Napleton St. Louis Nissan

Great place really nice staff with tons of inventory for me to make an easy decision on my new car! me to make an easy decision on my new car! More

A+ customer service! Mark, the salesperson did a great job! Very knowledgeable and friendly! So recommend Mark, the salesperson did a great job! Very knowledgeable and friendly! So recommend More

A+ customer service! Mark, the salesperson did a great job! Very knowledgeable and friendly! The manager did a great job with my son for his trade in. We are extremely ha Mark, the salesperson did a great job! Very knowledgeable and friendly! The manager did a great job with my son for his trade in. We are extremely happy with our car buying service with Napleton Nissan! Definitely will purchase there again. More

They are very good at giving customer service. Sales pleased and they have very good price. Sales pleased and they have very good price. More

Don't recommend. They will lie to your face. Top dollar for your trade, xx. I was offered 2400 more at another Nissan dealership and they end up making over 4000 off They will lie to your face. Top dollar for your trade, xx. I was offered 2400 more at another Nissan dealership and they end up making over 4000 off my trade. I made the mistake, never again. More

Horrible customer. He clearly dosent know the scope of his work and how to keep customers satisfied He clearly dosent know the scope of his work and how to keep customers satisfied More

Very polite and patiance my sale rep Jervon really took the time explaining the details of the process and Mark the finance person was great also the time explaining the details of the process and Mark the finance person was great also More

The worst sales manager, my family member and I were completely disrespected and humiliated at Napelton When I ask what we could do to lower the price of the vehicle I was told directly to my face by th completely disrespected and humiliated at Napelton When I ask what we could do to lower the price of the vehicle I was told directly to my face by the sales manager that I should be great full that he didn’t charge me an additional $2k as a down payment because he could. We were told no way he could own a Chevy Corvett and while discussing the price of oil changes the sales manager told my family member that he couldn’t could only afford 1/2 of a oil change. I was told that I was approved by a specific credit union and later ask to provide 6months of bank statements from my personal account and my business account and then told that I couldn’t afford to purchase a vehicle because made $20k less that the my documents. I was also ask to provide more than 2 forms of documentation that I owned a company and 2 additional forms of Identification. By that time I left the dealership almost in tears. On day 2 submitting all the requested documentation I was told that they would call me tomorrow, and after several hours of waiting at the dealership and getting no where at all.Day 3, I called the dealership to speak with the sales manager to find that he was off that day. Needless to say he has yet to call as he said he would. After being treat horribly I decided to go to a different dealership and found that I had never been approved for financing and was out rite lied to. I’ve never been treated to horrible by a dealership in my life! The only good service was from Paulette. Napelton Nissan does not deserve her such a professional person. More