business Manager, she created a very relaxed atmosphere with any questions asked, she responded to thoroughly. I highly recommend Lou Fusz for the purchase of your next auto, new or used. More
Lost and confused Originally came in for tire maintenance and ended up leaving with a lengthy list of things that didn't need to be fixed. Example- replace the air a Originally came in for tire maintenance and ended up leaving with a lengthy list of things that didn't need to be fixed. Example- replace the air and cabin filters as they are dirty and after market parts. Truth: both filters were installed 17 days prior and were purchased directly from the Nissan Parts Dept. Unless I'm driving 140mph in the middle of the desert there is no way my filters can be dirty in 17days so this is a poor recommendation to upsell products. I've kept the receipts and part numbers to everything regarding my vehicle so this doesn't happen. Secondly, I have no idea what advisor I even worked with as she never introduced herself. I actually had to ask the cashier what her name was and she apologized on her behalf because apparently it's a common issue. Sales portion of the building is clean and aesthetically pleasing but the service portion is hideous. Super awkward sitting 4ft away from someone staring at you in the recliner, dingy yellow walls, needed a map to find the bathroom from service, etc. There is a bathroom thru this door from service...sound good right? Well when you walk thru the door you find a hallway...is the bathroom in said hallway? nope. Once again had to find an employee to assist me in finding the bathroom. Offered a car wash if I was willing to wait for it...cool. Except that it doesn't dry your car so they give you back a wet car in February. More
Mixed Experiences My first experience buying a vehicle here several years ago (from Wes) was excellent. Unfortunately, our most recent experience was much less so. W My first experience buying a vehicle here several years ago (from Wes) was excellent. Unfortunately, our most recent experience was much less so. We came to an agreement on the trade in price of our car, only to have the trade in value appear several hundred dollars lower on the paperwork. At best this is a horrible lack of communication, and at worst it is outright dishonesty. I would be very wary of dealing with Tyler again or the Finance guy (I do not see his photo on the website now, and can't remember his name) who tried to cover it up by saying they were just moving numbers around. We have stuck with the Lou Fusz network because of our belief in their honesty and straight-forward approach. This last experience has me questioning that belief. More
Switcheroo or incompetence, you decide Long story short. Posted discount internet price. I expressed interest by phone, they confirmed discounted price by email, saying they'd sell it for Long story short. Posted discount internet price. I expressed interest by phone, they confirmed discounted price by email, saying they'd sell it for hat price. I said I'd be up the next day. Later, that night the discount price was removed on the listing. I called and spoke with a lead, who said he guessed the price was wrong to begin with and he'd check on it. I then later emailed the original salesman and the lead about the situation and my concerns, and never heard back from them. More
Great Overall Experience! Over the past week, I have been working with Ali, Kurt and Rick to buy a new 2012 Armada from Lou Fusz NIssan. Over the week long period, we were int Over the past week, I have been working with Ali, Kurt and Rick to buy a new 2012 Armada from Lou Fusz NIssan. Over the week long period, we were introduced to the Armada, took a nice test drive and we were able to agree upon an acceptable price. They allowed me to keep the Armada overnight to ensure that this was the truck that really met the needs of my family. Yesterday, I went back to the dealership and dealt with Kurt and Rick to get the vehicle all detailed up and get financing all worked out. I need to bring the Armada back this week to finish some detailing work and get some extra keys made, but they offered to help me by giving me a rental while it was back in to get finished up. Overall, I am very pleased with my experience at Lou Fusz Nissan. Ali, Kurt and Rick should be commended for their great customer service! I look forward to now working with the service department at Lou Fusz. Thanks again! More