Napleton St. Louis Nissan

Thanks for corrected error on my invoice I just wanted to give a shout out to Dale who helped correct an error that was made on my invoice. I really appreciate it! I just wanted to give a shout out to Dale who helped correct an error that was made on my invoice. I really appreciate it! More

First time service experience My first time experience at Lou Fusz Service Dept. was very good. Everyone, including my Service Coordinator was friendly and the service was complete My first time experience at Lou Fusz Service Dept. was very good. Everyone, including my Service Coordinator was friendly and the service was completed quickly and they washed my car afterwards. Great job! More

Great new car purchase experience Great experience with our new car purchase at Lou Fusz. Everyone was professional and customer oriented, We had clear objectives on what we were loo Great experience with our new car purchase at Lou Fusz. Everyone was professional and customer oriented, We had clear objectives on what we were looking for and what was needed to make a sale. The whole team really worked to make sure our needs were met, no pressure, no "old school" sales tactics. Definitely recommend Lou Fusz Nissan and every team member we worked with: Rachael, Jessica, TIm, Nancy, and John! More

A Real Customer Oriented Service Facility!! We recently took our Murano to have a regularly scheduled service performed and, as always, were greeted by true service advisories at Lou's. This tim We recently took our Murano to have a regularly scheduled service performed and, as always, were greeted by true service advisories at Lou's. This time we were taken care of by Shelby Cooper/Katy Webb who, from the onset. made our visit stress free. We certainly do appreciate the fine service department at Lou Fusz and, most of all, the spectacular representatives that insure all your needs are addressed. Thanks!!!!!!! More

Looking on the internet and found good price on a used Truck Steve was a great person to work with. he made sure that the vehicle (Truck) I called about over the phone was there and was ready for us to look at Steve was a great person to work with. he made sure that the vehicle (Truck) I called about over the phone was there and was ready for us to look at and be able to test drive. As we got there he was with another customer, but we did not have to wait long and while we were waiting he stopped for a min. and let us test drive the Truck. The other sales personal was very nice and helpful. They showed us the setting room while we finished waiting . Also Mike was very helpful and nice to. More

Preowned Vehicle Purchase I was extremely impressed with our preowned vehicle purchase, especially with Steve Bedell our sales associate. I had a couple things done to the veh I was extremely impressed with our preowned vehicle purchase, especially with Steve Bedell our sales associate. I had a couple things done to the vehicle prior to purchase and Steve kept me updated on its prorgess via text throughout the entire process. I never felt like this was the stereotypical "used car purchase" and will not hesitate in visiting Steve and the Nissan Dealership again. Steve knew this was going to be our 16 year old son's vehicle and he was geniunely excited for all of us. You can tell these guys like what they do and that has to be, in part, a reflection of the Lou Fusz Automotive Netowork in general. Great people! More

Great People at Fusz The crew at Lou Fusz Nissan were there for ME. I felt the effort was in making sure i had the car I wanted and the options too . I was confident thr The crew at Lou Fusz Nissan were there for ME. I felt the effort was in making sure i had the car I wanted and the options too . I was confident through the process and appreciated Nancy O'Connor for being professional, personable, and knowledgeable when I had questions. Shout out to John Molloy as well for his help on the phone. Give them a shot at putting you in your next vehicle. More

A Great Experience Purchasing a New Car It was a pleasure working with Doug Johnson. He was very knowledgeable and took the time to go over everything about the new car. He even took the It was a pleasure working with Doug Johnson. He was very knowledgeable and took the time to go over everything about the new car. He even took the next step to locate the car we wanted in another city. It was a very good experience. More

The Lou Fusz Nissan Service Department is the BEST in town!! I love getting my car serviced at Lou Fusz Nissan!!! The service advisors are very nice and professional. I especially like Katie - who is so customer I love getting my car serviced at Lou Fusz Nissan!!! The service advisors are very nice and professional. I especially like Katie - who is so customer service friendly! I can always count on her to be honest, professional, and efficient. Need a new car battery?? Lou Fusz offers a forever guarantee on their battery - so as long as you own the car they will replace it for free.. and the price is the same or even lower than Walmart and their competitors who sell the cheap batteries.. Oh ... I almost forgot to mention that I love the free car wash with every service. Go check them out.. you won't be disappointed! More

Warranty service and broken interior door handle! Excellent service, friendly personnel! Ron got me in and out in good time and they even washed my car. I had a chance to visit with one of the sale Excellent service, friendly personnel! Ron got me in and out in good time and they even washed my car. I had a chance to visit with one of the salesman! More