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Napleton St. Louis Nissan

St. Louis, MO

3.0
415 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 415 reviews

November 05, 2015

Quick and painless purchase with my trade in Working with Nancy O'Conner, Jason and Mike to trade in my 2011 Nissan for a brand new vehicle was a pleasure. Not only were they upfront with what More

by JaymieR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 09, 2015 -

Napleton St. Louis Nissan responded

Thank you for taking the time to leave a great review! We're very pleased to hear Nancy O'Conner, Jason, and Mike provided you with an excellent car buying experience! We'll be sure to let them hear your kind words. Thank you for your business and we look forward to seeing you again in the future.

October 31, 2015

My 6th car at Lou Fusz Nissan Once again we came to Lou Fusz Nissan to purchase a new car. Our sales person Wes Hornsby made it a real pleasure. He showed us everything we wanted a More

by catfishsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Hornsby,Ron Crum,Glen Goepel,Julie Reichert
Nov 03, 2015 -

Napleton St. Louis Nissan responded

Thank you for your review of our dealership Steve! We are so happy to hear you had a great experience and that you were able to get a great vehicle. We appreciate your business and hope to see you again in the future!

Nov 03, 2015 -

Napleton St. Louis Nissan responded

Thank you for your review of our dealership Steve! We are so happy to hear you had a great experience and that you were able to get a great vehicle. We appreciate your business and hope to see you again in the future!

October 30, 2015

Sales department is the worst Nancy O'Connor is rude and unprofessional. She is inexperienced. I asked her if she wanted to look at my car when it was in the shop. I wanted to trad More

by Nissanfan
Recommend Dealer
No
Nov 03, 2015 -

Napleton St. Louis Nissan responded

Hello - I'm disappointed to hear that our team did not meet your expectations. At Lou Fusz Nissan, we strive to ensure every customer leaves our dealership satisfied with their experience. We value your business as well as your time, and we apologize for the situation at hand. If you'd like to reach out to provide any further feedback, we hope you feel comfortable enough to do so. Best, The Lou Fusz Nissan Team

October 11, 2015

Best experience buying a car! Nancy O'Connor is the best! She was friendly and helpful the whole way. We new what kind of deal we were looking for and she got it for us! She took More

by lklenzini
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2015 -

Napleton St. Louis Nissan responded

Thank you for taking the time to share your experience! We're pleased to hear Nancy O'Connor went above and beyond to make sure you were well-informed and found you a great deal! Thank you for your business and congrats on your new Rogue!

October 09, 2015

Always the best! The team at Lou Fusz Nissan is always the best! Every experience I've had with every team member is over the top. They always are personable, friend More

by mdolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Oct 12, 2015 -

Napleton St. Louis Nissan responded

We're pleased to hear our team has provided you with an excellent experience! We'll be sure to let them know your kind words. Thank you for your business and for taking the time to leave a great review.

September 27, 2015

"Outstanding first new car purchase" My purchase of a 2015 Nissan Pathfinder was an OUTSTANDING first new car experience. I really appreciate Chuck Malloy for his time, experience and pat More

by Kiume.Afuraka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Molloy,John Ameigh
Sep 30, 2015 -

Napleton St. Louis Nissan responded

Congrats on your new 2015 Nissan Pathfinder! We're happy to hear Chuck not only gave you an OUTSTANDING first time car buying experience but went above and beyond to make sure you were well informed and comfortable during the whole process. We appreciate your business and hope to see you again in the future.

September 27, 2015

Great Job Erin Mays was a gem to work with!!! She was courteous, motivated, and knowledgeable about the Nissan vehicles. We will be buying from her soon. Thank More

by Brooklynsfirstcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Mays
Sep 30, 2015 -

Napleton St. Louis Nissan responded

Thank you for leaving a kind review! We'll be sure to let Erin Mays hear your shout out and kind words! We hope to see you again in the future.

September 27, 2015

9/2015 Review I enjoyed my experience with Lou Fusz Nissan. When I first started the process I was introduced to Rachel she worked with me online. She emailed me an More

by foote08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Hornsby,John Ameigh
Sep 30, 2015 -

Napleton St. Louis Nissan responded

Thank you for taking the time to leave a review! We're happy to hear our team went above and beyond to make sure your car buying experience went smooth and that they gave you a great deal! They will all be happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

September 25, 2015

Thanks for corrected error on my invoice I just wanted to give a shout out to Dale who helped correct an error that was made on my invoice. I really appreciate it! More

by Loufuszfannumber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 28, 2015 -

Napleton St. Louis Nissan responded

We'll be sure to let Dale hear your shout out. Thank you for your business and we hope to see you again in the future!

September 23, 2015

First time service experience My first time experience at Lou Fusz Service Dept. was very good. Everyone, including my Service Coordinator was friendly and the service was complete More

by CAM1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Cooper
Oct 26, 2015 -

Napleton St. Louis Nissan responded

We're happy to hear your service experience was done in a professional and timely manner. We appreciate your business and hope to see you again in the future.

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