Napleton St. Louis Nissan

You changed my life!! I had a bad SUV that the engine went out on after only driving it 30,000 miles. I still owed 7 thousand dollars on it. I was in a really bad spot. I c I had a bad SUV that the engine went out on after only driving it 30,000 miles. I still owed 7 thousand dollars on it. I was in a really bad spot. I contacted Lou Fusz, on the off chance that maybe, just maybe someone could help me get into a reliable vehicle. I felt like I was drowning paying 375 dollars a month for a vehicle that no longer ran. Not only did they help me, but they went above and beyond my expectations! I had previous experiences at other dealerships being pushed around, and made to feel as if I didn't matter and I was just there for them to make a few bucks off of me. My Sales woman, Erin Mays handled the situation phenomenally! Not only did she get me a reliable vehicle, but a brand new one at that! She was friendly, professional, and made me feel like I was the only customer of her day! ( I know I wasn't) she's just an amazing person! Lou Fusz should be grateful to have her on their team! Everyone who dealt with me today was phenomenal. And because of that, I won't waste my time next time I need a car! I will go straight to Lou Fusz Nissan! More

Always Outstanding Julie, Katy and Ron are outstanding examples of great customer service! They always great you with a smile, keep you informed at all times on the sta Julie, Katy and Ron are outstanding examples of great customer service! They always great you with a smile, keep you informed at all times on the status of your service and double check that everything was completed before you drive off in your just-cleaned vehicle. The great pricing, quick service and comfortable customer lounge make the vehicle service process a breeze. Thank you Julie, Katy and Ron! More

Been coming here for 30 years not disappointed yet. Ron, Julie and Lisa really know how to take care of their customers..we have been coming here for so long I feel like they are part of the family. Nic Ron, Julie and Lisa really know how to take care of their customers..we have been coming here for so long I feel like they are part of the family. Nice, easy to work with and honest with us. Just love everybody in the Nissan division of Lou Fusz. More

Great service department! I received fantastic service from Larry Campbell the minute I arrived until I drove away. The personnel is friendly and thorough. I would definitely I received fantastic service from Larry Campbell the minute I arrived until I drove away. The personnel is friendly and thorough. I would definitely recommend Lou Fusz. More

Top customer service I have been at the Service department twice and my experience is outstanding. Ron Crumb received me with a nice greeting, got me in right a way, and i I have been at the Service department twice and my experience is outstanding. Ron Crumb received me with a nice greeting, got me in right a way, and in a short 40 minutes Katy Webb checked us out after offering to vacuum the car. This is a great service and it is a pleasure to come and see these great people, More

Great service The service is always wonderful would recommend it to anyone that has a new are used Nissan!!!!! Always able to get an out quickly an they excellent The service is always wonderful would recommend it to anyone that has a new are used Nissan!!!!! Always able to get an out quickly an they excellent car of my car More

Erin Mays did a great job in assisting me find the perfect vehicle and stay within the dollar I wanted to spend. She is very friendly, outgoing and honest and upfront. I truly appreciated doi find the perfect vehicle and stay within the dollar I wanted to spend. She is very friendly, outgoing and honest and upfront. I truly appreciated doing business with Erin! More

Wonderful Experience I recently purchased an Armada at Lou Fusz Nissan. I had been dreading purchasing a car and put it off as long as I can. However, after working with I recently purchased an Armada at Lou Fusz Nissan. I had been dreading purchasing a car and put it off as long as I can. However, after working with Wes Hornsby (and the financial staff) the experience was wonderful. I showed up 30 minutes before closing to look at the car and numerous staff members stayed 2 hours after close! Not one of them made me feel hurried. Also, I showed up the next day to pick my car (not scheduled) and they stayed late to help me out again. Wes was very knowledgeable about the car, friendly and we shared many laughs! I will certainly refer anybody looking for a car to Wes (and Lou Fusz). We will be looking to purchase another vehicle in about 2 years and I know who I will call. More

Honest and Helpful Michael Bell was helpful when answering all my question. He was very patient since this was my first time leasing a car. The entire process is very ti Michael Bell was helpful when answering all my question. He was very patient since this was my first time leasing a car. The entire process is very time consuming but Michael took all the anxiety out of my first time leasing a car. I would highly recommend talking to Michael first before buying or leasing a car. More

Express oil change Shelby was very helpful getting me in and out ... About 35 minutes. Car came back vacuumed and washed. Plus a Waterway coupon for a wash. Shelby was very helpful getting me in and out ... About 35 minutes. Car came back vacuumed and washed. Plus a Waterway coupon for a wash. More